Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,666 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,666 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Electronic Tobacconist is a very helpful website. They offer many varieties of E-cogarette brands and flavors. They permit bulk purchasing, which is very customer friendly. They also have excellent customer support. Friendly, rapid response and professional practices.”

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Posted 1 month ago

“I with you could up load our ID, it's very hard to order online”

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Posted 1 month ago

“Pretty fast shipping, all items ordered arrived, well packed. Thanks!”

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Posted 1 month ago

“Well done as always. Great customer service!”

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Posted 1 month ago

“Great service , very good product.”

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Posted 1 month ago

“As always, excellent service. The shrinkflation seems to a little less than before so I am also happy about that. This company is awesome”

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Posted 1 month ago

“Very professional and fast to deliver.”

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Posted 1 month ago

“ET is a great vendor and since NJOY received a cease and desist order from the court, I’ve easily switched over to Juul. Best tobacco flavor there is and the service of ET (and prices) are great! I’d highly recommend anyone looking for any E-cig head straight to ET! You won’t be sorry!”

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Posted 1 month ago

“Easy to order arrived on time.”

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Posted 1 month ago

“I have been dealing with Electric Tobacconist for years now. Although they do not have stock on my favorite vape juice they went totally out of their way to help me with another product. Also I was send some disposables that did not work and they went above and beyond to complete my order. I highly recommend this company!!!”

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Posted 1 month ago

“The shipping this time was extremely faster than in thr past. I do feel.shipping prices are a tad but higher than normal but being I am a quadriplegic the convience of getting my tvapes shipped is worth the extra coast.”

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Posted 1 month ago

“Shipment was missing one pack. Box of 10 only contained 9.”

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Posted 1 month ago

Hi Geoffrey, thanks for taking the time to leave us a review. We're sorry to hear that a pack appears to be missing from your order. I've checked our system, and unfortunately, we haven't received any communication from you regarding this issue. Please reach out to our team through the Help Desk on our website, and we'll be happy to provide further assistance. Best Regards - ET Team

Posted 1 month ago

“I am most appreciative that my order arrived so quickly. It makes me wonder why it usually takes much longer. Thanks for the speediness this time around.”

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Posted 2 months ago

“I should have been your told that PA Vabor tax will add to the cost of my order. Your price is the same as I am paying in Pennsylvania!”

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Posted 2 months ago

“To start off, I have emailed and received no response, so I am annoyed by that. It took what felt like forever for this shipment to arrive. Also, if no adult signature is required then why am I having to sign for these shipments?”

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Posted 2 months ago

Hi Cherie, thanks for taking the time to leave us a review. We're sorry to hear you didn't appear to receive our response. I can confirm our team responded to your help desk ticket within a few minutes of it being submitted. It's possible it was delivered to your Spam folder. Please check here in case it was directed there. I can confirm an adult signature is required upon delivery for all orders, as noted on our shipping page. If you have any further queries, please don't hesitate to reach out. Best Regards - ET Team

Posted 2 months ago

“The Magic Mist cartriges are excellent, with good shipping! The last 5 of. 6 USB chargers either overcharged and heated the batteries or undercharged.”

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Posted 2 months ago

“I always get my e-cigs on time. It's very easy to reorder them. I have told many of my friends about the website and how easy it is to order from there.”

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Posted 2 months ago

“Great product very happy”

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Posted 2 months ago

“fast delivert”

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Posted 2 months ago

“Shipping is ok, but super expensive with taxes. Decided to take a break”

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Posted 2 months ago

Electric Tobacconist USA is rated 4.8 based on 35,666 reviews