Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,669 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,669 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love that can get in mail. Two issues. Limit of 100 items per month. We have 3 people in same household using. We each usually use one daily however issue number 2- every month there are 5-6 units that either don't work upon opening or last for a very short time. It' takes a couple weeks to get the orders once placed, so often run out before get next delivery. Have brought the broken units to the attention of the company and are told we have to contact manufacturer directly but no instructions on how to do that are given and we are out the money. Usually at least 30.00 monthly.”

Helpful Report

Posted 3 weeks ago

Hello, thanks for taking the time to leave us a review. Please note that the 100 limit per month applies to each customer, so if you have multiple users in your household, they can all sign up and create accounts. This way, the limit is 100 items per person a month, allowing your household users to purchase the quantity they need individually. Regarding the problematic units, NJOY handles all product quality issues and faults directly. Upon checking your correspondence with our team, we can see that they provided these contact details. Please contact their customer service team by emailing hello@njoy.com or by phone at 1-833-ASK-NJOY. If you require any further information, please don't hesitate to reach out to us via the Help Desk. Best Regards - ET Team

Posted 3 weeks ago

“Great Company. Great Products. Super quick delivery. Makes ordering so easy and reliable. Thank you”

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Posted 3 weeks ago

“Super great. Loved the idea of getting my vape delivered right to my door. Went to place 2nd order and price jumped like crazy. Ill buy in town. I can use my reward coupons.”

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Posted 3 weeks ago

“I always purchase from Electric Tobacco. Excellent packaging and delivery.”

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Posted 3 weeks ago

“These leap pods are all my husband wants, and after we get the box i have to reorder again! AND the delivery and driver are fantastic!! He is so good and fast with our order!!”

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Posted 3 weeks ago

“Since I have been unable to purchase these refills at a store any longer, I am thankful you guys offer it online. The delivery time just keeps getting faster! Thank you for the great service!”

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Posted 3 weeks ago

“The pods failed quicker than the ones from the corner store.”

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Posted 3 weeks ago

Hi Anthony, thanks for taking the time to leave us a review. We're sorry to hear you had problems with your Vuse Alto Pods. Vuse handles all product quality issues and faults directly. Please contact VUSE at 1-877-614-8873. They will be able to provide further assistance. Best Regards - ET Team

Posted 3 weeks ago

“Shipping times have got much better Thank you. I like the Electric Tobbaconist .”

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Posted 3 weeks ago

“No stars if I could! Every pod was unusable 🤬 Was told that there was nothing I could do about it 🖕”

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Posted 3 weeks ago

Hi Glen, thanks for taking the time to leave us a review. We're sorry to hear you're having trouble with your Blu Pods. We've checked our system, and unfortunately, you haven't contacted us regarding this issue. Please reach out to us at your earliest convenience by submitting a ticket via our Help Desk. One of our team members will be able to provide further assistance. Best Regards - ET Team

Posted 3 weeks ago

“Great product and pricing, my only issue is not being able to track the shipment.”

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Posted 3 weeks ago

Hi Linda, thanks for taking the time to leave us a review. We're pleased to hear you were happy with your product. I can confirm you should receive your tracking information via email from WANHUB a few days after the order has been shipped. If you do not appear to have received this email, please check your spam folder in case it's been delivered there. Alternatively, you can view your tracking number from your account under orders once it is dispatched. Please note that due to the PACT Act, we are no longer able to send via USPS, FedEx, UPS, or DHL; we now rely on private carriers that make compliant deliveries. As the parcel passes through a network, your tracking information will not provide consistent updates until it reaches the final-mile carrier (for local delivery). I hope this helps. Best Regards - ET Team

Posted 3 weeks ago

“Reliable source of vaping supplies”

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Posted 3 weeks ago

“Enjoy delis are great. The price is great delivery has gotten so much better.”

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Posted 3 weeks ago

“Electronic Tobacconist has premier. Any communication to them is quickly answered and resolved to customer satisfaction. Im very impressed by their business practices. Thanks guys!!”

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Posted 4 weeks ago

“Good fair Retailer”

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Posted 1 month ago

“Quick and convenient!”

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Posted 1 month ago

“Please send packages via USP. The method that you send cannot be tracked..It is very unreliable. Thank you.”

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Posted 1 month ago

Hi Judith, thanks for taking the time to leave us a review. Due to the PACT Act, we are no longer able to ship through USPS, FedEx, UPS, or DHL. As a result, we now work with private carriers who ensure compliance with these regulations. As the parcel is passed through a network, your tracking information will not provide consistent updates until it reaches the final-mile carrier (for local delivery). We appreciate your understanding. Best Regards - ET Team

Posted 1 month ago

“The Blu GoldLeaf pods are great. So happy that delivery times are so much faster. Thank you”

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Posted 1 month ago

“They ship very quickly and the delivery is timely.”

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Posted 1 month ago

“Great customer service!”

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Posted 1 month ago

“Phil is the only vape I have ever used. It’s perfect”

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Posted 1 month ago

Electric Tobacconist USA is rated 4.8 based on 35,669 reviews