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Electric Tobacconist USA Reviews

4.8 Rating 35,761 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,761 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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I have had only good experiences with Electronic Tobacconist. The service is great, the website is easy to navigate and neat and prices are competitive. Shipping has always been super fast with the exception of the last shipment taking over a week but that is understandable due to the pandemic and high demand. I highly recommend ET and will continue to shop with them.
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Posted 6 years ago
With Covid 19 ...all the vapes stores were closed and tried your product easy to purchase and came quickly right to mu door thank tou
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Posted 6 years ago
I have been a customer for years. Good choices, good prices, fast service. If a order is messed up, they fix it.
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Posted 6 years ago
timely delivery even in these crazy tines, thank you!
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Posted 6 years ago
Awesome prices! The site is also laid out reasonably and intuitively. I'm happy. Don't have that many friends that vape, but I've recommended you all to those I do.
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Posted 6 years ago
IMO this company is trash. Ordered from them 3x, paid for priory shipping 3x and each time the items came later and later. Then when you message customer service you get a generic response back with no help. Terrible company
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Posted 6 years ago
Hi Sal, we are very sorry that you have continued to have less than satisfactory experiences with us. We can confirm that all messages received by our customer service team are answered by a real person in real-time.
Posted 5 years ago
Great selection of products,and even though we are in the middle of social distrancing...my order arrived in a week and I was kept up to date on its progress.Very pleased and would recommend your service to everyone.Thank-You
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Posted 6 years ago
I got my order in a decent timeframe with everything that’s happening with covid-19. Thank you so much!
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Posted 6 years ago
The prices were even better than expected, purchase was super easy and delivery was quick! Definitely ordering more soon! It’s also awesome to know you’ve found a legitimate place to purchase products from!
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Posted 6 years ago
I love to ease of ordering products and getting to see all of the different types. Even in these difficult days, my orders are prompt and correct.
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Posted 6 years ago
Great products for a great price & fast shipping!
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Posted 6 years ago
Electric Tobacconist is my go to whenever I order. Always speedy with deliveries and awesome customer service. Had an issue with a device that broke a couple months after I purchased and the manufacturer of the device wanted me to pay $15+ just to ship it back, I told E-tobacconist and they sent me a return label and gave me store credit! Will always be a returning customer Thank you!
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Posted 6 years ago
Even during Covid 19 and quarantine, you guys delivered quality products at a speedy pace. Your deals are great! And I will definitely continue to order from you! Thanks for being there for us during this difficult time!
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Posted 6 years ago
They have my favorite juice at the best price! That's why I keep coming back!
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Posted 6 years ago
Love this place but it’s barely functioning for now due to covid 19.
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Posted 6 years ago
I have used ET for several years now along with a few other online stores. Electric Tobacconist is by far the leader in availability of advertised products, quickest delivery 'from store to door' and fair pricing all around!
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Posted 6 years ago
I believe your company is very concerned about customer service. They helped me out ASAP when I put my wrong address. They immediately took care of my problem and got my package to me asap. Alicia
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Posted 6 years ago
This was my 2nd order, but my first during the Coronavirus lockdown. ET had my order to USPS on the day I ordered! Product selection and shipping speed are impacted, but I did sign up to get an email when my product was in stock and jumped right on it!
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Posted 6 years ago
Very good product and crevice
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Posted 6 years ago
The price for my Boulder vape device couldn't have been a better bang for my buck. The shipping was a little delayed due to the COVID-19 insanity going on in the world, but Electric Tobbaconist kept me in the loop about what the delays entailed and when I could expect my product to come.
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Posted 6 years ago
Electric Tobacconist USA is rated 4.8 based on 35,761 reviews