Login
Start Free Trial Are you a business? Click Here

Argos Reviews

2.7 Rating 4,084 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,084 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Read Argos Reviews
Visit Website

Email:

info@argos.co.uk

Write Your review

Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
One I dont know how you manage to do same day delivery and 2 I dont trust many companies but I do trust argos and will be using them probably every payday :) i think u can tell happy with purchase 55inch 4k tv thank you argos your the best # your number one customer
Helpful Report
Posted 6 years ago
Never try to return things ever, all you get is a condescending manager in their mid 20s reading from a hymn sheet and saying you cant return any product over minor things. Wont be back, voting with my feet with pleasure had situations like this too many times. No wonder the high street is dying when you have firms like this compared to Amazon etc.
Helpful Report
Posted 6 years ago
I HAVE USED ARGOS MANY TIMES , THE LAST TIME WAS JUST BEFORE CHRISTMAS . I HAVE NEVER HAD A PROBLEM WITH THE DELIVERY OF ANYTHING TO A LOCAL PICK UP POINT AND ALL STAFF ARE HELPFULL IN STORE OR AT THE PICK UP STORES . I HAVE ONLY HAD ONE ITEM FAULTY AN THIS WAS DEALT WITH WITH NO QUIBBLE AND MY MONEY WAS RETURNED
Helpful Report
Posted 6 years ago
Fantastic service from Argos in Norwich. I made a mistake entering the delivery address and the driver and phone operator bent over backwards to contact me and find out where I was so they could deliver. Outstanding customer service.
Helpful Report
Posted 6 years ago
This is very unexceptional, u made mistake, u overcharge to your customer, don't want to refund, forced them to buy your item issuing Argos card........ 'm very good customer of Argos and always bought items through online. always superb but one incident that makes my attention to write in your wall that i was very disappointed with your staff called Chrissy (what she told me) @Plymouth Transit Way Argos. My reservation no is 992065 and was there to collect my item which was 50% off when i purchase and she charged me full ie 70 pound and when i asked,she replied that i ve to tell her before...my question is.... do your system knows or not when i showed my reservation no? If she knows then why she charged me full price? after i talk with her, she check in her computer with help of colleges and i guess she knows the price is 35 instead of 70 pound then she came and told me that she is going to issue a card n took all my detail (later i found it was for Argos card) and told me she is going to add that rest of money which she had charged me more, which i can't exchange to cash and i must have to purchase item from Argos. This is very unexceptional, u made mistake, u overcharge to your customer, don't want to refund, forced them to buy your item issuing Argos card.... really disappointed... Regards: Mr. Ghale
Helpful Report
Posted 6 years ago
Didn’t deliver when said Disgusting
Helpful Report
Posted 6 years ago
Dont buy a laptop unless you are sure it has all the features you require,as they won't take it back and you cant get a refund if you have set it up,unless it's a manufacturers fault. Took mine back,was given a short,sharp,generic response from the staff
Helpful Report
Posted 6 years ago
Tried to register a complaint online after sending an email to a manager with email (name) @argos.co.uk which has been ignored for over a week (not even acknowledged). Used the online chat and messenger features I was left waiting for 30 minutes got passed from pillar to post to eventually to be told that I couldn't complain this way and had to call a premium rate number or write a letter! Blatantly Argos dont want to acknowledge listen to or deal with complaints!
Helpful Report
Posted 6 years ago
Easy purchase and a good price
Helpful Report
Posted 6 years ago
BUSINESS BUYERS BEWARE Aside from the poor in-store experience, the waiting around, the poor state of repair, Argos REFUSE to provide VAT receipts. This is illegal. They will remove any company details from order confirmations. They have no email address for complaints or customer service. If you want to complain, you do it by letter and they may or may not respond to you. That tells you everything about their customer service. I will never, ever, for business or personal, shop at any Argos store again. Ever.
Helpful Report
Posted 6 years ago
Very good prices and click&collect options works flawlessly.
Helpful Report
Posted 6 years ago
I recently bought a full length standing mirror from Argos where I had to do a nearly 60 miles round to trip to collect. This was because the local stores where out of stock of the item. When I tried to assemble the mirror I noticed the holes for the dowels were drilled too large therefore was unable to complete the task. The design of the mirror and workmanship was very poor. I had to re-pack the mirror and I returned it to our local store 5 miles away. I received my money back but that was it. I wrote to Argos asking if I could write a review about the mirror but was told this was only by invitation. Very poor policy and I will not shop with them again.
Helpful Report
Posted 6 years ago
Lack of customer service. Been on the phone multiple times trying to resolve an issue. One of the worst company’s to go to for a refund! The daft thing is, their item was faulty so I’m well within my rights. Horrible experience. 30 plus days and issue still not resolved. Horrible experience.
Helpful Report
Posted 6 years ago
Buyer beware. Even after purchasing via the Argos website (ie the purchase was covered by Distance Selling Rules) they initially refused to refund a non-faulty TV, even though I'd never had the opportunity to see the TV before buying. I'd repackaged the TV well (the store assistant even said so to the manager). The manager said I could keep the TV at home for up to a month unopened, however as soon as the box was opened, there was no option to refund or returns for no fault items. I've rated Argos two rather than one, as, after much discussion, I was finally given a refund. Take my advice and buy from Amazon (who allow most returns when the box has been opened) – I just have...
Helpful Report
Posted 6 years ago
Promised a delivery date had to wait 2 more weeks don't promise what you can not deliver never a gain will I get delliverys from argos not in shop buy else wherepaul
Helpful Report
Posted 6 years ago
They put you on hold and after a minute they hang up and it happened 6 times : O How rude!!!
Helpful Report
Posted 6 years ago
Bunch of liars on the phone. Saying they arranged collection which they never did!!!
Helpful Report
Posted 6 years ago
For 4 months I was trying to arrange collection of faulty washing machine. When the date was arranged no one turned up without notification. Two days off for no reason. Date rescheduled for a week later but probably no one will turn up again.
Helpful Report
Posted 6 years ago
My daughter ordered a phone for home delivery. The courier delivered it at 19.35 friday 10th Jan. I signed for the item as it was fully sealed only for my daughter on opening it found the phone was missing ( all other accessories still boxed) Run to see it I could catch the driver but he'd gone. Phoned Argos immediately to be told an investigation had to be held at the store it was sent out from. NO COMMUNICATION during this time. I have taken legal advice,been to CAB and also reported to consumer advice who in turn will report to trading standards.. Today I phoned Argos ( again) to be told no further action with be taken and the investigation is closed leaving myself and my daughter financially out of pocket for a large amount.. Have sent a letter to head office this afternoon as this matter is not getting dropped. Never with I use Argos for home delivery again.. customer service was a disgrace bar may 2 people
Helpful Report
Posted 6 years ago
Shocking service from purchasing to ringing customer services. Staff need to learn to smile they all look motivated in their work just hang around gossiping laughing and joking.
Helpful Report
Posted 6 years ago
Argos is rated 2.7 based on 4,084 reviews