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Argos Reviews

2.7 Rating 4,076 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,076 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Email, Telephone
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
For some reason I am constantly getting emails (1 every night) saying 1 or more of my items are not ready to collect! I have nothing reserved or to collect! Have emailed them with no response and spoke to customer services and still keep getting them, been back to store cannot help me. I am now going to block argos problem solved I hope!!!
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Posted 10 years ago
Rude arrogant staff literally every branch I go to. Maybe frustrated as they are under paid. Everything is over priced. Personally I was accused of using an iron I wanted to return. They told me and accused me of using it then giving it back when I hadn't. 15 years shopping in Argos all goes down the drain. Will never shop again nor will family and friends.
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Posted 10 years ago
You lost my lap top after you said you have sent it back for repair no i was not happy to send it back for 21 days and sign Happy document for repairs to find you lost it then found it ! Think you staff lie and have no duty care to your customers where just a number . Paul from Newcastle
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Posted 10 years ago
Had a otter an bed which broke read reviews other people had same problem, bought on my credit account told I could only have replacement bed, which I couldn't find one in my price bracket. Called back twice had to say I would go to trading standards which they then offered me gift vouchers. I dont see why they couldn't just credit my account. Shopped with Argos a lot but I future will go elsewhere as my only problem was I hadn even paid for it.
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Posted 10 years ago
i have never experienced a company like Argos for such poor service. Twice i have waited in all day, once for a bookcase and today for a desktop pc. Neither turned up, no explanation, even had a text to say it would be delivered today, but NO it WASN'T. Absolute cack company and cack customer service. PLEASE PLEASE PLEASE DO NOT BUY ANYTHING ONLINE FROM ARGOS, YOU WILL REGRET IT. I spent nearly two months getting my money back on the bookcase, god knows how long i will have to fight to get 400 quid back for the pc. ABSOLUTE DISGRACE.
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Posted 10 years ago
I reseved my items on line for store pick up .not much of a que so got served quickly was very pleased to find out that the shop assistant shelley told me that I was allowed to choose another toy free of charge and although there was a que didn’t mind me looking through the catalogue for one I did apologise for taking a while but she said not to worry. Well I did manage to find one , I had brought 2 toys on the offer 2 for £15 so didnt realize I could also get one free and didn’t no about the promotion untill Shelley had told me .This was a great service I received and I have told my friends about the promotion and about the service I received it was a pleasure to shop at argos Wembley Log in to leave a comment
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Posted 10 years ago
Very simple and quick to complete, competative for first year, awaiting quote for next year,what we needed for our much loved dog
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(Pet Insurance) - Posted 10 years ago
Awful, ordered a set of towels and after 3 days with nothing, no delivery email or anything, I called them. Was told that they didn't have stock, so I obviously asked for my money back (which they took STRAIGHT AWAY, bear in mind). 5-7 days for a refund. Absolutely pathetic, will never use again, waste of time.
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Posted 10 years ago
Ordered a product from the website which has several pictures, it arrived with a completely different pattern and had to send straight back. Rang every store in the area and the next area and each store had the same problem -the pattern for that item code has changed and they have not updated the website photos. Absolute waste of my day and my partner's day. This is unfortunately not my first poor encounter with Argos...
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Posted 10 years ago
Argos is rubbish their customer service is terrible
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Posted 10 years ago
Argos in shop in Oxford and Online is pathetic, we went to buy a bed today, work full time in a hospital tried to arrange a double bed frame and mattress to pay and be delivered on the same day when we are not on duty in hospital, Argos simply could not do it, as try as she might a girl tried to delivery of both parts on the same day but the Argos and system warehouse is hopelessly inadequate, so today Argos lost £600 of business, and using Argos.co.uk is even more frustrating in the company's hopeless and inadequate customer service
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Posted 10 years ago
I ordered a TV that was supposed to be delivered on tuesday between 7am-6pm but it didn't show up, i waited expecting it to show up on Wednesday and again it didn't arrive. I called customer service to check when I would get it as I recived an email saying it had already been dispatched. After calling yodel (the delivery company they use) they told me that I MIGHT get it on Monday and that if it doesnt arrive to call them to receive an update. So almost a week late (possibly more if I dont get it on Monday). I could of got it much faster for the same price at other stores if I would of been aware of there terrible delivery service earlier. I recommend avoiding argos for home deliveries until they stop using Yodel (who have been voted the worst delivery company in the UK, twice!). NEVER USING ARGOS EVER AGAIN!
