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Argos Reviews

2.7 Rating 4,067 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,067 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
We got given a 2 night getaway as a gift, but due to various health problems in the family,we couldn't book earlier.My dad died end of November 2014 and we sent a cheque for £20 to extend and we have heard nothing and now. My sister has just died,so not very happy with the service
Helpful Report
Posted 10 years ago
Really nothing to say.
Helpful Report
(Pet Insurance) - Posted 10 years ago
Purchased a bush 8 inch my tablet after 4 weeks won't charge returned it to store refused to replace it unless I paid the difference in money as it was no longer in the sale offered to replace with a smaller tablet for the money is paid why wasn't it a like for like replacement ??? After all it was broke I also returned a tumble dryer last week after 6 months that also broke heating element engineer first app never turned up second appointment said the part would be ready to fit wednesday 3 days after fine not to arrive to chase them up to then be told the part would take 3 months to be delivered absolute joke machine Yey again returned to store and got a refund and again weve taken our money elsewhere I will not use and will not recommend Argos in the future for any electrical equipment quite clearly ARGOS is more than happy to take your money sell you rubbish then don't want anything to do with it ARGOS you should be named and shamed on national tv customer services appalling
Helpful Report
Posted 10 years ago
if I could give NO stars I would. Ordered 3 excercise bikes in total after they kept arriving broken. 5 DAYS off work waiting for deliveries collection of broken items. Almost a YEAR later they have still not fully refunded. Hubby bought our daughter laptop from argos online for christmas and TWICE they sent out the wrong laptop. Will never order EVER order from them again!! Everytime I am promised a call back regarding my refund they NEVER bother..in a YEAR!! Disgusting, disgraceful service.
Helpful Report
Posted 10 years ago
Phoned Argos as the rainforest jumperoo are in stock for £89.99. Two left, so then she describes it but it sounds like the discover and grow which is £79.99. That's not the rainforest one I said. She describes it as having black and white on which was wrong. So then I said that's the discover and grow one. I said how much is it? She said 89.99 when it clearly shows its not online. Its not that I can't afford another tenner but why sell it for the same price when it's not! I gave her the code for the discover and grow then she says its out of stock but it is stck under the rainforest one and is still still selling it 10 more!!
Helpful Report
Posted 10 years ago
Good policy at a great price.
Helpful Report
(Pet Insurance) - Posted 10 years ago
NEVER EVER PURCHASE GOODS FROM ARGOS FOR HOME DELIVERY. ========================================================= They use that AWFUL courier company YODEL to deliver their goods and they are about as useful as a chocolate tea pot! As we all know they blamed christmas for all the let down customers in december. I purchased my goods on friday 16.01.15 for delivery on saturday 17.01.15 waited in all day for Yodel and nothing arrived. Yodels website said my parcel would be delivered on monday 19.01.15 and after waiting in all day again nothing arrived. I would advise if anyone wants anything from Argos to go into their store or if you really need something delivered GO ELSE WHERE
Helpful Report
Posted 10 years ago
Had a delivery rescheduled 4 times taking over three months to get my item. Had to spend hours on hold on the phone each time.
Helpful Report
Posted 10 years ago
Had to chase them to get the main policy documents as they had sent out the policy as a renewal rather than new customer. Also, we didn't receive our £20 voucher and had to chase them more than once until we received it.
Helpful Report
(Pet Insurance) - Posted 10 years ago
Nothing wrong with Argos except that they used Yodel to deliver the product. I was informed it would be delivered on Wednesday. Then on Tuesday morning I was emailed that it would be delivered between 12.00 an 21.00 on Tuesday. The door bell rang at 14.00 and a parcel was left before I could reach the door. It wasn't mine. 15 minutes later they come back. This time they wait at the door because I had the other parcel. We exchanged parcels. The parcel was left in a totally insecure place and if they had waited the first time it would have all been well. I wish Argos would use a more customer focused delivery company for the sake of its own reputation
Helpful Report
Posted 10 years ago
Nothing wrong with Argos except that they used Yodel to deliver the product. I was informed it would be delivered on Wednesday. Then on Tuesday morning I was emailed that it would be delivered between 12.00 an 21.00 on Tuesday. The door bell rang at 14.00 and a parcel was left before I could reach the door. It wasn't mine. 15 minutes later they come back. This time they wait at the door because I had the other parcel. We exchanged parcels. The parcel was left in a totally insecure place and if they had waited the first time it would have all been well. I wish Argos would use a more customer focused delivery company for the sake of its own reputation
Helpful Report
Posted 10 years ago
Bought Platinum insurance for our 2 collie pups. Researched online but rang to arrange the policy ( wanted to be able to ask questions if needed - didn't want any nasty surprise's) Unfortunately 7 months later one of my girls became ill, took her to our vets who kept her in for 5 days, as her condition worsened she was referred to the small animal hospital, where she was kept in for another week. She was diagnosed with a form of meningitis, she is recovering and will be on meds for 6months. ARGOS were BRILLIANT. I rang them to say she was ill and they said they would send out a form and wished her well. I received a text to say they were dealing with my claim and later copies to say that all bills had been paid. No hassle, No stress, No quibbling about the treatment or our vets referral to a specialist or the subsequent tests and treatment. They kept us informed and paid quickly, cant ask for more than that.
