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Electric Tobacconist USA Reviews

4.8 Rating 35,526 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,526 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Service is excellent, fast shipping, prices are acceptable. Quick response to issues through email only, cant talk to a live person.
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Posted 6 years ago
Fast delivery and very responsive customer service when I had an issue with an order.
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Posted 6 years ago
Overall, I appreciate you guys being cheaper cost on most of pods you guys sell. I like how delivery takes short period of time so I gave good. Not very good because I've had an experience with ordering and getting an e-mail about successful order but couple days later I realized it got declined. I had to buy pods from local liquor store and paid twice as much because of re-ordering. Also, I get bad pods here and there that I can't even return. I still like this website and will continue to use you guys.
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Posted 6 years ago
I was pleased at the quick delivery of my order.
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Posted 6 years ago
Any time I have had a problem it has been handled promptly, the only thing I would want to see is coupons or sales more often.
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Posted 6 years ago
Great products and prices.
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Posted 6 years ago
I received my package in a timely manner, with adequate packaging. I like the fact I could track my shipment, and it only took about 3 days to receive. I really like receiving instructions with my purchase as well because I had questions on how to use it. Thanks Electric Tobacconist! I will be using you girls & guys for my future tobacco needs. :)
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Posted 6 years ago
Web site is easy to use. The prices are very reasonable. I will order from Electric Tobacconist again.
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Posted 6 years ago
Very quick delivery good customer service
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Posted 6 years ago
Am satisfied with this product. Although it's not something I would vape all day, I could use this from time to time.
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Posted 6 years ago
Promptness of delivery is key...BUT, as Naked Eyes sang "you gave me...promises, promises". EXACTLY WHEN is Leap coming out with something other than the percentage they currently market?!?!?!?!?!?!?!?!?!?
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Posted 6 years ago
Good site, quick delivery, reasonable price. Didn't find the vapor I wanted Artery, but I tried something else. Thank you.
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Posted 6 years ago
Hi my name is Celeste and I recently placed an order with you I ordered one mint 4-pack pack pods and two menthols every last one of the mint linked they wer no good to me I totally wasted money I was however very pleased with the speed of the delivery and ordering online was pretty accurate as well which is why you received a four
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Posted 6 years ago
Quick to get packaged and shipped somehow got the address messed up so never recei5
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Posted 6 years ago
The shipping took matter of days, extremely fast. I was pleased to see just how many products they have in stock. There are so many different flavors of juice, I can't wait to make another purchase to try more. Definitely the best online shopping experience and the best alternative to going to a shop. Highly recommended.
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Posted 6 years ago
Their speed of delivery was amazing. They offer a good range of products. I found ordering a little confusing.
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Posted 6 years ago
Electric tobacconist overall, is where I prefer to buy my vapes and ecigs they have some of the lowest prices.Also, the shipping is very fast every time I purchase an item it is at my door within 2 day. I am satisfied with them overall although, when it comes to customer service they could respond better and try to understand your situation as a consumer,because as a consumer they should protect you when they give you a broken item.
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Posted 6 years ago
Fast shipping, very nice with helping with my problems I had
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Posted 6 years ago
Service is A-one. Have a bit of trouble with batteries. Some indicators show green when the battery obviously needs charged. Some show red even after being charged overnight. These are new batteries.
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Posted 6 years ago
Orders and shipments are normally created quickly. My only real complaint is the lack of discount codes and coupons relating to my vape product.
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Posted 6 years ago
Electric Tobacconist USA is rated 4.8 based on 35,526 reviews