Wren Kitchens Reviews

"everything went wrong from start to finish.\r\n10 day fit is now on week 7.\r\nwaiting in for part today to finish fit.\r\nDriver never phoned prior to delivery, turned up said noone in and left.\r\nCrooked staff emailed finance company to say kitchen was finished when pciture showed it had no worktop, os finance company paid them.\r\n\r\nphoto 1 - wren asking for money for finished kitchen - wheres my worktops?\r\n\r\nphoto 2 - me wiating with garage open for replacment part.\r\n Wren: \"we trried to deliver but noone was in so we left for early finish friday\""

"everything went wrong from start to finish.\r\n10 day fit is now on week 7.\r\nwaiting in for part today to finish fit.\r\nDriver never phoned prior to delivery, turned up said noone in and left.\r\nCrooked staff emailed finance company to say kitchen was finished when pciture showed it had no worktop, os finance company paid them.\r\n\r\nphoto 1 - wren asking for money for finished kitchen - wheres my worktops?\r\n\r\nphoto 2 - me wiating with garage open for replacment part.\r\n Wren: \"we trried to deliver but noone was in so we left for early finish friday\""

"Terrible measurements, terrible design and terrible after-sales customer service. I am completely disappointed with the customer service. Damaged products, what else can I say? It is also sad that you have paid so much money and received such a bad kitchen. Delivery was come two weeks ago,but it is still not completed."

"Terrible measurements, terrible design and terrible after-sales customer service. I am completely disappointed with the customer service. Damaged products, what else can I say? It is also sad that you have paid so much money and received such a bad kitchen. Delivery was come two weeks ago,but it is still not completed."

"Terrible measurements, terrible design and terrible after-sales customer service. I am completely disappointed with the customer service. Damaged products, what else can I say? It is also sad that you have paid so much money and received such a bad kitchen. Delivery was come two weeks ago,but it is still not completed."

"If we buy from Wren again, it will most definitely not be through the Lincoln showroom. On a number of occasions, my wife and I had to correct or remind the advisor during the design process. It seemed that when she made one change, it undid a previous change. However, at the time we though we had been thoroughly through all the paperwork and trusted the advisors comments. She proved to be untrustworthy. All in all, we are satisfied with the bedroom fitted wardrobes. Delivery team were great, as was the installer; very professional. But a number details, not taken forward from the consultation has resulted in us having to cancel our bed order for a small bed, and finish off a number of aspects ourselves. We tried to raise this with the Lincoln office manageress, who was ambivalent, had no interest in our issues, despite them originating with a member of her staff. From the start, she was more keen to impress that this \u2018was not her issue\u2019. As we say, maybe Wren again, but NOT the Lincoln office. Very disappointing."

"I had Wren replace my kitchen a couple of months ago, they mis-measured the ceiling drop under the stairs and their fitter didnt catch it either, which means the design no longer fits. The sales staff pushed it off to aftercare and the support team refused to even aknowledge the issue. Im now left with a half finished kitchen and in the process of doing a chargeback with the bank. All i wanted is for them to come up with a similar design that fits and book in a fitter to resolve."