Helpful Report
(Pet Insurance) - Posted 10 years ago
Bought a black bush electric oven first oven arrived damaged had to wait a week for another oven to be delivered had 2nd oven delivered 1 hob not working unable to repair had to wait another week for 3rd oven to be delivered recieved 3rd oven opened door and inner glass on the door of oven fell out smashed all over my kitchen floor waited again for it to be repaired a couple of days before Christmas unable to replace glass as door on oven now faulty so have not been able to use oven over the Christmas period and I'm still waiting for Argos repairs to contact me have been ringing and all they keep saying is will get someone to call me back terrible customer services
Helpful Report
Posted 10 years ago
have not made a claim on this policy yet so can not say if this is a good or bad company same insurance company does Tesco's insurance.
Helpful Report
(Pet Insurance) - Posted 10 years ago
Disgusted. Tried to order a Dyson DC35 last weekend as in the sale at £199.99. None in stock anywhere. This weekend the same model in the sale at £249.00 saying it was previously at £299.00! What a complete con. Shame on you Argos & I am sure goes against trading stanards to advertise something when previous price was actually not as high as stated??
Helpful Report
Posted 10 years ago
Due to a mistake with THEIR website, i missed the delivery day option i wanted for a new tv, i asked them for free delivery as it was their mistake and i would have to wait, the delivery cost was only £3.95 but it was the principal, they refused, so for the sake of £3.95 they have lost my custom and lost out on the sale of a tv and the customer services person was snarky....................bye bye argos
Helpful Report
Posted 10 years ago
I purchased a TV from argos which came damaged out of the box. 1 inch deep scratch on the screen and stuck pixels. I took the TV to the Kings Lynn New Conduit Street store. The manager looked at the TV and said this was consumer damage. THE TV IS BRAND NEW AND UNDER 2 MONTHS OLD He called me a liar which was very embarrasing infront of a store full of people.. He then called customer services and left notes to say that I will not have a replacement sent out either. I called CS again only to be told lies over the phone stating that the TV was very grubby, the scratch was 10 inches long!!!! All lies. The women on the phone was very, VERY rude, trying to catch me out on something that is not my fault. Ive asked for all recordings and notes to be sent to me via email or sent to my address. Ive sent email complaints stating court action will start and that ill contact the Ombudsman. Im with my rights under the Sales of Goods Act. I will not let this slide and will do everything in my power to get this resolved and make this issue know by others. See you in court Argos if you do not resolve my issue. I will not let this situation slide by. Argos, contact me with the email address attatched to this review.
Helpful Report
Posted 11 years ago
Awful furniture range. Cheap and nasty like many other argos products. To get your money back is like trying to get blood out of a stone! I will not be shopping at argos again. Very disappointed with the service...from terrible products to incompetent staff including store management! Complete waste of my time and money if I could give a rating of 0 I would!
Helpful Report
Posted 11 years ago
Would never shop here again. Bought a wardrobe, noticed damaged when got it home. Told had to go to another store to pick up replacement parts. These were also damaged. No apology or offer to locate parts which are not damaged. Wasted 2 afternoons and at least £20 of petrol for nothing.
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Posted 11 years ago
Beware! Stupid kid employed at argos in Havant wearing a managers name tag! After having to build and return two faulty Zinc Girls push bikes on my daughters bday there was no apology from the "manager" and not an ounce of sympathy either. Please think carefully before buying from Havant branch of argos...this bike is poor quality and customer service is appalling from a person in a position who should be setting an example to their staff!
Helpful Report
Posted 11 years ago
Argos is rated 2.7 based on 4,067 reviews