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Argos Reviews

2.7 Rating 4,076 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,076 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Email, Telephone
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
WARNING TO ALL ARGOS CUSTOMERS - THEY WILL NOT REFUND YOUR £10 PROMOTIONAL GIFT VOUCHER IF YOU USE IT AS PART PAYMENT TO BUY AND RETURN GOODS THAT ARE DAMAGED BECAUSE OF THEIR INCOMPETENCE IN PACKING. (I BOUGHT 2 X EMMA BRIDGEWATER TINS WHICH WERE SENT JUST IN PLASTIC PACKING BAGS WITH NO OTHER PROTECTION AND ARRIVED COMPLETELY DENTED). THEY ARE ALSO OF THE OPINION THAT THEY (AND THEIR SYSTEM) ARE ALWAYS RIGHT AND THE CUSTOMER IS ALWAYS WRONG. I WAS BASICALLY TOLD I WAS LYING DUE TO THE FACT THAT THEIR SYSTEM ACCEPTED MY VOUCHER AND A DISCOUNT CODE AND THEY HAD NO RECORD OF ME USING THE DISCOUNT VOUCHER. DREADFUL CUSTOMER SERVICE. I WILL PURSUE UNTIL THEY RETURN MY £10 VOUCHER AND POST ON AS MANY WEBSITE REVIEWS AS I CAN.
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Posted 11 years ago
Quick and easy to arrange policy liked the fact they have a 24 hour vet line .
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(Pet Insurance) - Posted 11 years ago
Still wiat for my voucher because im signedet insurance since April and still didn't hawe my voucher... wait for they call back
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(Pet Insurance) - Posted 11 years ago
I bought a Fitbit flex which was on offer for £58.99, they charged me £79.19 and when I queried this they tried to claim that I had bought it when the price was £79.19 and that the price only changed the day after I bought it which is a total LIE. I checked on the website and also the computer system whilst getting the catalogue numbers and both said £58.99. When I called customer service It was never mentioned to me that the price was £79.19 either and she told me just to go into the shop. (I called customer service as I had left the receipt in store) DO NOT TRUST ARGOS AT ALL & WILL NEVER SHOP WITH THEM AGAIN.
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Posted 11 years ago
I will never buy again from Argos. Couple of times I tried to purchase something that was already used by someone else. It looks like when a person returns a faulty product, Argos will try to sell it again. Not a problem Argos, there are other companies providing better service. In shot: Avoid Argos a much as you can.
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Posted 11 years ago
This company is a joke. They sickened me so much messing with the delivery date I asked for my money back, luckily the coop matched there price and I ordered my dish washer at two in the afternoon and it was delivered by 08.00 the next day
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Posted 11 years ago
Ordered beds from argos in the Christmas sales which was over 6 weeks, finally delivery day came and no beds... Called customer services who didn't really know what was going on, on one hand they were telling me the beds were just out of stock and on the other they were saying the beds were discontinued. Having finally spoke to a manger it was confirmed the beds were discontinued. The manager I spoke to came across really understanding and sympathetic, he asked me to select alternative bed which I thought was a fair compromise knowable, what I didn't know was he was expecting me to pay the difference in the price which was £210 more then what I originally paid, I couldn't believe this. When I challenged him, he said " have your money back" another shock, obviously my custom means nothing to Argos! I wasn't going to take this lying down so I have emailed their head office it's been 3 days and I haven't even had notification that they have received my compliant... And they still have my money....
Helpful Report
Posted 11 years ago
Ordered beds from argos in the Christmas sales which was over 6 weeks, finally delivery day came and no beds... Called customer services who didn't really know what was going on, on one hand they were telling me the beds were just out of stock and on the other they were saying the beds were discontinued. Having finally spoke to a manger it was confirmed the beds were discontinued. The manager I spoke to came across really understanding and sympathetic, he asked me to select alternative bed which I thought was a fair compromise knowable, what I didn't know was he was expecting me to pay the difference in the price which was £210 more then what I originally paid, I couldn't believe this. When I challenged him, he said " have your money back" another shock, obviously my custom means nothing to Argos! I wasn't going to take this lying down so I have emailed their head office it's been 3 days and I haven't even had notification that they have received my compliant... And they still have my money....
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Posted 11 years ago
Recently queried dimensions of Delonghi Combi Microwave as suspicious of dimensions in catalogue.My local store PONTYPRIDD were brill.Brought product to measure before purchase.
