Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 4845 Pearl East Cir Ste 118, PMB568110, boulder, Colorado
Rating: 4.83

4.8 Rating 35,835 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,835 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

Visit Website

Email:

www.electrictobacconist.support

Write Your review

Tell us how Electric Tobacconist USA made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products and prompt delivery.”

Helpful Report

Posted 2 weeks ago

“Always dependable with quick shipping. I have ordered from ET many times and will do so many more times.”

Helpful Report

Posted 2 weeks ago

“Right on time. 👍👍”

Helpful Report

Posted 2 weeks ago

“I'm happy I sure had to wait a long time for them to come back in stock, but I was very pleased that you let me know and not just once but about 10 reminders and I just really appreciated it. I was afraid I was gonna go back to real real smoking, but I held on as long as I could and I'm glad I was patient. Thanks again. I keep buying more because I never wanna go through that long four months again thanks ELECTRIC tobacconist I wish I could say that word correctly but thanks again. The only thing is is every time you offer me a coupon you're always out of stock so then when you are in stock, the coupon is always expired. That's the only bummer every time.”

Helpful Report

Posted 2 weeks ago

“Thank you I had fast service and they arrived fast thanks”

Helpful Report

Posted 3 weeks ago

“Was great until the blu gold leaf pods were discontinued.”

Helpful Report

Posted 3 weeks ago

Hello, thanks for taking the time to leave us a review. It appears you have accidentally left a product review as a company review. However, we're sorry to confirm that blu has decided to discontinue Gold Leaf pods, and the blu range. If you are looking for an alternative, please get in touch with our team via the Help Desk, and we can provide further assistance. Best Regards - ET Team

Posted 3 weeks ago

“I really enjoy Blu gold leaf but now you are disconnecting them, is this true”

Helpful Report

Posted 3 weeks ago

“Great delivery and availability.”

Helpful Report

Posted 1 month ago

“Delivery takes way too long without any tracking”

Helpful Report

Posted 1 month ago

Hi Brenda, thanks for taking the time to leave us a review. We're sorry your delivery took longer to arrive than expected. Our orders usually arrive within 10 working days; however, in some cases, it can take longer. Due to the PACT Act, we can no longer ship via USPS, FedEx, UPS, or DHL. As a result, we now work with private carriers who ensure compliance with these regulations. I can confirm the tracking link is sent via email within a few days of dispatch and is also viewable from your account under orders. We're pleased to see your order has now arrived. We thank you for your patience and understanding. Best Regards - ET Team

Posted 4 weeks ago

“I really appreciate the great delivery of the items I purchase, speedy & with courtesy.”

Helpful Report

Posted 1 month ago

“After using many vape devices over the years this one is by far mny favorite. I will continue to use this brand for a long while.”

Helpful Report

Posted 1 month ago

“Fast shipping.”

Helpful Report

Posted 1 month ago

“Reliable way to obtain the product.”

Helpful Report

Posted 1 month ago

“Delivery is ery quick now. Thank you”

Helpful Report

Posted 1 month ago

“Always receive orders timey. Packaged very neat and organized. No complaints. Great service!”

Helpful Report

Posted 1 month ago

“Like the device just wish there was away to expedite shipping some times I get it in 6 days and other times it takes longer”

Helpful Report

Posted 1 month ago

“My last order included 6 Vuse devices, 2 black, 2 orange and 2 blue. I just received one of the black ones. I am not pleased that becuase you cannot sell Blu items to California, I had to order a whole new system, Vuse. It is more expensive.”

Helpful Report

Posted 1 month ago

Hi Lynn, thanks for taking the time to leave us a review. We're sorry to hear that there appeared to be a missing Vuse Alto device from your last order. Please reach out to our team via the Help Desk, and we'll be able to provide further assistance. Best Regards - ET Team

Posted 1 month ago

“You guys are great. I just don't understand that because I live in New Jersey that I cannot get the qty discount. I order many other items from different stores and always get a discount.”

Helpful Report

Posted 1 month ago

Hi Estelle, thanks for your review! Unfortunately, it's not possible to offer multi-buy discounts. The state of New Jersey prohibits the use of any discounts/coupons, price reduction promotions, or price rebates for vapor products. We apologize for any disappointment caused, and we thank you for your understanding. Kind Regards - ET Team

Posted 1 month ago

“Electric's website is so easy to use and great discounts, works out great for us as we both smoke the same thing”

Helpful Report

Posted 1 month ago

“You are the BEST!!! EVERYTIME I ORDER FROM YOU IT COMES EXACTLY WHEN I NEED IT!!!! YOU ARE THE BEST AND THANK YOU AGAIN!!!!”

Helpful Report

Posted 1 month ago

Electric Tobacconist USA is rated 4.8 based on 35,835 reviews