Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,761 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

Visit Website

Email:

www.electrictobacconist.support

Write Your review

Tell us how Electric Tobacconist USA made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased 8 packs of the 1.8 -- 2 Pod. It's unfortunate that the 1.8 only sell as 2 pod pack and cost only .50 less than the 4 pod packs. In one of the boxes the pods were darker in color which means the pods are nit fresh. Unfortunately I cannot return them. no”

Helpful Report

Posted 1 year ago

“Electronic Tobacconist is very prompt on their shipment some very pleased with their service the product can use a little bit more upgrade but overall I'm pleased”

Helpful Report

Posted 1 year ago

“Company, Electric Tobacconist, as a source of vape products is good. I just hope they ony carry products with good performance. REMOVE VUSE VIBE IN THEIR SUPPLIES!”

Helpful Report

Posted 1 year ago

“Great company. Reliable. Shipping is not always fast but they are responsive and try their best with all the US regulations. Would love to see more nicotine free or low nicotine products and would love if ET could bring in more Brands like “Vuse Go” which is sold in Europe!”

Helpful Report

Posted 1 year ago

“the delay in shipping is still an issue but it has improved. thank you”

Helpful Report

Posted 1 year ago

“The cost is abit higher than in stores. But at least they had some in stock!”

Helpful Report

Posted 1 year ago

“Great smokes but if you drag on the wrong tip the smoke goes to burn and you can not save it so I have to use white out out on the right side or it's not able to save so Ihave to trash it..”

Helpful Report

Posted 1 year ago

“Products are great. Delivery taking 2 weeks is a bit of a problem.”

Helpful Report

Posted 1 year ago

“Althogh I favor your product I find that recently some pods do not function properly. I get a liquid (very itter) residue when I attempt to to inhale which results in having to discard the pod. Very wasteful and expensive. Otherwise, I am fine with the flavor and usage. The company is good with expiditing orders.”

Helpful Report

Posted 1 year ago

“Why did you stop delivering to zip code 21740?”

Helpful Report

Posted 1 year ago

“Two of my last four vape pods leaked and/or did not last ONE day. I like your product (Sourin Air Pro), but to have TWO vapes not work properly…. I’m not sure if I want to order from your company again. I’m sooo disappointed!”

Helpful Report

Posted 1 year ago

Hi Gretchen, thanks for taking the time to leave us a review. We're sorry to hear you had some issues with the Suorin Air pods that came with your kit. One of our team has reached out to you via email to help resolve this for you. Best Regards - ET Team

Posted 1 year ago

“So hard to find in stores, so had to order on-line. Good price but shipping is outrageous.”

Helpful Report

Posted 1 year ago

“Great service, products are great”

Helpful Report

Posted 1 year ago

“When will I get my order”

Helpful Report

Posted 1 year ago

Hello Marc, we appreciate you sharing your feedback with us. We've checked our system and can see your order is progressing through the courier network. Rest assured it's on the way to you and we expect it to reach you soon. Your order includes our ET 40-Day Package Protection guarantee covering your delivery for added security. Should you encounter any further delays beyond this timeframe, please feel free to reach out to our Customer Service Team for assistance. Best Regards - ET Team

Posted 1 year ago

“Product is always in stock. Prices are decent. Shipping terms & speed could be better.”

Helpful Report

Posted 1 year ago

“Competitive pricing & Good communications......Only drawback, is shipping-time & Tracking the Package”

Helpful Report

Posted 1 year ago

“Many of the batteries purchased do not work”

Helpful Report

Posted 1 year ago

“Delivery was on time.”

Helpful Report

Posted 1 year ago

“My only wish is that the delivery company would call to schedule delivery. I'm often not home when they show up.”

Helpful Report

Posted 1 year ago

“Good service but need to carry Blu plus products and not only menthol”

Helpful Report

Posted 1 year ago

Electric Tobacconist USA is rated 4.8 based on 35,761 reviews