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Posted 10 years ago
I have just had my delivery cancelled again this week that is now the 3rd time. Why do you lie and say you have items in stock when clearly you do not. 3 days arranged of work for nothing !
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Posted 10 years ago
Just purchased an projector that cost me £ 144 less than Currys. Really happy with customer service.
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Posted 10 years ago
VERY POOR CUSTOMER SERVICE. PLACED AN ORDER EXPECTING DELIVERY WITHIN COUPLE DAYS. 2 WEEKS LATER - NO ITEMS, NO APOLOGY FOR DELAY & NO RESPONSE TO EMAILS. UNACCEPTABLE - AVOID! MANY OTHER MORE PROFESSIONAL COMPANIES OUT THERE
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Posted 10 years ago
I purchased a bistro set direct over the counter from the Rushden Northants Store, A young guy behind the counter carried it out to my car for me as I was on my own. it wouldn't fit into my car. So on the street he unpacked it and placed the items in the car and collected all the packaging to return to store. Truly wonderful customer service, Really impressed. Always complain if things go wrong so lovely to be able to report on good service
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Posted 10 years ago
We purchased a fridge/freezer on line and must say that from order to payment to delivery selection to delivery communication, delivery and instalment, Argos have been faultless. Excellent service by delivery chaps who were helpful, pleasant and professional. Thank you Argos and well done.
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Posted 10 years ago
I bought a Bush a127q black washing machine from Argos 10 month ago after a few cycles it started to bang really loud I thought it was down to my kithchen floor being uneven but turns out it was the concrete balance at front of washer had fell out of position and 4 bolts have snapped and left us with no washing machine. After 3 days of trying to get a repair or replacement.Argos's repair team have told me I have to wait at least 5 days for the engineer does not have the bolts to replace it. I would advise anyone looking for a new washing machine stay away from Bush model a127q
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Posted 10 years ago
I am absolutely disgusted with the customer service I have received from Argos. Firstly I went to place an order on the 11th of May 2015 this order did not go through and the payment went to pending which meant it was unavailable to me. I rang my bank whom said there was no issue with my card and was more than enough funds available within my account. I made another online payment to another store to check and this went through straight away. Therefore meaning your website was insufficient. I was then advised on one of my other conversations on the 14th of May 2015 after originally telephoning to ask why the funds had still not been released to me to re-place the order to ensure i would still get the 20% of furniture and the 20% off home yet again this order wen to pending leaving me almost £1,000 down within my bank account as I illiterate again your website was insufficient. When i rang customer services regarding this matter I was originally told it would take 24 hours and after this period of time the funds would be released back to me, this did not happen. I rang back a further 3 times to be told different information on every occasion: the money would be release within 48 hours, 7 days, 21 days. the first 2 times I telephoned customer services i was transferred through to the finance department after these two telephone conversations when i rang back as the money had still not been released to me I was told I was unable to be transferred through to the finance department as this is not allowed to be done, so why was I the 2 previous times? Hence a concern the staff i spoke to were incompetent of doing there job correctly as not one person could help me with my complaint i was passed around to different people to receive different answers and no solutions. After 2 weeks of stress and numerous pointless and unhelpful conversations with Argos customer services I finally received the 2 amounts of money within my account. I placed the order yesterday over the phone and I did not receive the 20% off home as this discount had apparently come to an end. This is disgusting as it was your own fault due to your website being insufficient and staff members being incompetent of helping me with my issue caused by yourselves that when the order finally did go though it was too late to receive the discount which I should have received. I highly suggest customer services staff members are clear on your policies as I state again i received different information every single time I telephoned to resolve my issue caused by yourselves and I have been left disgusted by the service I received and unsatisfied. They also do not appear to actually have a complaints department which is very strange and frustrating!!!!!!!!
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Posted 10 years ago
Really disappointed with Argos. I ordered a lay z spa with express delivery which is an extra £19.99. States that it would be delivered within 3 days which was imperative as we were having a BBQ this weekend for the bank holiday. They call me 2 days later to book a delivery but said the earliest would be a week away! Really annoyed as now can't get another one delivered by the weekend. Have cancelled the order and getting a refund, but you have to wait 5 days for money to be returned!!! £444 lighter and no hot tub. Thanks a bunch Argos!
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Posted 10 years ago
Argos is rated 2.7 based on 4,076 reviews