Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.83

4.8 Rating 6,430 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.8

Based on 6,430 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently booked a return transfer from Ibiza to a villa. The initial booking was easy and I enjoyed receiving the confirmation email. What I didn't like was the very late driver allocation. It wasn't until a few hours before that we had the driver details both there and back and I must have rang over 5 times each way to chase these details. It didn't leave me much hope to be honest. However our driver both was lovely and very punctual. The minibus was very hot with no A/C but that's not a huge problem. I would book again knowing that the transfer did turn up both ways but I did not enjoy the waiting for confirmation considering I booked a few weeks in advance. The driver also changed 3 times each way on the day. All in all OK but could have been better. Wasted a lot of time ringing customer services.”

Helpful Report

Posted 6 years ago

Dear Traveler, We are very glad that our lovely drivers managed to meet your expectations and that you have enjoyed your ride! We do understand that the driver assignment process was a concern for you but would like to assure you that we have a specialized team that is closely monitoring all transfers that are due to be operated daily. A member of our Customer Care department will contact you as we are more than eager to discuss with you further so that you can share more details and thoughts about your recent experience using our services! We hope that you will take the time and reply to our representative. Thank you!

Posted 6 years ago

“Driver was already waiting for us in the airport hall / in Front of the Hotel. He was fast and friendly.”

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Posted 6 years ago

Thank you for your review! We do hope you will use our services again soon! Wish you all the best,

Posted 6 years ago

“We had a warm welcome. Driver assigned to us was nice and courteous..”

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Posted 6 years ago

Thank you for your review. We really appreciate your feedback and hope you will use our services again. To many more happy and safe adventures. Best,

Posted 6 years ago

“I'm really satisfied about your customer service: driver is very professional, kind and friendly. The Meteora tour is well planned and opportunity to be fully-customizable is very appreciable with amazing introduction of the places. Excellent service. I will recommend your services Thanks”

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Posted 6 years ago

We thank you for your kind words, Marina! We really appreciate your feedback and we do hope you won't hesitate to use our services again in any of our Welcome destinations! In the meantime, allow us to wish you many more happy adventures! Best,

Posted 6 years ago

“Excellent service. Courteous, knowledgeable, friendly drivers. Used both ends of trip. Would definitely use again.”

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Posted 6 years ago

Thank you for trusting us, Jennifer! We really appreciate your honest review! We look forward to seeing you again in our other destinations too! All the best,

Posted 6 years ago

“All is ok. Bu price too expensive 2 times of normal taxi fare! They must reduce!”

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Posted 6 years ago

Thank you for your review! We really appreciate your feedback! Safety and comfort are some of our top priorities, that is why we offer the best available services! All the best,

Posted 6 years ago

“Excellent service”

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Posted 6 years ago

Thank you for your review, Edward! We do hope you will use our services again soon! Wish you the best,

Posted 6 years ago

“Punctual and very kind”

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Posted 6 years ago

Thank you for your review Alessia! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. All the best,

Posted 6 years ago

“Great!!! Nice drivers”

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Posted 6 years ago

Thank you for your review. We really appreciate your feedback and hope you will use our services again. To many more happy and safe adventures. Best,

Posted 6 years ago

“We used this taxi company (welcomepickups)to go from CDG to Maisons Laffitte. Excellent. 5 stars. Our drivers were on time. Thank you Diakite and Amani. V comfortable cars and a perfect way to start and end our short trip to Paris. I highly recommend them. ..maureen 20. June 2019”

Helpful Report

Posted 6 years ago

Thank you for your review, Maureen! We are so happy your travel experience started as it should. Don't hesitate to use our services again when you and your family visit a city where we operate! We would love to see you again!

Posted 6 years ago

“Thank you very much for your services! You have been more than helpful with our vacatiom plans. We will certainly get back to you in the future. Excellent drivers and customer support.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave a review! We are thrilled to hear you plan on using us again! We do hope you won't hesitate to book your transfers with us again. Stay tuned for offers and updates! To many more happy and safe travels!

Posted 6 years ago

“Very friendly driver and nice introduction to the city. Right on time.”

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Posted 6 years ago

Thank you for taking the time to leave a review! We are so glad our driver could give you local recommendations! We do hope you won't hesitate to use our services again in our other destinations available worldwide, we would love to see you again! Best,

Posted 6 years ago

“Excellent service can’t fault them. Will definitely use welcome pickups again!!!”

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Posted 6 years ago

Thank you for your review, Linda. We really appreciate your feedback! We are thrilled to hear you plan on using us again! We cannot wait as we would love to see you too! In the meantime, we wish you many more happy experiences! All the best,

Posted 6 years ago

“Lovely driver. Clean car. right on time.”

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Posted 6 years ago

Thank you for your review, Michael. We really appreciate your feedback and hope you will use our services again. To many more happy and safe adventures. Best,

Posted 6 years ago

“Great driver, great service. Highly recommended”

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Posted 6 years ago

Thank you for trusting us Mat! We really appreciate it! We look forward to seeing you again in our other destinations too! All the best!

Posted 6 years ago

“Chauffeur a l'heure et agréable. Je recommande.”

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Posted 6 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. All the best,

Posted 6 years ago

“Fantastic”

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Posted 6 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. All the best,

Posted 6 years ago

“All perfect”

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Posted 6 years ago

Thank you for your review Federico! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. All the best,

Posted 6 years ago

“Yiannis picked me up and took me back to the air port whilst visiting Crete. Was the best service I have experienced. Fast and reliable communication over email and when my flight was delayed Yiannis was great and waited for me as he checked the flight. He had a great knowledge of the island and history and told me really fascinating things in the hour journey to my hotel. The car was clean and comfortable and I was made at ease after travelling. Great experience and I will be using again and recommending. Thankyou”

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Posted 6 years ago

We thank you for your kind words, Mia! We are thrilled to hear you plan on using us again! We cannot wait as we would love to see you too! In the meantime, we wish you many more happy experiences! All the best,

Posted 6 years ago

“Would use again. Both drivers we had were on time and efficient.”

Helpful Report

Posted 6 years ago

We are thrilled to hear you plan on using us again! We cannot wait as we would love to see you too! In the meantime, we wish you many more happy experiences! All the best,

Posted 6 years ago

Welcome Pickups is rated 4.8 based on 6,430 reviews