Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.84

4.8 Rating 6,398 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.8

Based on 6,398 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

Visit Website

Write Your review

Tell us how Welcome Pickups made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service can’t fault them. Will definitely use welcome pickups again!!!”

Helpful Report

Posted 6 years ago

Thank you for your review, Linda. We really appreciate your feedback! We are thrilled to hear you plan on using us again! We cannot wait as we would love to see you too! In the meantime, we wish you many more happy experiences! All the best,

Posted 6 years ago

“Lovely driver. Clean car. right on time.”

Helpful Report

Posted 6 years ago

Thank you for your review, Michael. We really appreciate your feedback and hope you will use our services again. To many more happy and safe adventures. Best,

Posted 6 years ago

“Great driver, great service. Highly recommended”

Helpful Report

Posted 6 years ago

Thank you for trusting us Mat! We really appreciate it! We look forward to seeing you again in our other destinations too! All the best!

Posted 6 years ago

“Chauffeur a l'heure et agréable. Je recommande.”

Helpful Report

Posted 6 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. All the best,

Posted 6 years ago

“Fantastic”

Helpful Report

Posted 6 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. All the best,

Posted 6 years ago

“All perfect”

Helpful Report

Posted 6 years ago

Thank you for your review Federico! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. All the best,

Posted 6 years ago

“Yiannis picked me up and took me back to the air port whilst visiting Crete. Was the best service I have experienced. Fast and reliable communication over email and when my flight was delayed Yiannis was great and waited for me as he checked the flight. He had a great knowledge of the island and history and told me really fascinating things in the hour journey to my hotel. The car was clean and comfortable and I was made at ease after travelling. Great experience and I will be using again and recommending. Thankyou”

Helpful Report

Posted 6 years ago

We thank you for your kind words, Mia! We are thrilled to hear you plan on using us again! We cannot wait as we would love to see you too! In the meantime, we wish you many more happy experiences! All the best,

Posted 6 years ago

“Would use again. Both drivers we had were on time and efficient.”

Helpful Report

Posted 6 years ago

We are thrilled to hear you plan on using us again! We cannot wait as we would love to see you too! In the meantime, we wish you many more happy experiences! All the best,

Posted 6 years ago

“Easy to use..worked perfectly for us”

Helpful Report

Posted 6 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. All the best,

Posted 6 years ago

“I used welcome pickups for my travel to Madrid both from & to the airport. The service was excellent and both drivers were extremely kind, helpful and gave us lots of useful tips. The price was fair and I will definitely use this service in my future travels. Highly recommended!!”

Helpful Report

Posted 6 years ago

Thank you for your review and the photos Keren! We are so happy your travel experience started as it should. We are thrilled to hear you plan on using us again! We cannot wait as we would love to see you too! In the meantime, we wish you many more happy experiences! All the best,

Posted 6 years ago

“Perfect, great”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave a review, Jose! We do hope you won't hesitate to use our services again in our other destinations available worldwide, we would love to see you again! Best,

Posted 6 years ago

“Very smooth transition from airport to hotel and return. Pleasant drivers with wealth of information about the city visiting. We would definitely use this service again. V. Leskiw”

Helpful Report

Posted 6 years ago

Thank you for your review, Valerie! We are thrilled to hear you plan on using us again! We cannot wait as we would love to see you too! In the meantime, we wish you many more happy experiences! All the best,

Posted 6 years ago

“Punctual, smart cars, pleasant and helpful drivets”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave a review! We do hope you won't hesitate to use our services again in our other destinations available worldwide, we would love to see you again! Best,

Posted 6 years ago

“We booked a welcome pickup for a recent trip to Amsterdam. I received an email as promised 4 days before showing us our driver. This was great as we were five women travelling. On arriving in Amsterdam we followed the instructions given of where to meet our driver. After 10 minutes waiting I rang the number I had been given and got no reply. A couple of minutes later I received a phone call and really struggled to understand what was being said. We managed to hear that he was ill and had sent a different driver. 10 minutes later another phone call from the new driver saying there had been an accident and he was going to be bit longer. Finally now over half an hour late and stood in the wind and rain our new driver arrived and we were on our way. Our driver did not know the address we were going to and had to give this info again. The whole idea of this service is you know who is driving you and everything is set up before hand and supposed to make it stress free. If the excuses were true then fair enough but feel we shouldn’t have to chase the information we should have been contacted as soon as we landed .”

Helpful Report

Posted 6 years ago

Dear Traveler, I am sorry to hear about your experience while traveling to Amsterdam. We can appreciate your frustration at this time and if you would like to message us at Welcome Pickups and one of our team will get back to you as soon as possible, orders@welcomepickups.com is our contact email. We look forward to hearing from you further. Thank you.

Posted 6 years ago

“Great service punctual , lots of update emails .I had to make to make a time change for pickup email instant reply , would use again”

Helpful Report

Posted 6 years ago

Thank you for your review, Susan! We are thrilled to hear you plan on using us again! We cannot wait as we would love to see you too! In the meantime, we wish you many more happy experiences! All the best,

Posted 6 years ago

“We were well informed about who was going to pick us up. Including a picture of the driver. We received a SMS that was waiting for us shortly after we landed. Excellent service.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave a review! We do hope you won't hesitate to use our services again in our other destinations available worldwide, we would love to see you again! Best,

Posted 6 years ago

“The organization is excellent. The driver was on time and very, very friendly. I can only recommend it. We’ll book it again.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave a review, Daniela! We are thrilled to hear you plan on using us again! We cannot wait as we would love to see you too! In the meantime, we wish you many more happy experiences! All the best,

Posted 6 years ago

“Service was very good and easy to use”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave a review, David! We do hope you won't hesitate to use our services again in our other destinations available worldwide, we would love to see you again! Best,

Posted 6 years ago

We thank you for your kind words! We do hope you won't hesitate to use our services again in any of our Welcome destinations! In the meantime, allow us to wish you many more happy adventures! Best,

Posted 6 years ago

“In time. Very kind and friendly. Highly recommended. See you next time”

Helpful Report

Posted 6 years ago

We thank you for your kind words Katrin! We do hope you won't hesitate to use our services again in any of our Welcome destinations! In the meantime, allow us to wish you many more happy adventures! Best,

Posted 6 years ago

Thank you for your review Katrin! We thank you for your kind words! We do hope you won't hesitate to use our services again in any of our Welcome destinations! In the meantime, allow us to wish you many more happy adventures! All the best,

Posted 6 years ago

“Excellent, friendly, helpful”

Helpful Report

Posted 6 years ago

Thank you for your review. We really appreciate your feedback and hope you will use our services again. To many more happy adventures! Best,

Posted 6 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. All the best,

Posted 6 years ago

Welcome Pickups is rated 4.8 based on 6,398 reviews