Name: Electric Tobacconist USA
Rating: 4.89

Merchant Metrics


Shipping & Delivery
delivery methods	Postal Service
average delivery time	Next Day
on-time delivery	98%
accurate and undamaged orders	98%
Customer Service
communication channels	Email, Live Chat, Telephone
queries resolved in	Under an hour
customer service	4.76 out of 5
Returns & Refunds
refunds process	Difficult
returns process	Easy

About Electric Tobacconist USA:

Online vape store.

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Email:

hello@electrictobacconist.com

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“Fast delivery and great communication”

Helpful Report

Posted 1 day ago

“Professional and on top of things. I mistyped my address and immediately got an email so I could put in the correct one and not have to cancel the order.”

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Posted 1 day ago

“The only online vape shop I use. Fast +free shipping over $20, great prices, great selection, great all around.”

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Posted 1 day ago

“Very good selection of products and quick delivery. Free delivery is awesome too!”

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Posted 1 day ago

“Wow!!!! Thanks ET USA! I ordered on Saturday and received my complete and correct order on Monday. Your website has a good selection at a great price. Free shipping on orders over $20. Your fast and efficient. I'll be back.”

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Posted 1 day ago

“Easy to use website and quick delivery. Will gladly continue ordering again and again.”

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Posted 1 day ago

“Service and delivery is super quick and website displays many choices to appeal to any taste!”

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Posted 1 day ago

“Placed order and I shipping was super fast. Very satisfied.”

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Posted 1 day ago

“Even without priority delivery the products arrive quickly and in good shape.”

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Posted 1 day ago

“Best online all around vape shop service I’ve found yet!! Prices are awesome and shipping on products is super fast, would highly recommend to anyone!”

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Posted 1 day ago

“Three orders so far and I love it! Fast shipping and excellent customer service.”

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Posted 1 day ago

“Cheap, quick, and reliable.”

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Posted 2 days ago

“Order was delivered early on the day it said it would be, everything was packaged well with no damage to the items. Products work very well. Prices are reasonable, easily achievable free shipping minimum, overall 10/10 experience. I would pump the breaks on having so much information on the front page as it can be a bit overwhelming but overall the layout and orientation of everything is nice. Great stuff.”

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Posted 2 days ago

“Fast delivery! Happy customer!😁”

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Posted 2 days ago

“My experience with Electric Tobacconist has been awesome. Plenty of product options, fast delivery and great customer service. This is my go to vape shop. Highly recommend!”