Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.81

4.8 Rating 6,509 Reviews

96 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.8

Based on 6,509 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cancelled my transfer 15 minutes before the pick up time. I called them when i noticed i had not been assigned a driver. Otherwise, i’m not even sure they would have notified me. What a joke.”

Helpful Report

Posted 7 years ago

Dear Traveller We would like to extend our most sincere apologies regarding the cancellation of your service, we fully understand your frustration, and we would appreciate a chance to make things right. If you would like to contact our Customer Care Department with any further information in regards to your experience. Their email address is orders@welcomepickups.com, we do hope you take the time to speak to them. Looking forward to hearing from you. Thank you.

Posted 7 years ago

“Great service and well priced. We like to use it when we first arrive, but all sorts of transport options are available.”

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Posted 7 years ago

Thank you for trusting us, Carl! We really appreciate it! We look forward to seeing you again in our other destinations too! All the best,

Posted 7 years ago

“Excellent service good time keeping helpful driver very clean car”

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Posted 7 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. All the best,

Posted 7 years ago

“excellent service”

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Posted 7 years ago

Thank you for your review, Tony. We really appreciate your feedback and hope you will use our services again. All the best,

Posted 7 years ago

“The driver was very nice. He told me bout the history of Thessaloniki which was very interesting.”

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Posted 7 years ago

We are so glad our driver could give you local recommendations! We do hope you won't hesitate to use our services again in any of our Welcome destinations! In the meantime, allow us to wish you many more happy adventures! Best,

Posted 7 years ago

“Great service and easy to book and plan your trip.”

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Posted 7 years ago

Thank you for your review. We really appreciate your feedback and hope you will use our services again. To many more happy and safe adventures!

Posted 7 years ago

“Société très fiable, offrant des chauffeurs très professionnels et serviables. Pour notre part, notre premier chauffeur nous a aidés à récupérer tardivement nos billets de ferry à notre arrivée au port du Pirée à Athènes car nous devions partir tôt le lendemain matin. Il nous a franchement bien aidés. De plus, toute mauvaise surprise est évitée, le prix étant payé auparavant. Je recommande les yeux fermés. Merci.”

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Posted 7 years ago

It was a pleasure to have you! We do hope you won't hesitate to book your transfers with us again. Stay tuned for offers and updates! To many more happy and safe travels!

Posted 7 years ago

“The easiest way to get a transfer. Perfect for first time visits to a destination. English speaking locals are very informative and can help with planning your stay with activities .”

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Posted 7 years ago

Thank you for your review, Dave. We really appreciate your feedback and hope you will use our services again. Best,

Posted 7 years ago

“Excellent service”

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Posted 7 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. All the best,

Posted 7 years ago

“Ivan turned up right on time. He gave us plenty of knowledge on where to visit our next time in Prague. He supplied us with some welcome water. I can highly recommend Welcome Pickups. Many thanks to Ivan.”

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Posted 7 years ago

We thank you for your kind words! We do hope you won't hesitate to use our services again in any of our Welcome destinations! In the meantime, allow us to wish you many more happy adventures!

Posted 7 years ago

“Great service”

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Posted 7 years ago

We thank you for your kind words, Jose! We do hope you won't hesitate to use our services again in any of our Welcome destinations! Best,

Posted 7 years ago

“On time, efficient, courteous and friendly drivers”

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Posted 7 years ago

Thank you for your review. We really appreciate your feedback and hope you will use our services again. To many more happy and safe adventures. Best,

Posted 7 years ago

“Very efficient. Driver friendly and very punctual.”

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Posted 7 years ago

Thank you for trusting us! We really appreciate it! We look forward to seeing you again in our other destinations too! All the best!

Posted 7 years ago

“A very professional and client oriented service. The driver was very helpful.”

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Posted 7 years ago

Thank you for your review, Eleonora! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. All the best,

Posted 7 years ago

“Professional service, kind and welcoming drivers. Very clean and comfortable cars, pleasure to ride in it. Punctual, well spoken drivers. There is nothing that i didn't like about the service, it was just perfect. Thank you so much.”

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Posted 7 years ago

We thank you for your kind words Agnieszka! We do hope you won't hesitate to use our services again in any of our Welcome destinations! In the meantime, allow us to wish you many more happy adventures! Best,

Posted 7 years ago

“Welcome Pickups is a great service. I have used them in at least 5 different occasions in Madrid, Athens, Crete, Munich and Lisbon and always with a consistent and friendly driver”

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Posted 7 years ago

Thank you for taking the time to leave a review, Apostole. It is always great to hear that our travellers are satisfied and happy with our services. We do hope you won't hesitate to use our services again in our other destinations available worldwide, we would love to see you again! Best,

Posted 7 years ago

“Very good and perfekt to have a Car waiting”

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Posted 7 years ago

Thank you for taking the time to leave a review! Safety and comfort are some of our top priorities! We do hope you won't hesitate to use our services again in our other destinations available worldwide, we would love to see you again! Best,

Posted 7 years ago

“The only reason I have rated this “good” and not “very good” is because of the transfer we had in Prague. We have used Welcome for our transfers in Prague, Barcelona and Lisbon as well as a return transfer in Prague. They were all really good experiences except for Prague where our driver was surly, didn’t speak to us at all and when we arrived close to our accommodation, just basically left us to find it ourselves where the other drivers have shown us right to the door.”

Helpful Report

Posted 7 years ago

Dear Traveller, I am happy to hear you had a great experience with your transfers in Barcelona and Lisbon. I am sorry to hear that you did not have the same experience in Prague, this is not the service we at Welcome aim to provide. Our Customer Care Department would love to discuss any further information in regards to your experience, they would love to hear from you and I hope you take the time to speak to them. Their email address is orders@welcomepickups.com We really hope you will use our services again and have many more happy and safe adventures. Looking forward to hearing from you. Thank you.

Posted 7 years ago

“Excellent conducteur rassurant et très gentil. Site très sécurisé avec personnes de confiance. Meilleur alternative lorsqu'on part à l'étranger, mieux vaut payer un peu plus qu'en transport en commun pour éviter bien des contraintes ! Très satisfaite du service. Merci”

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Posted 7 years ago

“I recently booked a return transfer from Ibiza to a villa. The initial booking was easy and I enjoyed receiving the confirmation email. What I didn't like was the very late driver allocation. It wasn't until a few hours before that we had the driver details both there and back and I must have rang over 5 times each way to chase these details. It didn't leave me much hope to be honest. However our driver both was lovely and very punctual. The minibus was very hot with no A/C but that's not a huge problem. I would book again knowing that the transfer did turn up both ways but I did not enjoy the waiting for confirmation considering I booked a few weeks in advance. The driver also changed 3 times each way on the day. All in all OK but could have been better. Wasted a lot of time ringing customer services.”

Helpful Report

Posted 7 years ago

Dear Traveler, We are very glad that our lovely drivers managed to meet your expectations and that you have enjoyed your ride! We do understand that the driver assignment process was a concern for you but would like to assure you that we have a specialized team that is closely monitoring all transfers that are due to be operated daily. A member of our Customer Care department will contact you as we are more than eager to discuss with you further so that you can share more details and thoughts about your recent experience using our services! We hope that you will take the time and reply to our representative. Thank you!

Posted 7 years ago

Welcome Pickups is rated 4.8 based on 6,509 reviews