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Electric Tobacconist USA Reviews

4.8 Rating 35,761 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,761 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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I received my items all in one piece, it took about 2 weeks. thank you
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Posted 6 years ago
I am extremely pleased with my products and the company service i will be a frequent customer
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Posted 6 years ago
I really like Electric Tobacconist USA! I Always recommend them to people! Fast shipping! Love their website I can narrow down my searches very easily. Service has been great! I highly recommend! Grateful to have them around!
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Posted 6 years ago
I have tried to order from you the past two days, Both days it says I am in a queue and it starts to count down. Every time it gets to 1 minute or less it starts over at 20 minutes or more. Tonight it did this 4 times The day before I did not count but I started early afternoon until evening. I guess I will go somewhere else.
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Posted 6 years ago
Hi Frank, We are sorry to hear you have encountered issues with the queue system. These issues have since been corrected and you should have no issues getting on the website. ET Customer Care
Posted 5 years ago
Everything was great, service was perfect
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Posted 6 years ago
My order took 10 days to get here, but given the situation with the pandemic, I'm just thankful that it got to me at all. They are working hard to fill orders and keep their employees safe at the same time. Hats off to them! Keep up the great job!!
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Posted 6 years ago
I love ordering from here! My products always come as they should amd always on time. I'm able to track every movement of the shipment and they are just on top of it :)
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Posted 6 years ago
Had the products I wanted in stock and shipped out very quickly. Even during these uncertain times ! Will order again without question ! GREAT COMPANY
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Posted 6 years ago
The electric tobacconist team provided great customer service. Company has reasonable prices and communicate from the time of order through delivery. Will continue to be a loyal customer
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Posted 6 years ago
This shop is good, it’s always got the items I need. My coils are hard to find and I’m glad that they are usually available on this site. I’m having shipping issues at the moment, it’s been over 15 days since I ordered and still no item. Hope it’s just because of the issues the world is facing right now, and not that it’s lost.
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Posted 6 years ago
Prices were good and customer service was good but shipping took way too long. I placed my order on 4/1 and didn't recieve my delivery until yesterday. (4/14) I got an email saying that it "shipped" the same day i placed my order, so I'm not sure what the deal was, but I won't be ordering again.
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Posted 6 years ago
I love Electronic Tobacconist USA!!!! Only place that carry’s the brand and flavor I love. Will only order from here. I will be a lifetime customer. Delivery is always super fast as well and I appreciate if there is some sort of hold up they email and let me know. Highly recommend ❤️
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Posted 6 years ago
Very good product will order again
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Posted 6 years ago
I like the service these guys provide. They almost always have in stock what I need. But when they don't they have an option to notify you when the certain product does become available. I took advantage of this and it all worked out. Got what I needed in time.
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Posted 6 years ago
Very easy and fast to order
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Posted 6 years ago
I know that it must be insane with the amount of orders going through right now. Order still came through quickly and the juice is amazing.
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Posted 6 years ago
hard to find product arrived when expected, so far good quality, overall excellent service.
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Posted 6 years ago
Great broad range of products. Order delivered quickly as expected. Courtesy notification of delivery is perfect. Packaging is strong. I am so glad you are here to provide cigarette alternatives.
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Posted 6 years ago
Perfect. Thanks for being open during this crisis.
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Posted 6 years ago
Great for this time of not being allowed to leave the house! So helpful and exactly what we wanted.😁
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Posted 6 years ago
Electric Tobacconist USA is rated 4.8 based on 35,761 reviews