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Argos Reviews

2.7 Rating 4,067 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,067 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Absolutely appalling service. Missed delivery date, didn't apologise and couldn't care less...
Helpful Report
Posted 10 years ago
Bought a bed and mattress at 9:30am. Arrived at 7pm. Built by 10pm. Sleep at 11pm.....and very comfy! Thank you Argos great speedy delivery.
Helpful Report
Posted 10 years ago
Bought a fridge from Argos, very happy with it.
Helpful Report
Posted 10 years ago
Inconsiderate ARGOS driver blocked the car park where my partner lives in Hastings and took his time letting her out and made her late for her work. This was in Hastings at about 1.10 pm today Monday 26th October 2015. Instead of moving the vehicle as requested he argued with her then offered her a "voucher" can you believe! Could have moved the vehicle a few metres to let an obviously concerned woman out of car park but no, fanny'd about and made her late. Poor show Argos.
Helpful Report
Posted 10 years ago
Another friendly, helpful shopping experience at Argos. Had to collect a large heavy order .The shop assistant Salim from Walthamstow Argos in Home base offered to carry it to my car without even having to ask . Great service.
Helpful Report
Posted 10 years ago
Ordered a item online for collection, sent me the order number reference, took the money out of my bank and then emailed me to say the item was out of stock and that i would receive a refund within 5 days, which i have not received. Thoroughly disgraceful that they can do this. Will not order online ever again. Appauling service.
Helpful Report
Posted 10 years ago
Bought a VAX upright vacuum yesterday. Very good product, the suction is phenomenal and for the price, £99, I don't think anything can touch it. Despite this, however, there are some things about this purchase that aren't what they are supposed to be. We bought the product from Argos and the model number was quoted as U86 but the box says U85. You might think this is nothing but when you come to register it with VAX for your 6 year guarantee a search for U86 is knocked back, so U85 it is. What does concern me is the claim by VAX that the 'ultra lightweight' vacuum weighs - and I quote - '4Kg in use', when in fact it weighs 5.8Kg, exactly 45% more. We bought the vacuum on the strength of the ultra light weight because we find it difficult to cart our existing vac up the stairs now that we are knocking on a bit. Maybe VAX and VW share the same spurious claims department.
Helpful Report
Posted 10 years ago
Would not deal with this company again. Purchase a Nikon camera. Almost immediately the focus did not work. I looked up the Internet and discovered this camera has this fault as a number of people testified but they gave a simple solution to the problem which worked for them. I tried this solution and it worked. However, a few weeks later the problem reappeared. I took the camera back to Argos expecting them to replace it. Instead they sent it away and said I had to pay over £100 to get it fixed. Do not trust this company.
Helpful Report
Posted 10 years ago
Not very impressed with argos lately. Ordered two large items from them and was promised a certain delivery date when ordering which argos later refused to stick to. It then took me 4 weeks to get it cancelled and get my money refunded after countless phone calls on my behalf. I also find it very disappointing that argos advertise delivery within 5 days for items that they are unable to deliver within 5 days.
