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Argos Reviews

2.7 Rating 4,077 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,077 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Email, Telephone
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Item came damaged distribution centres closed for weekend won’t get item till another week very poor service
Helpful Report
Posted 8 years ago
Been to my local Argos store to buy some items but they were all out of stock ! Not good at all !
Helpful Report
Posted 8 years ago
I ordered 3 kitchen cupboard drawers and was given a delivery date of 4th January, between 7am and 9pm. I waited in during the hours advised and did not receive the goods, as no delivery was attempted. I therefore waited in the following day as I had been advised that the delivery would arrive on the 5th. A package finally arrived and it was the wrong goods. I spoke with customer services who advised that I would have to wait in for a further day, between the hours of 7am and 9pm so that the incorrect goods could be collected. I asked if I could have a timed collection slot due to it being their error and was told that this was not possible. I explained that I would be back at work on Monday, and as this was Friday I would not be able to wait in for them to collect the goods. I asked to speak to a manager (Arthur) who ran me through my options (listed below) and said that he would phone me back within a hour....which did not happen. I was left with three options: 1) take a days annual leave and wait in for up to 14 hours (7am-9pm) 2) make a 40 mile round trip to return the goods to one of their stores 3) Leave the goods on my door step at my risk. A timed slot would have resolved this issue and would have meant that Argos had a slightly frustrated customer rather than a very annoyed/angry customer, however it appears that a timed slot was too much for Argos to organise. When will Argos learn that keeping customers coming back to their stores is the key to success and that you win customers over by resolving issues? Sorry Argos this is not good enough...there are plenty of places to shop and I can assure you I will be one customer (and family) which does not return to your stores...
Helpful Report
Posted 8 years ago
I bought a vacuum cleaner in Argos but they messed up with the delivery. They texted saying that the delivery was on its way but it never arrived to my house. After more than 20 phone calls, they said that the vacuum cleaner was delivered to my address and that the delivery receipt was signed ... (that is impossible because I was at home that day)They told me that there was nothing else they could do for me and invited me to contact my bank in case I wanted to cancel the payment. Thank you Argos!!! your customer service is outstanding
Helpful Report
Posted 8 years ago
Failed delivery promises, obnoxious drivers and uncooperative staff. AVOID AT ALL COSTS
Helpful Report
Posted 8 years ago
I ordered online for FAST TRACK’ collection service at Sutton Coldfield store...ONE person on till...NO Staff behind collection counter...NO staff at fast track point....waited & waited.....poor service poor store....photos taken as proof!!!!
Helpful Report
Posted 8 years ago
1st of January 2018 disappointment by Argos, purchased a Ring Doorbell and went to sheffield Angel street store to collect my fast track order few hours later. I was told the order was cancelled due to price error. At least call or txt your fast track order customers if they are cancelled and stop wasting our time. I also part paid it using a voucher and I was told I can't use voucher again for another 10 days.
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Posted 8 years ago
Do not purchase sliding wardrobes from Argos. Ours have fallen apart after 5 months. We purchased 16 doors etc. They lie as well. A person called Debbie said we could return them and now they deny this. Do not buy sliding wardrobes from Argo. Dg
Helpful Report
Posted 8 years ago
I got iPhone X from Argos, but there no IMEI numbers on the receipt. Some one lost or stolen them mobile, they couldn’t get insurance claim. Because argos receipts no one will trust. Be careful.
Helpful Report
Posted 8 years ago
I ordered 3 items. 2 items arrived and the delivery driver said they couldn’t send out the third item as it was damaged but assured me it was fine and it would be delivered the next working day. Low and behold I’ve waited in all day and no delivery, went onto live chat and spoke with Edward. He advised me it’s not even been shipped and I should contact them again? Ridiculous service, requested a refund and in future I will never be purchasing anything again from this company. Rude Staff and customer service is shocking.
