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Argos Reviews

2.7 Rating 4,084 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,084 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Got a message to say bed will be delivered between 11.00 -13.00 on 3/7/15 it's now 6/7/15 and no bed , when enquired I was told it had been delivered and signed for , further investagation was told error in transportation , if I still wanted bed I would get a delivery 31/7/15 , I have no bed and sleeping on floor , I was offered a king size air bed - I want my money back and going elsewhere NEVER again will I shop at Argos - stressful few day !
Helpful Report
Posted 10 years ago
Absolute rubbish after sales service, my daughter ordered a wrong size item, chatted on the phone with customer service for an exchange.y wife stayed in all day but no item arrived. My daughter was on the phone again but was fobbed off, they don't want to know when they have received your money.
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Posted 10 years ago
I had an email from argos to say they had a sale on. So I looked around to see if there was anything of interest for presents or otherwise. I reserved what is listed as 'Lego Mixels Flain', toys my nephews collect and great stocking fillers for presents. I got the mrs to go and collect them as I was working. She paid and when they were ready they were completely wrong items. They were a complete mixture of other Mixels (there are many to collect that's the whole point). The listed item is from wave1 or the 1st collection of 9, what she was actually given was wave4, the 4th collection which my nephews and most kids would have as they were not long released. My mrs queried it with the lady, to which she was calling my mrs a liar saying that the listing was for an assortment or items - WHICH IT ISN'T.......... These idiots are listing items incorrectly and blaming us for it. I tried to leave a review on their actual website to stop anyone else being conned, but they screen each review so it obviously wont make it on there. I have had to file a internal complaint against the members of staff, the store itself and the items they have listed. It is false advertising and THEY are in the wrong - no-one else. I will now have to go to return these, and the hassle of probably an argument with whichever numpty decides that they think Argos logic is correct. Digusting Service - manners are appalling, and as the customer your left p****d off and annoyed that you have wasted you time, buying these, chasing answers for nothing.
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Posted 10 years ago
I attended the Jolly Sailor Store in Tamworth this morning in order to purchase some jewellery. The shop assistant at first was not a her counter so had to wait. Upon requesting if the item of jewellery was in stock she said they had not got the size that was required so she telephoned another store. The other store answered and the conversation started with how was your holiday and this went on for a few minutes at which point she then asked if they had the relevant item at that store. I will be using this store again but only because of the convenient location and certainly not for the customer service.
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Posted 10 years ago
I bought a mobile phone from Argos store at Streatham on the 27/6/15 but was locked to Vodafone which I didn't realise. When I got home and checked that's was then I got to know. I took the phone back to exchange it to another phone that is open, the manager said she won't take the phone because it has finger prints so it is not in re-selling order. I told I will pay the extra for the other phone but she didn't. I told her how could I have looked at phone without holding it and the phone was not having and plastic cover on the screen to protect it. That was within an hour of the purchase and the phone and box was all in very good condition but she said because it got finger prints she won't exchange it. I will never shope in Argos again nor recommend it to any one. That's very bad way of doing business and silli excuse for not exchanging the phone.
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Posted 10 years ago
Regrettably I bought something from Argos which was complete rubbish. I wrote a review on their site saying so, but what a surprise, it hasn't been listed, but other reviews posted after mine have! Don't trust the reviews on Argos website.which are probably written by their staff
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Posted 10 years ago
Only one thing, you're drivers are good for nothing, and how hard is to call when a package arrives? I bought something for my girlfriend , didnt arrived in the second day so i called, they said no problem we'll cal the driver and call me in max. 24 hours...after 3 days and after 5 calls or something like that because the employees probably did the ghost thing(put the phone on mute till the customer hangs up whatever....), after that they, or she, said the next day we'll send another one no problem, i was home outside all day, in front of the house, nothing, and my girlfriend went back home in iceland that day, i was feeling really "great" after one week of calls and stupid stuff like that, just because of you, or youre drivers or whatever, i wanted to make her a surprise, but..."thanks"
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Posted 10 years ago
Argos in mandeville retail park Enfield has poor customer service. Had me waiting on a product that was never gonna come.
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Posted 10 years ago
For some reason I am constantly getting emails (1 every night) saying 1 or more of my items are not ready to collect! I have nothing reserved or to collect! Have emailed them with no response and spoke to customer services and still keep getting them, been back to store cannot help me. I am now going to block argos problem solved I hope!!!
