Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,759 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the array of products that are offered and the prices are reasonable. Shipping is on and off again. I always pay the extra fee because I hardly ever get my orders in a timely manner and it's not this website's fault. It is the postal service in my area. What I hate is my State's new excise tax. My order was like $70 and then my State added a $35.00 excise fee. WHAT! Looks like I will be stopping my vaping soon thanks to that.”

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Posted 4 years ago

“Easy to order. I just wonder why it takes so long on shipping time. Last order took over 2 weeks.”

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Posted 4 years ago

“quick reply.GOOD!!”

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Posted 4 years ago

Hi, Thanks! We're trying our best! Louis ET Team

Posted 4 years ago

“Been getting my vape juice through ETUSA for a while now & have given 5 star ratings for their great products, excellent service & low prices, but I had to downgrade to a 4 star rating. They have always done free standard shipping on orders $20 or more, but now they have done away with that. Due to excise tax (not ETUSA choice) the cost was already starting to get high, but now to be hit with an extra $10 shipping fee (something ETUSA can control) is really costing. I quit cigarettes about 7 years ago because it was getting too expensive with the frivolous taxes and big tobacco's greed but now the cost of vaping is getting as bad as cigarettes & when places like ETUSA add more charges, makes you guys part of the problem instead of the solution. We are in a war against big tobacco to have a safer & cheaper alternative to the over 3,000 deadly chemicals found in cigarettes. Please ETUSA, be on our side of the battle and do everything you can to keep vaping prices lower than cigarettes.”

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Posted 4 years ago

“I love this place and any time I have had a question, they have been extremely accommodating. The 4 star rating is for thing beyond the control of the store. The new rules and ridiculous "sign to delivery" are causing me to not use ET again. My delivery driver, though, again, most likely not the fault of ET, didn't even try to fake that he needed a mask yet, I had to be within inches of him to sign. Also it took nearly 20 days before it finally made it. Sorry guys, the government is doing to you what it has done to others. I would suspect big tobacco is behind the rules changes.”

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Posted 4 years ago

Hi Jonathan Thanks for your honest feedback and the four stars. We're seeing significant improvements in shipping speeds, so we're hoping you'll give us another chance (and that you won't get the same unhelpful driver). Thanks again, Louis ET Team

Posted 4 years ago

“Fast delivery of quality products. And I love the multi-buy deals.”

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Posted 4 years ago

Hi Michael, Thanks for the feedback! We love the multi-buys as well! Louis ET Team

Posted 4 years ago

“Great selection, fair prices, shipping could be better. They could put coupons out or have more specials.”

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Posted 4 years ago

“not the best but pretty good”

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Posted 5 years ago

“Fast and easy delivery. Not liking the surcharge.”

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Posted 5 years ago

“My go to place locally was totally wicked, when they went out of business I started using Electronic Tobacconist. Love them”

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Posted 5 years ago

“good place to find the right liquid, i like the categorized listing of liquids!”

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Posted 5 years ago

“I am not sure what happened with my last two orders as far as receiving it. The order was correct but it took almost 2 weeks to get here. I know it’s not the company’s fault but almost all my other orders have been here in 3 to 4 business days. Just saying.”

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Posted 5 years ago

“I was glad to finely receive the Fin Battery. When it came in stock you sent an email letting me know & I ordered it right away as well as received it fast. Many times the battery is not in stock & I don't understand why. The cartridge without battery is not useful. From here on out I hope you can keep it in stock. That would help the situation I've had several times.”

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Posted 5 years ago

“The product arrived quickly. I love the wintergreen clean, crisp taste! My only question is how to order it with lower nicotine?”

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Posted 5 years ago

“I’ve been a happy customer for three years. However I am very unhappy with the recent adjustments and shipping costs and will therefore locate another company for my products.”

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Posted 5 years ago

“Deliveries are on time, products are top quality. With a great variety of available products this has become my #1 place for vaping supplies.”

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Posted 5 years ago

“No hassle . Good product. Very happy”

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Posted 5 years ago

“good quick delivery”

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Posted 5 years ago

“It’s pretty good, but just a little too sweet for me. There’s just something a little off that I didn’t care for. I think it’s a meter of taste though.”

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Posted 5 years ago

“A bit strong for me . I am used to ultra light cigarettes . Trying to use it the best I can . I seem to cough a lot tho .”

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Posted 5 years ago

Electric Tobacconist USA is rated 4.8 based on 35,759 reviews