Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,776 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website is easy to use and the speed of delivery is awesome. Great customer service too. I've already referred 2 other people to the site and they're as happy as I am.”

Helpful Report

Posted 6 years ago

“Order never arrived in 3 weeks. Customer service has been quite rude. Letting Paypal handle the dispute. Not impressed!”

Helpful Report

Posted 6 years ago

Hi! We always stand behind our shipping times, and will rectify any order that does not arrive at its destination in time. (For standard shipping, it's normally 3-5 days.) Unfortunately, once PayPal is working to rectify an issue, we're unable to work on it in parallel. Once that process has stopped, however, we can be sure it turned out in the best way it could have. Just send us an email at the link below, and we'll be happy to solve the issue for you. https://help.electrictobacconist.com/support/tickets/new Thank you again for being a customer. We really do appreciate you. ET Customer Care

Posted 6 years ago

“I'm very pleased with the delivery speed. The website is user friendly. Great customer service that responds to emails in a satisfactory time. They have a wide range of products. Overall, my experience was wonderful and I will be ordering again. Thank you”

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Posted 6 years ago

“While prices are better than shopping locally, I’m always surprised at how quickly I receive my order. They always have the flavor I like and lots of options for equipment.”

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Posted 6 years ago

“I used to purchase my vaping products and juices in local vape shops but began noticing that it was becoming expensive. Normally, I’d pay $20 for a bottle of vape juice. A friend then recommended me to begin ordering online and at first I was iffy about it due to the fact that I like to buy my products then and there. Then I ended up taking a shot at it and I will never shop for vape products anywhere other than Electric Tobacconist USA. I loved my experience shopping there so much, that I’ve convinced a few of my friends to begin purchasing products there. The price I paid for a new bottle of juice and new pods for my vape, is the price I would have paid in a store for one bottle of juice. I was stoked! And, I got free shipping after spending over $20. Who wouldn’t want that? I received my products faster than expected as well! So my overall review on this shop is I definitely recommend shopping here. I’ve had absolutely no bad experiences and I am one happy customer!”

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Posted 6 years ago

“Excellent in all aspects...Thank you!!”

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Posted 6 years ago

“There’s no reason 2 day shipping should take this long. Now it’s arriving late?! Never making this mistake again. Still haven’t received the order.”

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Posted 6 years ago

Hi! Due to the environment we all find ourselves in, we're experiencing temporary delays in shipping orders. We are working around the clock to get your order to you, but we're so sorry you have experienced this delay. We do expect that we'll be back to our same-day shipping deadline very soon. To see more about our shipping times and Covid response just go to the link below. There is also a banner on the site and the emails you have all say the same thing. Thank you so much for your patience during this time. We appreciate you so much for being a customer. https://www.electrictobacconist.com/covid-19-update-i276 ET Customer Care

Posted 6 years ago

“I liked that I could Get everything I needed in one order. Great juice options to. Many to choose from! Will be purchasing from here again. Order arrived quickly!”

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Posted 6 years ago

“Best prices and shipping results”

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Posted 6 years ago

“I was a bit unsure of your site since its not as flashy as some of the other sites that offer vape supplies but service is what matters and my supplies came faster than expected which was so nice, I was without a properly working device and you guys came through big time, especially now a lot of sites are slow understandably but I really appreciate that you guys were johnny on the spot for me, this site will be my new go-to from now on, thanks! 10/10 site.”

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Posted 6 years ago

“Ordered on Sunday night well before 4PM Monday same day cut off for same day shipping as and its Thursday and still did not ship even though I have tracking number and it says item has shipped and it's on its way to USPS Facility”

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Posted 6 years ago

“Great selection, easy to use website, shipping is fast, and quality products! I only use Electric Tobacconist because I have literally zero reasons to shop anywhere else for vape products. Thank you!”

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Posted 6 years ago

“It would be nice if like most companies they could just send me a new novo kit with the return inside. It’s too much inconvenience and I will deal with a different company.”

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Posted 6 years ago

“They quickly resolved my issue with in me emailing them and this was after business hours.”

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Posted 6 years ago

“Love ordering disposals online through Electric Tobacconist. Great products with fast delivery. So convenient!”

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Posted 6 years ago

“Great quality products, extremely fast shipping, great prices. Will definitely buy from y'all again!”

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Posted 6 years ago

“I love Electric Tobacconist because the prices are low, and they have everything you could possibly need!! The shipping is always fast and reliable and there’s often free shipping which makes it even better.”

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Posted 6 years ago

“Your service has been outstanding. Thanks.”

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Posted 6 years ago

“Excellent nic salts! great service and delivery !”

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Posted 6 years ago

“BEST VAPING WEBSITE PERIOD. fast and free shipping! Easy navigation. Great customer service. They got it all, been coming here only religiously for years now.”

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Posted 6 years ago

Electric Tobacconist USA is rated 4.8 based on 35,776 reviews