Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,594 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,594 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AT, Is a great place to get my Juul products, Ziip mint and tabacco flavors are my go to pods! The delivery is always on time or sooner than expected. customer service is good, but can use room for improvement. Otherwise this is the only place I shop for my Juul products. Keep up the good work AT .”

Helpful Report

Posted 6 years ago

We are happy to hear you have been enjoying your purchase from us! Our warehouse works hard to ensure all packages go out same-day. Thank you for the great review! Todd Customer Care Electric Tobacconist

Posted 6 years ago

“Love Phix over Juul 10-1. I didn't realize it would require constant cleaning with q tips, or order a new device every month. That's kind of a bummer. Also, I don't think I believe their new "coming soon" flavors are ever coming! All in all, I suppose it's better than smoking, even though, I've had more chest and heart problems since I started vaping. What to do?!”

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Posted 6 years ago

“good products andgood customer service”

Helpful Report

Posted 6 years ago

Thanks for the review! We are happy to hear you are enjoying your experience with ET. We hope you continue to choose us for all of your vaping needs! Todd Customer Care Electric Tobacconist

Posted 6 years ago

“really a good alternative, and the ordering is real fast.”

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Posted 6 years ago

“Good service, lots of options, and fast response time all combined to provide customer satisfaction at the highest level.”

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Posted 6 years ago

Hi William, Thanks for the review! We are happy to hear you are enjoying your experience with ET. We hope you continue to choose us for all of your vaping needs! Best Regards, Chandler Customer Care Electric Tobacconist

Posted 6 years ago

“Fast service and shipping. The only problem I've had was with USPS slacking off.”

Helpful Report

Posted 6 years ago

Hi Jason, Thanks for the review! Our warehouse works hard to get all orders out same-day. We're sorry to hear that your order was delayed. Glad you enjoyed our website! Best, Selina Customer Care

Posted 6 years ago

“Fast shipping great products my go to online vape store!”

Helpful Report

Posted 6 years ago

Hi Troy, We are happy to hear you have been enjoying your purchase from us! Our warehouse works hard to ensure all packages go out same-day. Thank you for the great review! Best, Selina Customer Care

Posted 6 years ago

“Always receive my order quickly and efficiently would recommend buying from electronic tobacco always professional thank you”

Helpful Report

Posted 6 years ago

Hi Linda, Thanks for the review! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Best, Selina Customer Care

Posted 6 years ago

“fast shipping, easy order process”

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Posted 6 years ago

Hi Fangchi, Thanks for the great review! We strive to provide a good customer experience with our intuitive website, a wide variety of products, and smooth customer service. Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Best, Selina Customer Care

Posted 6 years ago

“good service”

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Posted 6 years ago

“Fast delivery. Product does leak. Company gave refund. Great service.”

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Posted 6 years ago

Thanks for the review! We are happy to hear you are enjoying your experience with ET. We hope you continue to choose us for all of your vaping needs! Todd Customer Care Electric Tobacconist

Posted 6 years ago

“I love these great prices that Electric Tabacconist sells! Great shipping and always on time ! Definitely will be purchasing more !”

Helpful Report

Posted 6 years ago

Thanks for the review! We strive to provide a good customer experience with a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Todd Customer Care Electric Tobacconist

Posted 6 years ago

“Delivery was in a decent time. Little concerned that the mg amount on the juice doesn’t correspond to what I have gotten in stores but using it seems to be fine.”

Helpful Report

Posted 6 years ago

Thank you for your positive review! We are happy to hear you are enjoying your experience with ET. We hope you continue to choose us for all of your vaping needs! Todd Customer Care Electric Tobacconist

Posted 6 years ago

“Shipping is quick, and on time. Did Not experience leaking pods in the package. I prefer Juul pods over any other brand. Juul pods seem to be the best quality prefilled vapor pod out there.”

Helpful Report

Posted 6 years ago

“Great service, from the fantastic communication and package tracking, being informed from purchase to delivery. On top of this, the discreet packaging and fantastic prices didn’t hurt either”

Helpful Report

Posted 6 years ago

Thanks for the review! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Todd Customer Care Electric Tobacconist

Posted 6 years ago

“They are very time efficient but there tracking system isn’t the best”

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Posted 6 years ago

“Fast shipping! Got my order within four days of my order. I did have a couple issues with the pods them self, once in a while you have to take them out and clear the air bubbles from the bottom so you don’t burn your cotton but I expect that when ordering an off brand of juul pod! Thank you electric tobacconist!”

Helpful Report

Posted 6 years ago

Thank you so much for your great review! We try our best to provide a positive buying experience for our customers with a wide variety of products and smooth customer service. We look forward to seeing your future orders with us! Todd Customer Care Electric Tobacconist

Posted 6 years ago

“Purchasing was easy and shipping was fast. Would recommend to others and will be using again!”

Helpful Report

Posted 6 years ago

Hello, We are happy to hear you enjoyed your experience with us! Thank you for your great review! Our warehouse works hard to make sure all orders get shipped out same-day. Glad you enjoy our website and we hope you continue to choose us for all of your future vaping needs! Best, Selina Customer Care

Posted 6 years ago

“This shop is well stocked, cheap and very good”

Helpful Report

Posted 6 years ago

Hi Masayuki, Thanks for the review! We strive to provide a good customer experience with a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all orders out same-day. Glad you enjoyed our Website! Best, Selina Customer Care

Posted 6 years ago

“Very good product.”

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Posted 6 years ago

Hi Marie, We are happy to hear you have been enjoying your purchase from us! Our warehouse works hard to ensure all packages go out same-day. Thank you for the great review! Best, Selina Customer Care

Posted 6 years ago

Electric Tobacconist USA is rated 4.8 based on 35,594 reviews