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Argos Reviews

2.7 Rating 4,093 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,093 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Live Chat
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
“Wrong item was delivered, two weeks later and I still don't have a refund or the right item, ordered a very expensive desktop computer and I'm still out the £799 I spent on it with no refund and no computer I will not be ordering from them again this whole process has been ridiculous”
Helpful Report
Posted 1 year ago
“WARNING : BEFORE YOU BUY FROM ARGOS .. DO NOT BUY FROM ARGOS .. !!! IF THE ITEM IS NOT IN STOCK THEY TAKE YOUR MONEY ANYWAY AND YOU HAVE TO WAIT 30 DAYS FOR A REFUND !!! HOW IS THAT FAIR AND LEGAL???”
Helpful Report
Posted 1 year ago
“I bought a Halloween product through Facebook. I wasn't even aware it was being sold through Argos. I never received an email confirmation of the sale or anything. The products (I bought 2), arrived late on November 6th, and were completely fake and not as advertised. My credit card company advised me to reach out to Argos (who the charge was for), as part of the dispute. Argos has been nothing but argumentative and combative. This is most certainly a "buyer beware" situation that I got suckered into. Bottom line, they sell cheap Chinese products, and then substitute them for even cheaper Chinese products to take advantage of you.”
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Posted 1 year ago
“DONT USE LEFT LIVE EXPOSED WIRES AND BROKE KITCHEN CABINET DOORS TRYING TO INSTALL WASHING MACHINE BODGE JOB ARGOS DONT CARE”
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Posted 1 year ago
“DONT USE RUINED MY KITCHEN DONT BUY WASHING MACHINES THEY BODGE THE INTEGRATED DOORS ON THEY LEFT BROKEN LIVE WIRES EXPOSED THEY USE AO.COM INSTALLERS THEY ARE COWBOYS”
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Posted 1 year ago
“Avoid getting involved with this business, assuming it is a business at all. They are all clueless dilettantes. Additionally, you receive calls from different numbers. They use different numbers to call you. I used the services of a company called "T O N E L I M I T E D." after my encounter, and they assisted me in getting my money back. Since I committed this terrible error, Since that was the least I could do, I decided to make sure that each victim received their money back.”
Helpful Report
Posted 1 year ago
“At first, everything with them proceeds without a hitch; you regularly receive returns from the deal. The system first denies your request to withdraw money and directs you to a department that works to fix the problem within a day. After that, you can withdraw up to $400 once, but bigger amounts are rejected. If you don't comply, they then start to demand payment and threaten to freeze and seize your funds. Avoid investing in such sites because you will lose everything. I lost a hundred thousand dollars. I was able to get my money back after crying to a friend who put me in touch with the M-E-R-S-E-Y-H-I-P.C-O-M company.”
Argos 5 star review on 28th October 2024
Helpful Report
Posted 2 years ago
“You say that you value your customers but...... Below is the reply that I got to a review I left after receiving a damaged item. I got in touch via the link provided (Facebook) only to be told "we don't deal with these requests here, wait for a reply". I repeated the fact that this was my reply and I was then told "I'm placing you in the queue that deal with these requests". I've been waiting for an hour and a half so far....You say that you value customers but the way that you treat them is contrary to this. Reply from Argos 2 days ago Thank you for reaching out to us Simon. We sincerely apologise for the situation you've experienced and want to assure you that we value our customers greatly. If you could please contact us using the link provided below, we would be happy to review your concern and extend a £15 voucher as a token of our appreciation. - order number - name - email address - contact number - full billing address inc postcode Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. //www.facebook. com/argos/ //twitter.com/ ArgosHelpers -Christopher Date of experience: 26 October 2024”
Argos 1 star review on 26th October 2024 Argos 1 star review on 26th October 2024
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Posted 2 years ago
“I thought I had ordered a clothes rail due to the picture and description but it turned out it was just a plastic transparent cover. Fortunately the competent staff at Kimberley Argos refunded my money straight away and then proceeded to help me find the required item but unfortunately not in stock anywhere.”
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Posted 2 years ago
“The whole process from searching to ordering and receiving prompt deliveries of multiple items has been seamless. Communication first rate too!”
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Posted 2 years ago
“Recently, I was a victim of a scam from a company, and I felt super hopeless about getting my money returned. I tried to find solutions everywhere until I stumbled upon A M D A R K L I M I T E D * C0M. Their awesome support really stood out and helped me get my money back.”
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Posted 2 years ago
“i was unable to make a payment on the argos site and the app well that was a total waste without having to renew the app every time i wanted to get in to it”
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Posted 2 years ago
“Terrible service from this company.i am disabled n had to travel back to store in sellyoak awful rude manager Eliza I ended up leaving without item I ordered n told refund wud b in my account several days later.customer service number useless been outsourced rude unhelpful don't have a clue.wat has happened to this company? Thanks to family help I was able to purchase from Curries for nx day delivery.i will never ever use Argos again n wud advise anyone else to not go near them.never had such a bad experience n such rudeness n don't care less attitude now wudnt touch with a barge pole! Rubbish company.Avoid!!”
Helpful Report
Posted 2 years ago
“I recently purchased a children's slide from Argos for £50, paying a total of £53.95 with delivery. Not only was the product never delivered, but after contacting customer care, I was told there was a "logistics issue" and instructed to re-order. They promised my original order would be canceled, and I'd get a refund. A few days later, I only received £50 back, meaning the delivery charge wasn't refunded. After following up with customer care again, they finally refunded the remaining amount. However, I then noticed that the same product was now being listed for £90! When I contacted them, I was told the product was out of stock at the time of my order, but somehow they let me purchase it anyway! As a big retailer, it's completely unprofessional for them to list items they don’t have in stock and then refuse to honor the original price, especially when the error was on their side. They refused to match the £50 price I initially paid and simply said the promotion had ended. Horrible experience from start to finish, and I won't be shopping with Argos again. Avoid at all costs!”
Helpful Report
Posted 2 years ago
“Contacted customer services but could not resolve my enquiry so I contacted the CEO Simon Roberts via email, he passed it onto one of his team who was from the start was very condescending and would not try to sort the situation out. No doubt if Mr Roberts passed it on to be dealt with on his behalf he must have seen the interaction between my self and this person and okayed his response. So if this is allowed by those at the top then this is extremely worrying.”
Helpful Report
Posted 2 years ago
“Contacted customer services but could not resolve my enquiry so I contacted the CEO Simon Roberts via email, he passed it onto one of his team who was from the start was very condescending and would not try to sort the situation out. No doubt if Mr Roberts passed it on to be dealt with on his behalf he must have seen the interaction between my self and this person and okayed his response. So if this is allowed by those at the top then this is extremely worrying.”
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Posted 2 years ago
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Posted 2 years ago
“Quick delivery”
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Posted 2 years ago
“I have invested more than $128,500, and this unscrupulous company has obstructed my access to my funds for the past two months. Fortunately, a friend referred me to (A/C/T/I/N/V/S/T/L/T/D./C/O/M), and their team effectively helped me recover my money.”
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Posted 2 years ago
“Would give 0 if I could. Orderd a TV unit, tried to change delivery date and got mugged off. Once Argos hand over your consignment to the delivery company they then have no responsibility, couldn't even tell me which company is handling my parcel. Would not order large items from Argos again.”
Helpful Report
Posted 2 years ago
Argos is rated 2.7 based on 4,093 reviews