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Electric Tobacconist USA Reviews

4.8 Rating 35,761 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,761 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Great products for cheap prices and fast shipping.
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Posted 6 years ago
Good prices but I don't like waiting in a queue to get on the website. Other than that if you have a little bit of patience it's a great website.
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Posted 6 years ago
Love the variety of products. Easy steps to order. Would absolutely recommend to family and friends
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Posted 6 years ago
I’m sure when things calm down you will be back to normal.
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Posted 6 years ago
Very hard to find products that aren't out of stock! Great company as far as quality and delivery if they're available on the site
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Posted 6 years ago
Considering I ordered during a pandemic the delivery time was acceptable! Even though it took longer than normal I was kept informed and I appreciated that. I definitely will be ordering from Electric Tobacconist USA in the future
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Posted 6 years ago
They got my order right, and they have great prices! Totally happy customer :)
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Posted 6 years ago
Love the website! Very easy and accurate.
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Posted 6 years ago
Every time I order order off of this website I get my products fast and never had any problems with orders getting mixed or not getting what I ordered. The customer service is great and they have just about anything you’d need. From mods, to pod mods, juice. Everything. and at a great price at that. This is the only website I get my vape products from and it’s gonna stay like that! Note: (last order took more then 7 days to arrive but understandable because of this Coronavirus bogus going on)
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Posted 6 years ago
I normally have good experiences with Electric Tobacconist, but this time was not one of them. I am giving this a 3 star because I am sympathetic to what is going on this country, but, they should've told customers that their products wouldn't ship for a week BEFORE the purchase, rather than after. I make my living on pick and pack and fulfillment, and even during the CV pandemic, we have not delayed more than 1 day, and that was only because the box components were delayed from the manufacturer. Electric Tabacconist should've offered customers a discount on future orders or something similar for how delayed there were, particularly because they didn't say anything until after the purchases were made, which is a terrible way to do business.
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Posted 6 years ago
This company takes care of their customers. If they are out they will let you know when it arrives.
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Posted 6 years ago
Excellent products and quick delivery.
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Posted 6 years ago
ET is my favorite vape shop. an amazing collection of devices and flavors. if there's a problem, they are on it like blue bonnet. a worry free experience. i love you ET!!
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Posted 6 years ago
They have lots of products and the website is easy to use
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Posted 6 years ago
I like the bolder better then others I use the web site is easy to use received my order in a timely manner very pleased
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Posted 6 years ago
offers a great and large variety of products. prices are very good and competitive. im always happy with the products I receive
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Posted 6 years ago
Always happy with your company
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Posted 6 years ago
Shipping took forever would probably not order from here again
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Posted 6 years ago
We're very sorry you experienced our recent delay. We were unable to maintain our normal same-day shipping due to the impacts of Covid-19. We very much understand your frustration. We're happy to see your package arrived, and we do hope you'll give us another chance at showing you the service excellence we strive for. Thank you again for being a customer. ET Customer Care
Posted 5 years ago
The product is great and priced very well!!!
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Posted 6 years ago
Regardless of what’s happening now I still received my order in a timely manner. I appreciate that Electric Tobacconist USA carries my favorite product because very few websites do.
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Posted 6 years ago
Electric Tobacconist USA is rated 4.8 based on 35,761 reviews