Electric Tobacconist USA Reviews

4.8 Rating 35,088 Reviews
97 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,088 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Shipping could be faster, but over all a great company.
Helpful Report
Posted 3 years ago
So far so good with this product! Charging is unbelievably quick. The pods don’t seem to get skunked as fast as other units I have purchased. Happy so far!
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Posted 3 years ago
Easy and quick..just wish they would supply more parts (glass for tanks & atomizers)
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Posted 3 years ago
Excellent service when the products I want are in stock .
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Posted 3 years ago
Shipping costs are pretty high.
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Posted 3 years ago
Gets the job done. Shipping speeds are horrible 😫
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Posted 3 years ago
Quick shipping and delivery. Best price I could find and best free shipping policy for orders over $30. Recommended an will do business again
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Posted 3 years ago
These pods
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Posted 3 years ago
My go to store
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Posted 3 years ago
I wish we did not have to wait 30 days to reorder. I was and still am a chain smoker and the amount I can afford with each order does not last 30 days - especially when some of them are duds.
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Posted 3 years ago
I receive my orders in a timely fashion.
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Posted 3 years ago
Ship in a very reasonable time. Packing is ok, but could be better. Great selection of products. All in all Electric Tobacconist is much better than all the others I've tried, and is my go to for vape/pens etc.
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Posted 3 years ago
The electric cigarette is OK. However, the pods do not last very long for the amount of money they cost.
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Posted 3 years ago
Great customer service. Very easy to order on line.
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Posted 3 years ago
Good Prices, not great, but good.
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Posted 3 years ago
I only gave 4 stars because the pods leak and this issue has still not been addressed.
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Posted 3 years ago
The shipping was very slow from colorado to ohio (where i live) especially during the holidays, but this was not electric tobacconist's fault. Since i didn't receive my package after 19 days, they re-sent my order for free. They communicated with me well and i appreciate that.
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Posted 3 years ago
Good shipping.
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Posted 3 years ago
Good company but lately orders take way to long to get
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Posted 3 years ago
Always prompt delivery and excellent customer service
Helpful Report
Posted 3 years ago
Electric Tobacconist USA is rated 4.8 based on 35,088 reviews