Helpful Report
Posted 8 years ago
Went in to the northfield branch to buy my daughter a ring for Xmas I had seen online. Sales man there was rude couldn't care less if he served me or not after requesting several different rings I was told everyone I asked for was out of stock how he knew I don't no because no checks were made I eventually left without making my purchase the northfield staff are generally rude unhelpful and really do need retraining in customer service this has been reported to argos head office
Helpful Report
Posted 8 years ago
Brought a single mattress protector in error but didn't realise till I opened. Return to store to exchange for correct one only to be told No as I had opened it. I appreciate hygiene issues but was i served by the same lady and everything I purchased was for double bed which can seen on the receipt. Also was obvious it had not been used. Spent £1000 in there this month and will not be returning there as this is bad customer service.
Helpful Report
Posted 8 years ago
Treated poorly, no assistance when delivery went wrong, paid my money, no goods received to date & awful customer service when phoning them for help, just fobbed off about it being out their hands and to take it up with the courier. Disgusting attitude since I didn't choose the courier, my contract and payment was to them.
Helpful Report
Posted 8 years ago
WE DON'T RECOMMEND ARGOS YOU GONNA BE DISAPPOINTED!!!! BAD SERVICES AND QUALITY!!!! I made a order around £1500 and we paid choosing a day for delivery and I'm very disappointed,one of the products broken another one cracked and we ask to replace it,they rebooked our order and we wait in that day to received but they cancelled and rebooked for 1 week later and aswell in that day when we suppose to receive finally our delivery they send me email saying is cancelled.WE DON'T RECOMMEND ARGOS,disappointing service and quality!!!!
Helpful Report
Posted 8 years ago
Argos are a bad company, expensive too. Did you know they sell older models of items like laptops etc, which they buy up from manufacturers at knock down prices, and then sell them at inflated prices? Much the same as pc world. Oh, and many others. The moral of this story? Shop elsewhere. They are no cheaper on Ebay either.
Helpful Report
Posted 8 years ago
I ordered an iPhone X in november and I still haven't received it . They lied about dates, after some delays they told me I would have my phone before Dec 15th . Now they are telling me that there was a problem with their site and I am going to have my phone until 30th . Besides they ruined my Christmas , they don t respect their promises. A bunch of liars!
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Posted 8 years ago
Spent £250 on tablet exactly 1 year ago. As I was a week out of Warrenty they would not consider the diagnosis OF THE MANAGER AT PC World. The digitiser had completely gone. I am on benefits,pension credit, and do not have the money for a written report , plus I am stuck at home, my tablet and telly are my life as it is now,.They said, no report no help. The Agos manager couldn't have cared a less. I cannot afford to buy a new one. Rotten purchase. NEVER BUY REFURBISHED AT ARGOS! Lonely Christmas for me. ARGOS...I recommend everyone "stay away"
Helpful Report
Posted 8 years ago
Awaiting for delivery of 2 chairs first date cancelled called my landline once and didnt attempt to try again so left waiting for them to arrive athos then rebooked for tonight between 5&9had email about 1.5 hours ago to say its on its way 10pm now and guess what no delivery this happend to me last year as well my adbise folks take your busdiness elsewhere these guys really do not care about your plans and inconvienence no attempt of communication i will now cancel these items and my long standing account there are better compamies out there that ate far more competent Disapointed is an undet statement
Helpful Report
Posted 8 years ago
Please do not depend on argos. I ordered a unite from argos they gave me a delivery date and time slot. Time slot was changed. They didn't arrive on second time slot. Delivery man called to say he would be with me shortly but delivered to wrong address. Now argos are saying my unite has been sold and is now out of stock won't be able to get one till 23dec really upset as I had been warned by family member they had terrible problems over a micro wave and ended up cancelling.
Helpful Report
Posted 8 years ago
I waited in all day and then when all the other shops were closed you text me to tell me that you were not coming. I would have preferred to know that whilst I had the opportunity to purchase my items elsewhere
Helpful Report
Posted 8 years ago
Argos is rated 2.7 based on 4,077 reviews