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Argos Reviews

2.7 Rating 4,076 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,076 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
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Live Chat, Email, Telephone
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
We ordered a fridge freezer from them and what attracted me over other companies was the express delivery. We are a large family managing without one of our main appliances. Phoned to arrange delivery but could not delivery on day I was at home express delivery is just a way of attracting you to buy from them. I am still waiting for my item it will be delivered 10 days after we ordered. They blame delivery department. Take some responsibility Argos !!! Very disappointed
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Posted 10 years ago
I was so pleased with service in Parliment St NOTTINGHAM .I bought a SOVERINE ROTERY MOWER next day delivery first class,putting the Mower together so easy. Made a great job of my lawn. Very pleased with everything THANK YOU ARGOS. MRS WHITCHURCH
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Posted 10 years ago
purchased a smart tv in argos irvine was told i would get a free dongle but they had none it stock at moment. i hav been to shop every day for last to weeks and stil nothing then on last visit on sunday i was told these dongles were discontinued. why did they advertise a free dongle when they are no longer available. and not bother to inform you.
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Posted 10 years ago
Had been having problems with a printer, returned it and took a replacement. After setting up new printer we found it had same problem,the sheet feeder wheels were scoring the surface of the paper and spoiling glossy photos. Took it back again but not before phoning consumer direct to check our consumer rights. To our surprise when we asked for our money back we were given it. So thank you Weston-Super-Mare branch for not turning it into any more of a time consuming issue than it already has been. I have given a poor rating because when I rang Argos helpline about the first printer and was given a query number to quote in the store, I was told by the staff that the numbers given out by the helpline were useless and meaningless as the shop had no way of accessing my query info. If this is true then Argos need to deal with this.
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Posted 10 years ago
Very bad customer service. Have cancelled order now after waiting 6 weeks. I would personally avoid and shop elsewhere.
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Posted 10 years ago
I Regularly Purchase goods from Argos and have always had a great experience. Not only are the goods very competitively priced and available instantaneously. My Local Store is Netherfield in Nottingham and Dan is always a great help when called upon even swapping faulty goods without hesitation. James
Helpful Report
Posted 10 years ago
Went to Argos in Leighton Buzzard on 15th April and ordered and paid for a Bush fridge freezer. Paid for delivery and collection of old appliance. They gave me a delivery date of 28th April between 7am and noon. Got a text message from Argos on Sunday 26th telling me to ensure my old appliance was empty defrosted and disconnected. Had a local builder come and remove two kitchen cabinets and a piece of worktop and remove the old fridge freezer ready for collection. Argos never turned up so I rang them....they said it wouldn't be with me until Friday 1st May !! They forgot to let me know !!! In the meantime I have a half demolished kitchen three bags of food going off and having to do a seven mile round trip every day to do shopping. If I want to cancel it will take them 7 days before I get my refund so my only choice is Hobsons. I'm almost in tears over this ..... saying sorry is polite it is no replacement for customer service. Argos should be ashamed of themselves.....they should not be selling products from manufacturers that can't deliver.
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Posted 10 years ago
I placed an order one month ago. The goods were supposed to delivered one month later. few days ago I start receiving calls from Argos that first one of the item could not be delivered for a month. I replaced the item with another one (not to wait for a month) but that was not all. The other item which was supposed to be delivered tomorrow for some reason could not be delivered again for a month. So I have decided to cancel the order completely! Very disappointed!!!!!
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Posted 10 years ago
Brought oven (Bush) packed up after 15 months and hardly been used ! Argos wont give me any money back and have taken ages to answer my e mails complaining. Have had to buy new oven and pay to have installed !
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Posted 10 years ago
Gutted!!! I ordered a washing machine on the 14th April and waited for notification of delivery...and waited...and waited....The order tracking system didn't give me any information when I entered my order number so this morning-22nd April I managed to get through to a nice lady at our local store who put me onto 'expert telebooking' Nothing had been forwarded to them & I was told a manager would ring me back-which she didn't! I then rang a freephone number & the man told me there had been none in stock. Why wasn't I told this so I could decide whether I wanted to wait this long? Eventually he said next delivery would be on the 8th of MAY!!!!! I told him to keep his washing machine & give me my money back ! Won't be using Argos again. B Tunbridge
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Posted 10 years ago
The most awful customer service, delivery service, warehouse management the whole thing!!!! Ordered wardrobe for my son to be delivered on Saturday because me and my husband work full time and weekend is the only time we can get household chores get done. It arrived just half part set as one of two said on the box, for the rest of the second part of wardrobe we had struggle over the phone with Argos customer service like absolute hell, as the same day they again deliver wrong item box. Also they hidden the fact that part 2 item they could not deliver because it was damage we found this fact out during several phone conversation with customer service. Eventually the box 2 arrived Sunday morning in minicab with £20 gift card. We vowed never order any furniture from Argos ever again.