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Posted 10 years ago
Rude arrogant staff literally every branch I go to. Maybe frustrated as they are under paid. Everything is over priced. Personally I was accused of using an iron I wanted to return. They told me and accused me of using it then giving it back when I hadn't. 15 years shopping in Argos all goes down the drain. Will never shop again nor will family and friends.
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Posted 10 years ago
You lost my lap top after you said you have sent it back for repair no i was not happy to send it back for 21 days and sign Happy document for repairs to find you lost it then found it ! Think you staff lie and have no duty care to your customers where just a number . Paul from Newcastle
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Posted 11 years ago
Had a otter an bed which broke read reviews other people had same problem, bought on my credit account told I could only have replacement bed, which I couldn't find one in my price bracket. Called back twice had to say I would go to trading standards which they then offered me gift vouchers. I dont see why they couldn't just credit my account. Shopped with Argos a lot but I future will go elsewhere as my only problem was I hadn even paid for it.
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Posted 11 years ago
i have never experienced a company like Argos for such poor service. Twice i have waited in all day, once for a bookcase and today for a desktop pc. Neither turned up, no explanation, even had a text to say it would be delivered today, but NO it WASN'T. Absolute cack company and cack customer service. PLEASE PLEASE PLEASE DO NOT BUY ANYTHING ONLINE FROM ARGOS, YOU WILL REGRET IT. I spent nearly two months getting my money back on the bookcase, god knows how long i will have to fight to get 400 quid back for the pc. ABSOLUTE DISGRACE.
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Posted 11 years ago
I reseved my items on line for store pick up .not much of a que so got served quickly was very pleased to find out that the shop assistant shelley told me that I was allowed to choose another toy free of charge and although there was a que didn’t mind me looking through the catalogue for one I did apologise for taking a while but she said not to worry. Well I did manage to find one , I had brought 2 toys on the offer 2 for £15 so didnt realize I could also get one free and didn’t no about the promotion untill Shelley had told me .This was a great service I received and I have told my friends about the promotion and about the service I received it was a pleasure to shop at argos Wembley Log in to leave a comment
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Posted 11 years ago
Very simple and quick to complete, competative for first year, awaiting quote for next year,what we needed for our much loved dog
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(Pet Insurance) - Posted 11 years ago
Awful, ordered a set of towels and after 3 days with nothing, no delivery email or anything, I called them. Was told that they didn't have stock, so I obviously asked for my money back (which they took STRAIGHT AWAY, bear in mind). 5-7 days for a refund. Absolutely pathetic, will never use again, waste of time.
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Posted 11 years ago
Ordered a product from the website which has several pictures, it arrived with a completely different pattern and had to send straight back. Rang every store in the area and the next area and each store had the same problem -the pattern for that item code has changed and they have not updated the website photos. Absolute waste of my day and my partner's day. This is unfortunately not my first poor encounter with Argos...
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Posted 11 years ago
Argos is rubbish their customer service is terrible
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Posted 11 years ago
Argos in shop in Oxford and Online is pathetic, we went to buy a bed today, work full time in a hospital tried to arrange a double bed frame and mattress to pay and be delivered on the same day when we are not on duty in hospital, Argos simply could not do it, as try as she might a girl tried to delivery of both parts on the same day but the Argos and system warehouse is hopelessly inadequate, so today Argos lost £600 of business, and using Argos.co.uk is even more frustrating in the company's hopeless and inadequate customer service
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Posted 11 years ago
I ordered a TV that was supposed to be delivered on tuesday between 7am-6pm but it didn't show up, i waited expecting it to show up on Wednesday and again it didn't arrive. I called customer service to check when I would get it as I recived an email saying it had already been dispatched. After calling yodel (the delivery company they use) they told me that I MIGHT get it on Monday and that if it doesnt arrive to call them to receive an update. So almost a week late (possibly more if I dont get it on Monday). I could of got it much faster for the same price at other stores if I would of been aware of there terrible delivery service earlier. I recommend avoiding argos for home deliveries until they stop using Yodel (who have been voted the worst delivery company in the UK, twice!). NEVER USING ARGOS EVER AGAIN!
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Posted 11 years ago
Argos is rated 2.7 based on 4,084 reviews