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Argos Reviews

2.7 Rating 4,077 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,077 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Email, Telephone
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
I ordered an item that seemed available for the fast track delivery. They told me that my item would arrive between 2 and 6. At 6 i contacted their online service and re-booked me between 7 and 10. When i contacted them again they told me that my item was out of stock. Argos delivery system and customer service is a joke.
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Posted 8 years ago
Just awful. Don't trust the lead times and don't trust the live web chat operatives. Fridge freezer stated delivery in 7 working days, email confirmed this. Turns out its 9 working days and the stated lead time is 'only a guideline' (as if we're stupid for assuming otherwise). Still waiting on my refund. This is supposed to be straight away but according to one of their chat operatives you should allow up to 5 working days. Not sure how legal that is. I'm taking my custom to a local business instead.
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Posted 8 years ago
delay customer service about goods
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Posted 8 years ago
Not a good experience staff were miserable waited to be served waited for the item. Thought it would be quicker reserving online but no will look at other shops before i go back to argos
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Posted 8 years ago
Not at all. Staff rude. They will not admit when they make an error.
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Posted 8 years ago
We ordered three items. One turned up with a missing part. One was the wrong colour. We realised one had a missing part and called. They said all they could do was pick it up and replace it on two separate days, both with all day delivery slots. Once we realised the other item was missing we called again, pointing out two items of the three were wrong. They offered nothing else. We were insistent. They checked with the manager. All we got was a call back service for a call within 48 hours, and no compromise on the delivery slots. We had spent over £100 with them during a recent move. We stayed on the line for 30 mins trying to get a different decision. Eventually they hung up on us.
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Posted 8 years ago
We ordered three items. One turned up with a missing part. One was the wrong colour. We realised one had a missing part and called. They said all they could do was pick it up and replace it on two separate days, both with all day delivery slots. Once we realised the other item was missing we called again, pointing out two items of the three were wrong. They offered nothing else. We were insistent. They checked with the manager. All we got was a call back service for a call within 48 hours, and no compromise on the delivery slots. We had spent over £100 with them during a recent move. We stayed on the line for 30 mins trying to get a different decision. Eventually they hung up on us.
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Posted 8 years ago
Ordered and paid for a Reebok exercise bike from Argos, I was told 3 weeks delivery. The bike turned up on the date, ok so far. Assembled the bike, but did not work, was faulty. Telephoned Argos, I was told the bike was going to be picked up next day and replaced the same day. Desembled the bike and repacked. Driver turned up, no replacement bike, even though I received messages to say it would be delivered on the same day. Telephone Argos, I was told that they had no intention of replacing the faulty bike and that I have been refunded. Or I could reorder for a delivery of 3 weeks. They refused to give me any confirmation of a refund and were the most unhelpful that I have ever experienced. Argos surely cannot tell me this is the only bike of its kind in the UK. Worse than dreadful service, will never use or recommend Argos again. Would give 0 stars if possible. Mr T. Plimmer (Bucks)
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Posted 8 years ago
They were not able to locate the spare part needed for my appliance only 5 years old and CEO s office told me to search online myself but couldn't supply the part no!
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Posted 8 years ago
Purchased item and as soon as opened it was obvious that it had been repackaged and item itself was scuffed. Returned to store immediately and spoke to manager who told me to come back tomorrow as store closing and blamed her staff for not checking returned items . Not a good example of customer service . Will not be purchasing from Argos again.
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Posted 8 years ago
You can not purchase items at the price you have to pay extra for home delivery
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Posted 8 years ago
If I could I'll give 0 stars, I'm so angry, I was stuck at home all day with my children waiting for the delivery, and argos wich aparently uses ydel company didn't come, they didn't even let me know, as I said waiting all day, to find out online, that simply they were not going to come, rubbish shop, never happened that to any other shop very desappointed
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Posted 8 years ago
Delivery did not arrive as specified.
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Posted 8 years ago
Last week I took a day off for Argos to deliver our mattress. They arrived then said they would not bring it up stairs with only 2 men (who had managed to bring it all the way to our ). We re arranged, I took another day off. Sat in all day and rang them at 6pm as no one had contacted me all day. They then told us our mattress was sold out. They could have told me this but let me sit in all day waiting. I will never give them a penny for anything ever again.
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Posted 8 years ago
Was told it would take 5 weeks to deliver the product then a few days before the delivery I had a message left to say They could no longer deliver the item. No apology. I cancelled and was promised a refund. 5 weeks later I check my statement and no refund received. Called up and they said they would try and get someone from finance to call me the following day but very busy so could not promise. I asked to speak to a Manager and they refused to talk to me as they were very busy. They promised to call me but never did. I eventually got my money a week later after a few further phone calls. I will NEVER shop with Argos again as this is the second issue but I guess I should not have given them a second chance. Their customer service is a joke.
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Posted 8 years ago
The product was useless!
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Posted 8 years ago
Autistic employees gave me a rat instead of me straightener. What do you mean. Do you need a straightener?
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Posted 8 years ago
an employe punching me becuase i was breathing
Argos 1 star review on 17th July 2017
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Posted 8 years ago
help me nerf gun broke
Argos 1 star review on 17th July 2017
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Posted 8 years ago
FOUND A RAT IN MY CONDOM
Argos 1 star review on 17th July 2017
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Posted 8 years ago
Argos is rated 2.7 based on 4,077 reviews