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Posted 10 years ago
Just retuned a faulty toaster to Leigh Parsonage store and found service excellent. No waiting in queues just a very pleasant young lady who did an exchange with no problem.
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Posted 10 years ago
Delivery of £250 camera lens failed to arrive on two promised times, they finally delivered it to a "neighbour" which was given to a person called "ZIKI" in a communal entrance of a block of 50 flats. Now most likely long gone! Absolutely appalling customers services!
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Posted 10 years ago
One member of staff on tills on a Saturday! So many people doing nothing!!. Waited in the que to be served 10 mins then got television I bought home and the screen was cracked!. Another half hour journey to store and another wait in que!! After complaining a member of staff came on till and we got served....service in newtownards store abominable!!!
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Posted 10 years ago
I've just been to the North Finchley shop to either exchange or return an item I bought as part of the 2 for £15 offer on toys. I waied in a queue to ask if I could either exchange or return the item and a lady told me that I could return. I asked her if I would get half of the £15 or not, considering each item separately costs £10. She assured me I would get £7.50 and wrote on my recept £7.50 cash back, but asked me to go to another queue to get it. I then waited in another big queue for a long time as the shop was very busy to be told I wouldn't get £7.50, but only £5. I am very annoyed as I believe that the shop should have trained the staff beter, so I wouldn't have waited in two queues to be told 2 different things. If the first lady had told me in the first instance that I would have been better off exchanging the item instead of not getting the full £7.50 I would have been more than happy doing that. It's not about the money I am complaining about, but about me wasting my time to get told two different things. I believe Argos had seen better days.
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Posted 10 years ago
purchased a carpet cleaner @Canterbury wincheap. 100% service and assistance from Jason. A very enjoyable shopping experience
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Posted 10 years ago
Bathroom furniture ordered which arrived damaged. Hole in box had been covered by Argos label. Was replaced free of charge but should never have been dispatched in the first place. Can't blame Yodel for this one! Purchased CD player which played once. Was replaced free of charge but had to visit store to get this done which was inconvenient and costly (fuel and parking). This was bad enough but today Argos have managed to provide the worst shopping experience I have ever had. A wardrobe which took six weeks to arrive, arrived damaged. Delivery was refused. Contacted 'customer services'. Oh Dear! Unhelpful. Arrogant. Rude. Ignorant and lacking in any sort of customer service skills. It was made quite clear that Argos do NOT value any of their customers and would rather lose them than try to resolve a problem. Replacement was offered but another six weeks wait. As there is every chance that the replacement may well be damaged when it arrives a refund was asked for instead. This will take at least five days. Why? Where I work we can refund instantly and I'm sure if I treated a customer the way that Argos have treated me I would be looking for another job! Looks as though I'm joining the ranks of dissatisfied customers who will NEVER use this awful retailer again. The worst company by far that I've ever had the misfortune to have dealings with.
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Posted 10 years ago
If I could suit no stars that would be my choice Two large kitchen appliances ordered in store advised and written on the receipt to be delivered within 5 days 3 weeks later only 1 item delivered and have to wait another 5 days for the other Compensation..... forget it!!! Ownership.... Unheard of STAY WELL AWAY!!!!!!!!!!!
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Posted 10 years ago
Absolutely appalling service. We ordered a bed which took two weeks to arrive, when we took off the plastic wrapping we saw it was dirty and one of the drawers were broken. After ringing Argos and speeking to a very rude manager who offerd no apology we have to wait a week for them to come and collect it. Needless to say we won't be buying from Argos again.
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Posted 11 years ago
I purchased an Argos vacuum cleaner model VU 02, only to find I couldn't order a replacement filter. If you have purchased one of these, filters are available from Spares Crazy
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Posted 11 years ago
Argos is rated 2.7 based on 4,076 reviews