Login
Start Free Trial Are you a business? Click Here

Argos Reviews

2.7 Rating 4,094 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,094 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Live Chat, Email
Read Argos Reviews
Visit Website

Email:

info@argos.co.uk

Write Your review

Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
“Promised refund is now 11 days outstanding.”
Helpful Report
Posted 8 years ago
“I returned a brush cutter 9.4.18 and I'm still waiting for them to return my payment after 9 days. They're quick to accept my money but not so quick to return it. The customer service girls just keep saying that the refund has been processed, call again tomorrow if you don't get it. Very unhelpful.”
Helpful Report
Posted 8 years ago
“I brought a petface house scratcher back in November, and it has broken already. Haven’t even lasted a year, only has it for 5 months.”
Argos 1 star review on 17th April 2018 Argos 1 star review on 17th April 2018 Argos 1 star review on 17th April 2018 Argos 1 star review on 17th April 2018
Helpful Report
Posted 8 years ago
“They sold products not fit for purpose. Despite independent proof they refused to refund on a technicality. Their products, management and customer services are not fit for purpose. I hope they go out of business to save future customers from their services”
Helpful Report
Posted 8 years ago
“I bought A Vax from Argos, when I tried to use it, I couldn’t manage it as I have arthritis in my hand and it was just to heavy, when I tried to return it I was told because I had turned it on they would not accept it back SHAME ON YOU ARGOS, Disgusted now ex customer”
Helpful Report
Posted 8 years ago
“WHY CAN I NEVER JUST ORDER ON LINE. SO FRUSTRATING!!!!!”
Helpful Report
Posted 8 years ago
“I ordered a dryer and I have received it and all was well. But a month later I noticed from my bank statement that I have been charged twice on same day for the same amount. I got in contact with Argos customer support and was advised that I have placed two orders and received two of the same item. I was referred to PayPal as the payment processor. I raised the dispute on PayPal website and Argos wants me to obtain a police crime reference for the fact that I have received one delivery on same day rather than two; I think it's a joke to deal with a simple order. Argos use their own drivers and like all courier; must keep proof of delivery (POD) which is a standard process. I would advise anyone using Argos online ordering to double check their statement after the order and do not expect anything from customer service if anything goes wrong. I won’t be using Argos again obviously.”
Helpful Report
Posted 8 years ago
“Easier and quicker to state what went right- absolutely nothing. Disgrace of a company with woeful customer services. Items are always damaged/ broken and/or "2nd hand" previous returns. Then to get any comeback, they want you to jump through hoops. I posted a review on Trustpilot and the asked me to respond via social media. Lol They had my details from my order# but still wanted me to FB/ tweet them. Then they sent a survey which, at the end, asked if I wanted contact. I ticked yes and it stated they'd be in contact within 48hrs. That was last week. That's their customer service in a nutshell. Avoid. Buy decent furniture from a decent supplier.”
Helpful Report
Posted 8 years ago
“Argos took payment but did not deliver and no updates. So sad missed my granddaughters birthday. When sent query not easy and help service just automataed answers. Not happy with service on this occasion.”
Helpful Report
Posted 8 years ago
“Tried to buy curtain poles from Argos. 3 packs from two different stores and all were bowed....therefore faulty. We ended up driving 30 miles and still had no luck . None in stock in any stores locally and the shop wouldnt order any in store for us to collect. We could only have home delivery at £3.95 . They wouldnt even waiver the delivery charge despite proof of receipt. I think the quality of items are shoddy and the customer service rubbish . Was just given a premium rate number to complain and the on line chat was useless. Argos is going down . Wont be sad to see it closed because people deserve better service and goods”
Helpful Report
Posted 8 years ago
“Tried to buy curtain poles from Argos. 3 packs from two different stores and all were bowed....therefore faulty. We ended up driving 30 miles and still had no luck . None in stock in any stores locally and the shop wouldnt order any in store for us to collect. We could only have home delivery at £3.95 . They wouldnt even waiver the delivery charge despite proof of receipt. I think the quality of items are shoddy and the customer service rubbish . Was just given a premium rate number to complain and the on line chat was useless. Argos is going down . Wont be sad to see it closed because people deserve better service and goods”
Helpful Report
Posted 8 years ago
