“Too much plastic. Why are they individually wrapped in plastic. I’d be so on board if they were just loose in the cardboard tray similar to the smoll dish washer tablets. Or in a tin like parla toothpaste mints. The flavours are lovely but I don’t want any plastic.”
“Was very dissapointed as it states that if u spend over £40 you get a free gift, I did not receive one and they refuse to give it as I did not click on the add button, despite it not stating this in the terms & conditions.”
“It is not a product per se thing, but I placed the order - it arrived when I was out and was placed at the post office - by husband took ID and the slip to collect it (As I was really busy with work and out of the area ), to be told only I can collect. Work for me takes away from home a lot and an easier option to collect is recommended please ! :) yours with hope. Sp far I have still not been able to collect it - but remain hopeful I can soon !”
“I absolutely can't believe that each water drop is individually packaged in plastic! What a terrible waste and so unnecessary. They make such a big deal about plastic reduction and then do that. Also their sugar free statement just basically means it's full of artificial sweetener instead - why can't it just be sugar free without an artificial substitute? Shipping from Europe also adds to a significant carbon footprint. We should just drink water in a glass from a tap, I've learnt my lesson.”
“disappointed with my latest order. As all the way through my shopping cart, it kept telling me to add this much £**, and then add £**, to get a free gift. but didn't specify to add it to my basket at the end. So never received the free gift when I eventually reached the target. Very miss leading and will not be using Waterdrop again.
Very annoying having spent so much with Waterdrop over Christmas and New Year.”
“Well, I was so excited when I saw this because I was struggling to drink enough water so I decided to get it. I tried three different flavours and unfortunately, I found that I had an allergic reaction to it. I was covered in red dots on my neck, face, legs, arms, hands and fingers. So, remember folks be careful when buying things on the internet. Sometimes things don't seem as grand as they seem.”
“My delivery didn’t arrive in advertised timescale, delivery was then attempted when I was out before the items were returned to the sender. Waterdrop are so far unwilling to refund my money even though I have never received any items. They say they will refund once items are received back at their depot but that could take another month (if ever) given how long it took them to attempt delivery in the first place and per the tracking information they have not moved for the last week.”
“£1 for a glass of water? LOL Wow, all the reviewers here must read The Guardian and be more woke, than a, well woke thing! How on earth is it, 'green' compared to an ordinary glass of water? Hilarious concept so well done Vibe for making money out of people who appear to have so much, they enjoy squandering it...”
“very disappointed with my purchase
waited for it to arrive and the bottle was missing!
Customer service wasn't the best
Bottle still not arrived
I really couldn;t recommend to anyone at this stage, really disappointed”
“I like the idea of Waterdrop so even though seems expensive wanted to give it a go. Tried 3 out of the 5 flavours I ordered and really don't like the taste. Went to look at returns and it's pretty simple that they don't accept anything that's been opened (even though the rest of the pods are sealed), and if you want to return you do at your own cost to Germany. This isn't ideal for a fairly new type of product”
