Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,528 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the pods I ordered right away. The selections were a bit confusing - but got it figured out. Thanks for fast service!”

Helpful Report

Posted 8 years ago

Thanks for the review! We do our best to ship all orders out same day! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“Order came on time with no issues”

Helpful Report

Posted 8 years ago

Thanks for the review! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“Excellent flavor variety and quick and easy shipping”

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Posted 8 years ago

Thanks for the awesome review Luis! We do our best to ship out all orders same day! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“My phix was delivered in good time”

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Posted 8 years ago

Thanks for the review! We do our best to ship all orders out same day! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“Great service. Great products. Is rather deal with them then go to a vaoe shop. Prices are also great!”

Helpful Report

Posted 8 years ago

Thanks for the great review and for being such a loyal customer! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“They answered all my questions within 24h. I like that they keep me informed about every step from order to delivery.”

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Posted 8 years ago

Thanks for the review Lidia! We do our best to keep our customers informed! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“Got my liquid in good condition”

Helpful Report

Posted 8 years ago

Thanks for the review Angela! Let us know if we can help you with anything else! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“Easy to use website. And speedy service.”

Helpful Report

Posted 8 years ago

Thanks for the review! Reach out if there is anything more we can do to improve your customer experience! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“Very happy”

Helpful Report

Posted 8 years ago

Glad we could make you happy! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“The shipment came very fast and the ordering was easy! However, Saying you save when you order in bulk is misleading. You dont save anything unless you order 8 boxed of pod refills, and even the you only save a $1.50 or something ridiculously close to that. That is NOT a savings in my book. But the site is convenient and did ship very quickly”

Helpful Report

Posted 8 years ago

Thanks for the review Shauna! Please let us know if we can help you with anything else! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“so far i have been happy with my purchase on how speedy it was shipped out but, i havent recieved my package.i got a text telling me it was available for pickup at po this am but,after a 25 mile round trip to my mailbox.its just not there i believe it is at the falt of usps.com for false info.text.when i get my merchindice ill review it.thank you”

Helpful Report

Posted 8 years ago

Thanks for the review Gary! Please reach out if USPS misplaced your order! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“They reply fairly fast when you ask for your orders but I wish shipping was faster ...other than that good site to buy what your body likes.”

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Posted 8 years ago

Thanks for the positive review Angel! Please let us know if we can help you with anything else! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“Love this product. Pods do leak and after three weeks mine stopped charging. I did use the warranty and received a new one right away. I think it's the leaking pods that shorted it out. My only complaint is the leaking pods, if they can find a fix this product would truly be perfect. The company is great. Love the free shipping and fast on time delivery.”

Helpful Report

Posted 8 years ago

Thanks for the great review Iris! I am glad our customer service team could help you out! If you ever have any other issues please feel free to reach out! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“Was pleased with price and ease of use for website. Shipment sat in two locations over 12 hours and was then misrouted, it took twice the delivery time. Not sure who's fault company or USPS.”

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Posted 8 years ago

Hi Carol, So sorry to hear about that. We do our best to count on USPS and most of the time they do such a great job! I will definitely talk to our contact at USPS about this! Please let me know if there is anything else we can do to help! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“I found your service to be great...The only problem I had was my not getting my order on time. I was completely out of my vape juice and was very disappointed when my shipment didn't arrive on the scheduled delivery date.....Judy Gribble”

Helpful Report

Posted 8 years ago

Hi Judy, So sorry to hear about that. I will talk to my contact at USPS about that. Please let me know if there is anything else we can do to help! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“Received my order very quickly. Love the que vapor system so far. Cartridges are super easy when going back and forth between flavors. And the battery lasts a long time. Have told many friends to try it.”

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Posted 8 years ago

Thanks for the great review! We do our best to send out orders same day! Glad you're loving your Cue! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“My Phix starter kit got here in two days which was great. But then I reordered new pods and they shipped them to from Colorado to puerto Rico then to me in N.Y. which they should have gotten here a day sooner.”

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Posted 8 years ago

Hi Kasey, So sorry about that second package coming a day late. I will definitely talk to our contact at USPS about that. Please let me know if there is anything else we can do! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“Being a first time customer, the gentleman I spoke to walked me through the process of what I wanted and how to re-order it. Very easy and very confidently.”

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Posted 8 years ago

Thanks for the great review Robert! Please let us know if we can do anything more to help you! Blossom, Customer Care-Electric Tobacconist

Posted 8 years ago

“product was delivered quickly with good follow-up, tracking numbers ect.”

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Posted 8 years ago

We do our best to get orders out same day! Thanks for the review! Ellen, Customer Care-Electric Tobacconist

Posted 8 years ago

“Shipping was quicker than I expected.”

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Posted 8 years ago

Glad we could surpass your expectations! Ellen, Customer Care-Electric Tobacconist

Posted 8 years ago

Electric Tobacconist USA is rated 4.8 based on 35,528 reviews