“Had so many problems with Argos since Salisbury's took over. They advertising a Samsung TV with the wrong specks saying it is voice controlled with one controller for all but it is the older model so had to return. Now taking time to refund me and the voice controlled one is out of stock everywhere. I ended up buying the same TV again but at John Lewis for £50 cheaper and comes with a full 5 year Guarantee, Argos want over a hundred pound for 3 year cover when John Lewis does 5 years with the TV. Will not be using Argos again. I told Argos about the advertising being wrong and they have done nothing as still states it is voice controlled. Previous to this after finally getting a bed for my daughter delivered 5 days late because of the snow, it was full of water because they loaded it on a lorry that had a whole in the cab which they new because they put absorbent mats on the floor but that did nothing. So having to wait another week and a half. And now have had to pay a local lad £30 to come over and put up the bed when it is delivered. They have gone downhill and will stop using them and will use the cheaper John Lewis.”
Helpful Report
Posted 8 years ago
“Argos can not deliver when they say they can then call centre staff are rude and obnoxious why do I bother spending my hard earned money with a company like this that has no customer relations ethos and staff that really could not CARE !”
Helpful Report
Posted 8 years ago
“Shocking customer service from ARGOS… Shocking customer service from ARGOS and comparetechnology Purchased a 12 month sim only deal with a supposed £50.00 E-Voucher and never received it. Argos refuse to accept its their problem and the 3rd party who are linked to Argos website just ignore all emails. Will never purchase anything from Argos again.”
Helpful Report
Posted 8 years ago
“Ive had items in the past with screws ect missing , deliverys are hit and miss very poor service, fast track is good though and not too many issues there but overall terrible”
Helpful Report
Posted 8 years ago
“Worst Service Ever”
Helpful Report
Posted 8 years ago
“Do not read customers complaint letters, as written two in one month and have not mentioned all that I complained about! J Lyons from Correspondent Dept was more concerned about not refunding any out of pocket expenses which Argos and Expert Domestics caused. Their on-line chat do not give the correct information although they seem to leave the chat to check their information. Diabolical!!! never again Argos! you treat your customers disgracefully, no compassion, no genuine apology, no customer service where complaints are concerned.....”
Helpful Report
Posted 8 years ago
“I have had a very bad experience with Argos, also, out of pocket by approx £74 for something which is undoubtedly up to them. I ordered a washing machine for my elderly of 82 and paid extra for the delivery, installation etc. I understood that disconnection was included but was asked by their very caring delivery co many "Expert Logistics" that the machine needed to be disconnected which meant I had to pay and travel to the Isle of Wight to disconnect the machine. This was done then the very rude and unsympathetic delivery men decided not to deliver as there were cars parked outside. This left my mother in a very distressed and tearful state! Argos were very uncaring, neither showed any compassion. on querying the disconnection side, I queried twice with Argos on-line chat who confirmed that this was included, even after mentioning what machine I was ordering. Apparently, as Correspondent Department explained later, they disconnect Integral washing machines with this service but not free standing!!!! Integral are more time consuming than free-standing. I was paying for this service to save me having to travel and pay ferry fares which are astronomical to the Island. When checking re: delivery etc it is not advisable to use their on-line chat as apparently they tell lies according to the Correspondent Department and they also use a very unintelligent delivery company who are by no means experts..................Argos you are going down hill. I have yet to inform Trading Standards. You should not tell customers these things are included when they are not. Thank you so much for this very stressful episode, I shall try to refrain from using your services again and will advise others to do the same.”
Helpful Report
Posted 8 years ago
“Arrogant rude manager Chippenham borough parade branch needs to be taught how to speak to people who complain about goods”
Helpful Report
Posted 8 years ago
“Not sure why Argos insists on punishing it's customers with a really poor and absolutely shocking delivery company like YODEL but they will do well to remember that the customer makes Argos what it is today. Very dissapointed with the service and I think it's time to take my money elsewhwere.”
Helpful Report
Posted 8 years ago
Argos is rated 2.7 based on 4,094 reviews