Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,611 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,611 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I came upon the website due to having to find a new site for E-liquid. My past site was out of many liquids, all sizes. The site must be dissolving. 2nd time/3.5yrs. Favorable Factors: Free shipping w/$20+! I kept finding excessive shipping costs on others. I really like the Paypal option. Site's interface is good. I am a finicky/choosy user and I strictly use Menthol flavors. I like the variety offered here. Unfortunately I am not familiar with a lot of these brands. So, I am unaware on degree of price competitiveness. Unfavorable: Limited on stock. I had some difficulty finding choices in wanted strength. Otherwise I would be giving it 5 stars.”

Helpful Report

Posted 8 years ago

Thanks for the review Tyler! We get shipments in every day so be sure to sign up for stock notifications! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“order was incorrect so i sent email and rec'd response quickly. unfortunately the order that was cancelled was the wrong order. when notified about the error the problem was fixed quickly and the company quickly corrected the mistake”

Helpful Report

Posted 8 years ago

Thanks for the review Sheila! Always reach out to us with any issues as we would be glad to help! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“Great selection of products... if you cant find it here, you wont find it anywhere”

Helpful Report

Posted 8 years ago

Thanks for the great review Steven! We are always adding new products to the site! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“Product was shipped quickly.”

Helpful Report

Posted 8 years ago

Thanks for the review John! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“I order every month and all but one time I have been 100% satisfied with my order in terms of the product and ordering process and delivery/shipping. In fact I usually receive my order within a couple of days unless there is s holiday in there. One occasion I received regular instead of the menthol flavor thT I ordered and I did leave a message by email and never heard back. I double checked my order and confirmed that I had ordered the menthol flavor. Fortunately it was a smaller order thN my usual so I decided not to go ahead with trying to exchange it.”

Helpful Report

Posted 8 years ago

I am so sorry you never got our email response. I have reached out to you again via email to solve this problem! Hope this helps! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“Fast shipping, great products customer service could be a little more helpful but overall very satisfied.”

Helpful Report

Posted 8 years ago

Thanks for the review Max! Please reach back out to us if you need anything! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“east ordering and checkout. fast delivery”

Helpful Report

Posted 8 years ago

Thanks for the great review Kathleen! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“Fast and free shipping”

Helpful Report

Posted 8 years ago

Thanks for the review! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“Love being able to get my favorite products shipped to my door. And fast!”

Helpful Report

Posted 8 years ago

Thanks for the great review! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“Real good just comes to mind for this product of which I have ordered several times before. My ordered products have always been of great quality. I would also like to express that I have come to appreciate the timelyness in which these items have arrived to me which have exceeded my every expectations in this regard. Great product and great attention to detail all around! Please know I keep these commendable attributes in mind when I reorder this great product which I believe to be a worthwhile source of obtaining this high-quality product. Thank-you Again, Vincent”

Helpful Report

Posted 8 years ago

Thanks for the great review Vince! We love our loyal customers! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“I can't get the vape caps I use near me so finding a site that carried them was very exciting! Super easy to order and they came earlier than I anticipated :)”

Helpful Report

Posted 8 years ago

Thanks for the great review Stacey! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“I had ordered something from this place, and I had recieved the package the very next day. Product was nice and good.”

Helpful Report

Posted 8 years ago

Thanks for the great review! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“The package was delivered quickly and well being”

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Posted 8 years ago

Thanks for the great review! We ship all orders out same day! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“I like the convenience of ordering from your site, and I like the price. But why are the items out of stock every time I try to reorder?”

Helpful Report

Posted 8 years ago

Hi Joyce, Thanks for the review! We do try to keep stock on our popular products, but many of the manufacturing cannot keep up with the popularity and demand for the product. Definitely sign up for back in stock notifications! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“Plenty of products available. One of the only online retailers I could find of the BO pods, unfortunately sold out of most flavors. Other than that great, fast shipping and good prices.”

Helpful Report

Posted 8 years ago

Thanks for the review Dylan! Be sure to sign up for stock notifications so you know the minute we get more! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“I like the flavor, but they sure don't last very long. I burn through 4 of these every day. Prices and shipping are super at ET. Best source for e-cigs by far.”

Helpful Report

Posted 8 years ago

Thanks for the great review Brian! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“Very fast shipping and works as intended.”

Helpful Report

Posted 8 years ago

Thanks for the review Mario! We ship out all orders same day! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“I had a little trouble looking through the website and once I found what I wanted I had trouble ordering part of what I wanted. Most likely the reason I had trouble was that it was over the 4th of July weekend. I needed help placing the order and there was no phone number to call and no chat site. After the holiday was over for some reason I was able to order everything I wanted with no problem. The products arrived very quickly and I was thrilled. I will definitely use them again.”

Helpful Report

Posted 8 years ago

Thanks for the great review Lanier! Glad you got everything figured out! If you ever need any help please feel free to reach out to us at hello@electrictobacconist.com Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“PayPal Accepted. Fast Delivery. Web site is too simple. I bought three One Hit Wonders that needed a $0.99 nozzle transfer the fluid smaller syringe and I wasn't given an option to do so. After spending $150 it should've came free. I was given $2 off my next purchase instead of a nozzle. So I buy from One Hit Wonder Directly now it's far more cheaper when the middle man is removed.”

Helpful Report

Posted 8 years ago

Unfortunately there are certain products that we are unable to obtain and sell separately. Sorry we could not help you out with that! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“it really helps when im at work”

Helpful Report

Posted 8 years ago

Thanks for the review Jessica! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

Electric Tobacconist USA is rated 4.8 based on 35,611 reviews