Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,528 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the convenience of ordering from your site, and I like the price. But why are the items out of stock every time I try to reorder?”

Helpful Report

Posted 7 years ago

Hi Joyce, Thanks for the review! We do try to keep stock on our popular products, but many of the manufacturing cannot keep up with the popularity and demand for the product. Definitely sign up for back in stock notifications! Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“Plenty of products available. One of the only online retailers I could find of the BO pods, unfortunately sold out of most flavors. Other than that great, fast shipping and good prices.”

Helpful Report

Posted 7 years ago

Thanks for the review Dylan! Be sure to sign up for stock notifications so you know the minute we get more! Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“I like the flavor, but they sure don't last very long. I burn through 4 of these every day. Prices and shipping are super at ET. Best source for e-cigs by far.”

Helpful Report

Posted 7 years ago

Thanks for the great review Brian! Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“Very fast shipping and works as intended.”

Helpful Report

Posted 7 years ago

Thanks for the review Mario! We ship out all orders same day! Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“I had a little trouble looking through the website and once I found what I wanted I had trouble ordering part of what I wanted. Most likely the reason I had trouble was that it was over the 4th of July weekend. I needed help placing the order and there was no phone number to call and no chat site. After the holiday was over for some reason I was able to order everything I wanted with no problem. The products arrived very quickly and I was thrilled. I will definitely use them again.”

Helpful Report

Posted 7 years ago

Thanks for the great review Lanier! Glad you got everything figured out! If you ever need any help please feel free to reach out to us at hello@electrictobacconist.com Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“PayPal Accepted. Fast Delivery. Web site is too simple. I bought three One Hit Wonders that needed a $0.99 nozzle transfer the fluid smaller syringe and I wasn't given an option to do so. After spending $150 it should've came free. I was given $2 off my next purchase instead of a nozzle. So I buy from One Hit Wonder Directly now it's far more cheaper when the middle man is removed.”

Helpful Report

Posted 7 years ago

Unfortunately there are certain products that we are unable to obtain and sell separately. Sorry we could not help you out with that! Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“it really helps when im at work”

Helpful Report

Posted 7 years ago

Thanks for the review Jessica! Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“I am satisfied with the product selection, extremely satisfied with the prices, and satisfied with the shipping options and speed of delivery. I have not yet needed to contact customer support for any reason, so I cannot give a review of that aspect of the service at this time.”

Helpful Report

Posted 7 years ago

Thanks for the thorough review Amber! We love meeting our customers expectations! Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“I love that I don't have to sign for these packages - and be forced to pay extra for the privilege of requiring a signature. Shipping speed is great, and I love the free shipping. Products are packaged well for shipping and I've never gotten anything that was damaged. The only negative is that a lot of the products I prefer are out of stock frequently. Overall, highly recommend this site.”

Helpful Report

Posted 7 years ago

Thanks for the review! Make sure and sign up for stock notifications on the more popular products so you know right when they come back into stock! Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“Quick shipping and easy user interface”

Helpful Report

Posted 7 years ago

Thanks for the review! We ship all orders out same day! Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“Fast shipping”

Helpful Report

Posted 7 years ago

Thanks for the review! Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“My experience with Electric Tobacconist was very good. The shipping was rapid and the products were great.”

Helpful Report

Posted 7 years ago

Thanks for the great review Valerie! We do our best to ship out all orders same day! Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“It's awesomeeee. Only issue is that they ran out of stock on the juuls and taking a while to get back in. But that's just the juul stuff. Ships so fast I love it.”

Helpful Report

Posted 7 years ago

Thanks for the great review! Be sure to sign up for stock notification emails on the JUUL products! We got some into stock today! Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“My first order was simple to place and arrived at the specified time. However, when I wanted to order again, the product was out of stock. I am disappointed in that regard. No restock date was indicated.”

Helpful Report

Posted 7 years ago

Hi Joyce, Please reach out to us about the product that is out of stock as we can give you an estimated restock date! hello@electrictobacconist.com Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“My latest order arrived in a most timely manner.”

Helpful Report

Posted 7 years ago

Thanks for the review! Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“Quick easy and painless”

Helpful Report

Posted 7 years ago

Thanks for the review Matthew! Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“Zippy quick service with a free helpful smile.”

Helpful Report

Posted 8 years ago

“Zippy quick service with a free helpful smile”

Helpful Report

Posted 8 years ago

Thanks for the fun review Terry! Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“Order was shipped within 24 hours. The fastest I've seen of many vendors.”

Helpful Report

Posted 8 years ago

Thanks for the review Stephen. We do our best to ship all orders out same day. Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“Really good, fast and efficient. Ordered Monday and arrived on Tuesday. Product was slightly damaged but it was In a sealed box so not the fault of the shop.”

Helpful Report

Posted 8 years ago

Electric Tobacconist USA is rated 4.8 based on 35,528 reviews