Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,526 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,526 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

Visit Website

Email:

www.electrictobacconist.support

Write Your review

Tell us how Electric Tobacconist USA made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection and service.”

Helpful Report

Posted 4 years ago

“I enjoy the pods which prevent me from smoking cigarettes. I would appreciate if you afforded me coupons every time I make a purchase. I have tried using a code but am never able to utilize them as they are blocked. Any consideration you could give to my request would be very nice.”

Helpful Report

Posted 4 years ago

“I like the pods I received but 2 leaked.”

Helpful Report

Posted 4 years ago

“I've been a customer for over a year. The service and the product I buy is excellent. They ship right away. But lately they have been using UPS and the delivery time is much longer than USPS which is my preference. Wish I could have that fixed so USPS is the main shipper again !”

Helpful Report

Posted 4 years ago

“When you have a problem, with any item...they jump to get it fixed. HOWEVER... A PHONE AGENT WOULD BE SO MUCH BETTER THAN ONLINE CONTACT... *HINT *HINT *HINT”

Helpful Report

Posted 4 years ago

“Great place to get product. The only thing that would be nice is if I was given a coupon or some sort of discount for how much I order (few times a month with good size orders). Would be cool to see a coupon code/discount to show appreciation for continued business.”

Helpful Report

Posted 4 years ago

“Good customer service”

Helpful Report

Posted 4 years ago

“The store is great. Fast delivery times and very helpful when there is a problem”

Helpful Report

Posted 4 years ago

“Received the product fast.”

Helpful Report

Posted 4 years ago

“Don't know why we have to pay an excise tax. You can pick them up at a commissary. But they are discontinuing them. I got three box of two tanks, they come out to be $11.09 per tank. That is a bit high. I personally do not smoke but my husband does. And I don't want to be on the receiving end if he has a nicotine fit.”

Helpful Report

Posted 4 years ago

“Being a long time customer I was surprised when I was charged sales tax on my last order. This was the first time, as all my previous orders were tax free. I attempted to contact the help desk but received no reply. I would still like an explanation.”

Helpful Report

Posted 4 years ago

“Orders have been fine. Thanks.”

Helpful Report

Posted 4 years ago

“Only one wrong delivery. Website is easy to navigate. Reorder button is very helpful.”

Helpful Report

Posted 4 years ago

“Love the menthol flavor, not too strong. Price has gotten to expensive, with shipping at $8.99, what happened to free shipping on orders over $30, plus the excise tax. Too much for me! Sorry, luv the company!”

Helpful Report

Posted 4 years ago

“You guys rock! I've tried to order vape supplies from a few companies and had less than satisfactory results and was driving 35 miles to get to a decent vape shop to get what we needed at a sane price. Then came our ice storm and everything shut down and I had to order on line and tried you. The product selection could be better but price, ease of ordering and speed of delivery was outstanding!”

Helpful Report

Posted 4 years ago

“The Customer service and prices are great. However I think they need to have other shipping methods available. I paid for 1 day express and 4 days later and still haven’t received via usps”

Helpful Report

Posted 4 years ago

“This is the second order from you, but for some reason the refill pods are leaking...I filled them just like I always have but they are leaking all over the inside. I clean it out and it fills up again. I've checked the stoppers and they are tight. What am I doing wrong? Or could it be defective pods? Help please.”

Helpful Report

Posted 4 years ago

“Great prices”

Helpful Report

Posted 4 years ago

“It's great”

Helpful Report

Posted 4 years ago

“Always satisfied with you, order came complete and on time, as usual”

Helpful Report

Posted 4 years ago

Electric Tobacconist USA is rated 4.8 based on 35,526 reviews