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Electric Tobacconist USA Reviews

4.8 Rating 35,526 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,526 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Good product. Just wish it was a larger size
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Posted 4 years ago
Good honest folks and fast shipping
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Posted 4 years ago
I am very satisfied with the service I receive from them. Sometimes because of the Live Chat questions, it is complicated but eventually I did get my question answered. The prices cannot be beat here. I do recommend this place to all vapors.
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Posted 4 years ago
Service was fine.
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Posted 4 years ago
Mail service was slow but the last shipment was very timely!!! Am pleased with the selection.
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Posted 4 years ago
Great prices, customer service and reasonable amount of time in shipping. Although I do wish a customer service telephone number a person could call.
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Posted 4 years ago
My problem is with the product. It is very expensive and the taxes are outrageous. The product is OK except it doesn’t last very long.
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Posted 4 years ago
I've ordered leap pods and battery packs and am pleased with the orders,,, received timely,,, and correctly
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Posted 4 years ago
Satisfactory. Well run.
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Posted 4 years ago
Had issue with postal delay as previously posted. Product arrived a few days after I posted. Product is very good. Will continue to purchase from Electric Tobacconist. I retract previous few stars rating and deduct only one star for delay—4 stars.
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Posted 4 years ago
Customer service is great, just wish the free shipping was a bit faster.
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Posted 4 years ago
For the price I'm not sure you can beat this device. My salts now have more flavor than any device I've used before. I'm satisfied ..
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Posted 4 years ago
Pretty good device, cartridges are excellent, yet to have a leak.
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Posted 4 years ago
I like the coils long lasting. I would recommend.
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Posted 4 years ago
I haven't ordered from ET USA very often, having only recently discovered them. So far the orders arrive as promptly as can be expected considering the way the USPS is currently functioning, and their customer service has been great.
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Posted 4 years ago
I always order from here. Pretty fast shipping.
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Posted 4 years ago
Shipping could be faster, but over all a great company.
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Posted 4 years ago
So far so good with this product! Charging is unbelievably quick. The pods don’t seem to get skunked as fast as other units I have purchased. Happy so far!
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Posted 4 years ago
Easy and quick..just wish they would supply more parts (glass for tanks & atomizers)
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Posted 4 years ago
Excellent service when the products I want are in stock .
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Posted 4 years ago
Electric Tobacconist USA is rated 4.8 based on 35,526 reviews