Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,527 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,527 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered several times and I would have to say the shipping date that was stated, I have always received my orders faster than the expected. which is why I ordered my cartridges from Electric Tobacconist. Thank you Kathy”

Helpful Report

Posted 6 years ago

Hi Kathy, We are happy to hear you enjoyed your experience with us! Thank you for your great review! Our warehouse works hard to make sure all orders get shipped out same-day. Glad you enjoy our website and we hope you continue to choose us for all of your future vaping needs! Best, Selina Customer Care

Posted 6 years ago

“It was great ordering from this website and having a very wide selection I was able to find everything I needed and have it arrive very quickly.”

Helpful Report

Posted 6 years ago

Hi Kenneth, Thanks for the review! We strive to provide a good customer experience with a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all orders out same-day. Glad you enjoyed our Website! Best, Selina Customer Care

Posted 6 years ago

“The Aspire Kwit stick is a pretty good pod system. I love that it’s refillable pods. The battery charges fast, but also can also be drained depending on usage. But these stick batteries aren’t expensive if you want double fist it and have a backup. I think the only issue I have is even though the pods are refillable, after two or so refills, the cool tastes like it’s starting to burn out a bit. Other than that, I think it’s a pretty good system for NIC salts and someone who wants more of a cigarette feeling vape.”

Helpful Report

Posted 6 years ago

“good selection”

Helpful Report

Posted 6 years ago

Hello, Thank you so much for your great review! We try our best to provide a positive buying experience for our customers with a wide variety of products and smooth customer service. We look forward to seeing your future orders with us! Best, Selina Customer Care

Posted 6 years ago

“Service was great. And the shipment arrived quickly. I am having an issue with the product. My cartridges don’t seem to last nearly 400 puffs. I did just get a new battery from the V2 company. And didn’t receive my entire last order. Think I am going to have to try a different brand. Quality isn’t as good as when I first started this brand over 3-5 years ago.”

Helpful Report

Posted 6 years ago

Hi Lisa, Thank you for your great review! We strive to provide a positive buying experience with smooth customer service and same-day shipping. If you ever have issues with your order feel free to reach out to our help desk. We look forward to seeing your orders come through in the future! Best, Selina Customer Care

Posted 6 years ago

“I have had nothing but good experiences with Electric Tobacconist. I am now saving a lot of money purchasing through them, and their selection is huge!”

Helpful Report

Posted 6 years ago

Hi Rebecca, Thanks for the review! We strive to provide a good customer experience with a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all orders out same-day. Glad you enjoyed our Website! Best, Selina Customer Care

Posted 6 years ago

“I love the prices. (Besides breeze 2 pods) the breeze 2 pods I can get for $10 at a different place. I don't go to a vape shop anymore. I order from you guys! Also love how it doesn't take along time for me to get my items. Thank you!! 😋😊”

Helpful Report

Posted 6 years ago

Hi Lanai, Thanks for the review! We strive to provide a good customer experience with a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all orders out same-day. Glad you enjoyed our Website! Best, Selina Customer Care

Posted 6 years ago

“Fast shipping. Not as wide of a selection as the other site I usually order from, but I wanted to try a product they didnt have.”

Helpful Report

Posted 6 years ago

We are happy to hear you have been enjoying your purchase from us! Our warehouse works hard to ensure all packages go out same-day. Thank you for the great review! Todd Customer Care Electric Tobacconist

Posted 6 years ago

“Fair service. Only suggestion is to help begginers on E-cig. In my country this product is not allowed yet, and I lost some minutes to understand what I really needed.”

Helpful Report

Posted 6 years ago

Thanks for the review! Our warehouse works hard to get all orders out same-day. If you have any questions please feel free to reach out to our help desk. Glad you enjoyed our website! Best, Selina Customer Care

Posted 6 years ago

“I like the site. both orders ive gotten have been good and gotten them in less than 3 days.”

Helpful Report

Posted 6 years ago

Hi Kalob, We are happy to hear you enjoyed your experience with us! Thank you for your great review! Our warehouse works hard to make sure all orders get shipped out same-day. Glad you enjoy our website and we hope you continue to choose us for all of your future vaping needs! Best, Selina Customer Care

Posted 6 years ago

“Very good products and service.”

Helpful Report

Posted 6 years ago

Hi Brandon, Thanks for the review! We strive to provide a good customer experience with a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all orders out same-day. Glad you enjoyed our Website! Best, Selina Customer Care

Posted 6 years ago

“Edit: I thought this was for Juul Monster (who I also ordered from - and will not be again). Sorry about that! I am happy with my order.”

Helpful Report

Posted 6 years ago

Hi, It appears you selected First Class shipping which takes 5-7 business days. Your order was marked as delivered on the 4th business day. If you did not receive your order please reach out to our help desk and they can assist you further. electrictobacconist.com/help Best regards, Jeff Customer Care Electric Tobacconist

Posted 6 years ago

“The products and prices are very competitive. The shipping time is a little longer than I'd like, but if I make a slight adjustment in my order time things will be perfect.”

Helpful Report

Posted 6 years ago

Hi Alice, Thanks for the review! We strive to provide a good customer experience with a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all orders out same-day. Glad you enjoyed our Website! Best, Selina Customer Care

Posted 6 years ago

“I have had no issues with shipments. they always come in quickly and with no damage to products!”

Helpful Report

Posted 6 years ago

Hello, We are happy to hear you enjoyed your experience with us! Thank you for your great review! Our warehouse works hard to make sure all orders get shipped out same-day. Glad you enjoy our website and we hope you continue to choose us for all of your future vaping needs! Best, Selina Customer Care

Posted 6 years ago

“I definitely like their pods better that fit my juul. They don’t leak, and have great flavors like blueberry, strawberry milk, watermelon and want to try so many more flavors but there always out of stock.”

Helpful Report

Posted 6 years ago

Hi Jennifer, Thank you for your great review! We strive to provide a positive buying experience with smooth customer service and same-day shipping. We look forward to seeing your orders come through in the future! Best Regards, Chandler Customer Care Electric Tobacconist

Posted 6 years ago

“Good prices and fast shipping”

Helpful Report

Posted 6 years ago

Hi Rolene, Thanks for the review! We strive to provide a good customer experience with a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all orders out same-day. Glad you enjoyed our Website! Best, Selina Customer Care

Posted 6 years ago

“I enjoyed my experience. There website is clean and easily navigated. Most importantly is it works. I received my order very quickly and I am pleased.”

Helpful Report

Posted 6 years ago

Hi Melia, Thanks for the great review! We strive to provide a good customer experience with our intuitive website, a wide variety of products, and smooth customer service. Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Best, Selina Customer Care

Posted 6 years ago

“Ez to use website. Bought e-liquid, mint flavor, and it was good. Shipping is $2 which is cheap, and flavor is super minty. Bought the mint only flavor. But if you mix it with another flavor l and do a 1:3 or 1:2 mix to water down it mint it taste awesome. Blend the mint with coffee or mocha flavor.”

Helpful Report

Posted 6 years ago

Hello, Thanks for the review! We strive to provide a good customer experience with a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all orders out same-day. Glad you enjoyed our Website! Best, Selina Customer Care

Posted 6 years ago

“very good price and faST TURN AROUND ill be back”

Helpful Report

Posted 6 years ago

Hi Joseph, Thanks for the review! We strive to provide a good customer experience with a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all orders out same-day. Glad you enjoyed our Website! Best, Selina Customer Care

Posted 6 years ago

“Took me off of cigarettes thanks”

Helpful Report

Posted 6 years ago

Electric Tobacconist USA is rated 4.8 based on 35,527 reviews