Helpful Report
Posted 10 years ago
argos is a disgrace ordered a table and chairs set stating that the set normal retail price was £649 It was in a flash 1 week sale and had something like 70/ off £229 then they advertised a code at check in for another 20/ off so we paid £188 for a six hundred pound set and that was all delivered . What a bargain so we thought . We were over the moon at the buy we had .it was delivered Thursday I noticed the box said Penley design and it didn't ring a bell I knew the one we ordered was called Elmwood so when I looked it up online the Penley set was only £199 not exactly the 6 hundred pounds worth we thought . Telephoned them and they said it was correct and the Penley table was part of the set we ordered a cheap nasty set that with 2 kids and pets would last 2 weeks probably horrible and is now going back but we have to wait about a week for it to be collected and then a further 5 days for refund a joke and would never use this company again . Disgusting sales tactics
Helpful Report
Posted 10 years ago
Ordered electric cooker to replace broken one phoned order 17 th October was on express del told in stock but will not del till 29 th October Mostly order from argus not any more Worst company to deal with
Helpful Report
Posted 10 years ago
Ordered Dyson vacuum cleaner Saturday morning - they confirmed delivery 2 - 6pm same day - didn't turn up tried phoning customer services after 6pm tried 8 times hanging on up to 20 minutes to speak to some one - phoned following day eventually got through - surprise surprise computer went down on Saturday at Hempstead Valley but would deliver Sunday morning and they did label on box clearly showed the agreed delivery slot for Saturday so we wasted 4 hours waiting for them to turn up Saturday at least an hour on the phone to customer services - we wont be wasting our time using Argos again
Helpful Report
Posted 10 years ago
Ordered 2 beds for my children 1st delivery was supposed to be 2nd oct they cancelled that to 9th which was then changed to 9th and now 16th oct . its 5.40 pm and I'm holding on the phone for 30 mins so far waiting to find out where they are . My boys have been sleeping on the floor for the past 14 nights
Helpful Report
Posted 10 years ago
Excellent staff st Chesterfield couldn't have been more helpfully on exchanging a faulty pushchair
Helpful Report
Posted 10 years ago
Ordered a sofa bed on line for my son who has recently moved into his first home, order went through ok but still waiting for email to confirm order. Ordered Mon morning 9.30 STILL WAITING Spent 2 hours on phone today only to be told to wait for confirmation email even though the bank says transaction confirmed. They have no record of my order how does that happen. ?Not only that we paid an extra £20 for delivery. Shower of s --t will never buy anything from Argos again.
Helpful Report
Posted 10 years ago
I will never order anything from argos again and advise anybody else who needs to take time off work for a delivery not to as the item wont arrive that day as planned.argos customer service are rude and arrogant and tell you that you will have to wait 12 days for your money back or wait disgusting !!!!!
Helpful Report
Posted 10 years ago
We wanted a 5 shelf canvas/unit, none in Carmarthen so reserved 2 from your Haverfordwest Branch. The lady there was so helpful, said the items were a bit heavy and advised us to take our car around to the back door which we did, everything fine. We then decided we wanted another so ordered it from Carmarthen Branch and collected it today 12/10/2015. My husband took our car around to the back door as we have previously done so many times in the past while I went to pay for the item. The woman who served me (Zeta) was very snappy and told me 3 times to go and move our car otherwise we would have a parking ticket, it was not their car park and they did not take purchases to the back door, it was for deliveries only. I was left to struggle with this shelf unit and carried around the block to the back door of the store where my husband was waiting with the car. This is not the way to do business, if the store has a back door, why is it not used for extra heavy items, there is no parking at the front of the store other than a pay and display car park. it seems to be a case of a couldn't care iess attitude being taken by your Carmarthen Branch Store. Margaret Showell.
Helpful Report
Posted 10 years ago
The delivery was excellent,but the £10 gift card I received for purchasing an item for £100+ was a joke,firstly I had to use it within 1 month,then i had to pay another delivery charge for using it online shopping only,and I could not go and use it in my local store, phoned customer services and she was rude,never buy anything from Argos again.
Helpful Report
Posted 10 years ago
My complaint is not so much against the service with Argos but the actual products. I have purchased quite a few large items e.g. bed, mattress, sliding doors etc and I have to say all rubbish quality. Argos did try to offer me some vouchers I informed them that I still would never purchase from them again. Needless to say there was no vouchers forthcoming., what would be the purpose. I have just purchased 3 Freesat boxes at a cost of £500 plus pounds, normally I would have gone through Argos, but as said no more and purchased elsewhere.
Helpful Report
Posted 10 years ago
Nightmare trying to order online, 24 hours delivery?! More like delivery if lucky. Customer service is difficult to contact, and once you get through, their system does not work. The customer service just told me 'well there is an error'....after three days, the matter is still not resolved, but I anticipate a number of hours of work trying to get my money back.
Helpful Report
Posted 10 years ago
Argos is rated 2.7 based on 4,067 reviews