Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.85

4.9 Rating 6,386 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.9

Based on 6,386 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my driver. He was helpful and kind. Getting information straight to my phone was also very nice.”

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Posted 6 years ago

Thank you for your review. Did you know we are available in 34 cities worldwide? Find out more about our destinations by following us on social media. To many more happy and safe travels!

Posted 6 years ago

“Easy to book, good car, professional, friendly driver, timely arrival. We were surprised how excellent the service was. Will definitely use again.”

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Posted 6 years ago

Thank you for your feedback, Kama. Did you know we are available in 34 cities worldwide? Find out more about us by following us on social media. This way, you will also get offers and discounts, as well as your daily dose of travel inspiration. We wish you all the best,

Posted 6 years ago

“Excellent job, right on time, pick up and drop off with courtesy luggage carry Thank you!”

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Posted 6 years ago

Thank you for your review, Albert. We really appreciate it. Looking forward to seeing you again soon! We wish you more happy and safe adventures!

Posted 6 years ago

“Excellent service and well priced”

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Posted 6 years ago

Thank you for your feedback, Paul. Do book our services again when exploring our other destinations (did you know that we operate in 34 cities worldwide?)... Find us on social media to know more about us, other Welcome cities and our services. All the best,

Posted 6 years ago

“Very professional driver. Friendly and efficient.”

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Posted 6 years ago

Thank you for your feedback, Gordon. Did you know that we operate in 34 cities worldwide? Find us on social media to know more about us, our destinations and our services and why not book with us again... All the best,

Posted 6 years ago

“Perfect service.”

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Posted 6 years ago

Thank you for leaving a review. Find us on social media to know more about us, our destinations and our services. All the best,

Posted 6 years ago

“A very positive experience - on time, polite, well presented and friendly. Also, each driver spoke enough English to understand our needs.”

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Posted 6 years ago

Thank you for leaving a review, Jennifer. Don't hesitate to use our services again when you visit our other destinations... Find us on social media to know more about us, our destinations and our services. All the best,

Posted 6 years ago

“Great service! Good price, comparable to a cab from Nice Airport to Cannes and so much nicer. Highly recommended & will definitely use again.”

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Posted 6 years ago

Thank you for leaving a review, Caroline. Don't hesitate to use our services again when you visit our other destinations (did you know that we operate in 34 cities worldwide?)... Find us on social media to know more about us, our destinations and our services. All the best,

Posted 6 years ago

“Great service , driver was waiting for me and my husband in arrival area with sign of my name. Helped with luggage. Recommended to everybody. Price is very fair. Thank you”

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Posted 6 years ago

Thank you for leaving a review. Don't hesitate to book our services again when you visit our other destinations (did you know that we operate in 34 cities worldwide?)... Find us on social media to know more about us, our destinations and our services. All the best,

Posted 6 years ago

“It was very nice to have a car waiting for us when we arrived in Granada. The driver handed us hand wipes bottles of water and mints before we set off for our hotel. The return journey was as good.”

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Posted 6 years ago

Thank you for your review, Peter. We hope you will book our services again when you visit our other destinations (did you know that we operate in 34 cities worldwide?)... Check us out on social media to know more about us, our destinations and our services. All the best,

Posted 6 years ago

“They won’t give me a refund for cancelling my pickup due to THEM being booked full on the day of the pick up I needed. The company’s page says before you press cancel trip, says you’ll receive a full refund - but after talking with customer care, that refund image is shown to everyone even if not true. Terrible company. They wanted to give me a discount of $5 but what is $5 to a company that ROBBED ME OF $80???”

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Posted 6 years ago

Dear Johannah, Our Customer Care team has contacted you directly in regards to any misunderstanding with your previous booking. We apologise for any confusion this experience has caused. We appreciate the time you have taken to discuss this with us further. Thank you.

Posted 6 years ago

“Excellent service in Madrid - will definitely use again”

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Posted 6 years ago

Thank you for your feedback, Karen! We hope you will use our services again when you visit our other destinations (did you know that we operate in 34 cities worldwide?)... Check us out on social media to know more about us, our destinations and our services. All the best,

Posted 6 years ago

“Driver was prompt and friendly Arrived at airport in plenty of time.”

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Posted 6 years ago

Thank you for your review. We do hope to see you again in our other Welcome destinations. Check us out on social media to know more about us. All the best,

Posted 6 years ago

“We had a pick up ordered on may 17th 2019, driver was supposed to be at our hotel in Berlin, Germany at 5am, he didn't arrive in time so we needed to take another cab to catch our flight back home. Lost 30€ as the pick up was paid in advance, and paid extra 30€ for the new cab. Pretty difficult to recommend their services, at least we will never again use this company. Oh yeah, at least until now the company has not refunded our money.”

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Posted 6 years ago

Dear Jouko, I am sorry to hear about the issues you had with your pick up. We appreciate the time you have taken to provide this feedback. A member of our Customer Care team has contacted you via email to arrange an appointment to discuss your experience further. We look forward to hearing from you. Thank you.

Posted 6 years ago

“A very reliable and excellent service. The drivers are profrssioanls and very friendly. I highly recommend them.to any friend or relative.”

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Posted 6 years ago

Thank you for your review. We look forward to seeing you again... We wish you many more happy and safe travels! All the best,

Posted 6 years ago

“Everything went smoothly, our driver was friendly, very informative will use welcome pickups again”

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Posted 6 years ago

Thank you for your feedback. We are glad you plan to use our services again and want to thank you for your trust. All the best,

Posted 6 years ago

“Very useful and comfortable.”

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Posted 6 years ago

Thank you for your 5-star review, Sergei! We do hope you use our services again when visiting our other cities too! It would be lovely to see you again... Happy travels!

Posted 6 years ago

“Nice driver in a nice car”

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Posted 6 years ago

Thank you for trusting us! We hope to get to see you again soon in our other destinations! In the meantime, we wish you many more happy travels!

Posted 6 years ago

“Wonderful cars - a lovely bit of luxury when you first arrive and completely stress free - excellent”

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Posted 6 years ago

Thank you for your trust! We hope to see you again in our other cities! In the meantime, we wish you many more happy and safe travels!

Posted 6 years ago

“Excellent service again. Punctual. .Nothing to fault”

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Posted 6 years ago

Thank you very much for your feedback. We look forward to welcoming you again in the near future! Happy & safe travels!

Posted 6 years ago

Welcome Pickups is rated 4.9 based on 6,386 reviews