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Posted 11 years ago
We got given a 2 night getaway as a gift, but due to various health problems in the family,we couldn't book earlier.My dad died end of November 2014 and we sent a cheque for £20 to extend and we have heard nothing and now. My sister has just died,so not very happy with the service
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Posted 11 years ago
Really nothing to say.
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(Pet Insurance) - Posted 11 years ago
Purchased a bush 8 inch my tablet after 4 weeks won't charge returned it to store refused to replace it unless I paid the difference in money as it was no longer in the sale offered to replace with a smaller tablet for the money is paid why wasn't it a like for like replacement ??? After all it was broke I also returned a tumble dryer last week after 6 months that also broke heating element engineer first app never turned up second appointment said the part would be ready to fit wednesday 3 days after fine not to arrive to chase them up to then be told the part would take 3 months to be delivered absolute joke machine Yey again returned to store and got a refund and again weve taken our money elsewhere I will not use and will not recommend Argos in the future for any electrical equipment quite clearly ARGOS is more than happy to take your money sell you rubbish then don't want anything to do with it ARGOS you should be named and shamed on national tv customer services appalling
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Posted 11 years ago
if I could give NO stars I would. Ordered 3 excercise bikes in total after they kept arriving broken. 5 DAYS off work waiting for deliveries collection of broken items. Almost a YEAR later they have still not fully refunded. Hubby bought our daughter laptop from argos online for christmas and TWICE they sent out the wrong laptop. Will never order EVER order from them again!! Everytime I am promised a call back regarding my refund they NEVER bother..in a YEAR!! Disgusting, disgraceful service.
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Posted 11 years ago
Phoned Argos as the rainforest jumperoo are in stock for £89.99. Two left, so then she describes it but it sounds like the discover and grow which is £79.99. That's not the rainforest one I said. She describes it as having black and white on which was wrong. So then I said that's the discover and grow one. I said how much is it? She said 89.99 when it clearly shows its not online. Its not that I can't afford another tenner but why sell it for the same price when it's not! I gave her the code for the discover and grow then she says its out of stock but it is stck under the rainforest one and is still still selling it 10 more!!
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Posted 11 years ago
Good policy at a great price.
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(Pet Insurance) - Posted 11 years ago
NEVER EVER PURCHASE GOODS FROM ARGOS FOR HOME DELIVERY. ========================================================= They use that AWFUL courier company YODEL to deliver their goods and they are about as useful as a chocolate tea pot! As we all know they blamed christmas for all the let down customers in december. I purchased my goods on friday 16.01.15 for delivery on saturday 17.01.15 waited in all day for Yodel and nothing arrived. Yodels website said my parcel would be delivered on monday 19.01.15 and after waiting in all day again nothing arrived. I would advise if anyone wants anything from Argos to go into their store or if you really need something delivered GO ELSE WHERE
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Posted 11 years ago
Had a delivery rescheduled 4 times taking over three months to get my item. Had to spend hours on hold on the phone each time.
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Posted 11 years ago
Had to chase them to get the main policy documents as they had sent out the policy as a renewal rather than new customer. Also, we didn't receive our £20 voucher and had to chase them more than once until we received it.
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(Pet Insurance) - Posted 11 years ago
Nothing wrong with Argos except that they used Yodel to deliver the product. I was informed it would be delivered on Wednesday. Then on Tuesday morning I was emailed that it would be delivered between 12.00 an 21.00 on Tuesday. The door bell rang at 14.00 and a parcel was left before I could reach the door. It wasn't mine. 15 minutes later they come back. This time they wait at the door because I had the other parcel. We exchanged parcels. The parcel was left in a totally insecure place and if they had waited the first time it would have all been well. I wish Argos would use a more customer focused delivery company for the sake of its own reputation
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Posted 11 years ago
Nothing wrong with Argos except that they used Yodel to deliver the product. I was informed it would be delivered on Wednesday. Then on Tuesday morning I was emailed that it would be delivered between 12.00 an 21.00 on Tuesday. The door bell rang at 14.00 and a parcel was left before I could reach the door. It wasn't mine. 15 minutes later they come back. This time they wait at the door because I had the other parcel. We exchanged parcels. The parcel was left in a totally insecure place and if they had waited the first time it would have all been well. I wish Argos would use a more customer focused delivery company for the sake of its own reputation
Helpful Report
Posted 11 years ago
Argos is rated 2.7 based on 4,076 reviews