Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,527 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,527 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“don't like the blue color but flavor is mellow but consistant”

Helpful Report

Posted 6 years ago

Thank you for such a great review! We hope you continue shopping with us in the near future! - Chuck Customer Service Representative

Posted 6 years ago

“My wife and I were leaving to Vegas and needed a refill pod for our blu vapes, and for less then $6 they were priority shipped and received in less then 3 days and we got them in time for our trip.. Very quick service.”

Helpful Report

Posted 6 years ago

We are glad to hear we were able to help you out! Thank you for the good review and we hope you continue to choose us for all of your future vaping needs! -Chuck Customer Service Representative

Posted 6 years ago

“good sevice, and fast delivery, the prices of what I order expensive. they sould send discount coupons to regular customers.”

Helpful Report

Posted 6 years ago

Thank you for your positive review! We are happy to hear you are enjoying your experience with ET. We hope you continue to choose us for all of your vaping needs! -Chuck Customer Service Representative

Posted 6 years ago

“good delivery service on time. but i found some of the eonsmoke juul pods i had delivered to me to only have half of the pod filled with juice while others were full.”

Helpful Report

Posted 6 years ago

Thank you for the great review! Our warehouse works hard to get our orders out and to our customers as soon as possible! We hope you shop with us again soon! -Chuck Customer Service Representative

Posted 6 years ago

“Everything you need at a fair price.”

Helpful Report

Posted 6 years ago

Thank you for such a great review! We hope you continue shopping with us in the near future! - Chuck Customer Service Representative

Posted 6 years ago

“Great, quick shipping, wish their were more discounts that went out. I would order way more & more often if there were.”

Helpful Report

Posted 6 years ago

Thank you so much for your fantastic review! We try our best to provide a positive buying experience for our customers with a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all of the orders out same-day. We look forward to seeing your future orders with us! -Chuck Customer Service Representative

Posted 6 years ago

“A lot of power for such a a small unit. Very impressive. Easy to store and charge. Discreet look as well. Not too fond of the plug/stopper location”

Helpful Report

Posted 6 years ago

Thank you for such a great review! We hope you continue shopping with us in the near future! - Chuck Customer Service Representative

Posted 6 years ago

“Very user friendly and quick delivery wonderful prices nothing bad to say yet”

Helpful Report

Posted 6 years ago

Thanks for the review! We are happy to hear you are enjoying your experience with ET. We hope you continue to choose us for all of your vaping needs! We are happy to hear you have been enjoying your purchase from us! Our warehouse works hard to ensure all packages go out same-day. Thank you for the great review! -Chuck Customer Service Representative

Posted 6 years ago

“Was very impressed with what I bought and how easy it was to find what I was looking for on the website. I got the pods I ordered in just a few days and was pleased all around.”

Helpful Report

Posted 6 years ago

Thanks for the great review! We strive to provide a good customer experience with our intuitive website, a wide variety of products, and smooth customer service. Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! -Chuck Customer Service Representative

Posted 6 years ago

“don't seem to last too long or else so smooth i'm enjoyng more.”

Helpful Report

Posted 6 years ago

Hi Dorothy, We are sorry to hear you are not having a great experience with your products. Please reach out to our customer service team if you haven't already- we'd love to help you through the issues! https://www.electrictobacconist.com/help -Chuck

Posted 6 years ago

“excellent online site”

Helpful Report

Posted 6 years ago

Thank you for such a great review! We aim to make shopping on our website as easy for our customers as possible. We hope you shop with us again soon! -Chuck Customer Service Representative

Posted 6 years ago

“Very good peoducts with what ive tried so far. Fast shipping, reasonably priced and good selection. Definitely like this site 👍”

Helpful Report

Posted 6 years ago

We are happy to hear you enjoyed your experience with us! Thank you for your great review! Our warehouse works hard to make sure all orders get shipped out same-day. Glad you enjoy our website and we hope you continue to choose us for all of your future vaping needs! -Chuck Customer Service Representative

Posted 6 years ago

“Products are delivered in a timely manner. Would hope that the website was developed better”

Helpful Report

Posted 6 years ago

We appreciate such a great review! We're happy to hear your order was received quickly and accurately! We hope to have you shop with us again soon! -Chuck Customer Service Representative

Posted 6 years ago

“I bought some coils and a new juice. The coils are good as always and at a good price, but the juice was not my cup of tea. I was hoping for something coffee-like, but the Five Pawns Black Flag Risen juice tastes like strong pipe tobacco or a cigar. I find it disgusting. Maybe if I liked cigars, I could enjoy this with a glass of scotch, but I don't like either of those things.”

Helpful Report

Posted 6 years ago

Thank you for such a great review! We hope you continue shopping with us in the near future! - Chuck Customer Service Representative

Posted 6 years ago

“The site has a variety of options for you to pick from, and I appreciate that. I use the Electric Tobacconist over other websites because payment is easy and shipping is fast. The only gripe I have is with the mobile website version, where there are pop ups that cover half the screen. Thank you for such a great site.”

Helpful Report

Posted 6 years ago

“I’m quitting smoking and the NJOY are a great substitute. Service has been great.”

Helpful Report

Posted 6 years ago

Thank you for the great review! We strive to provide a good customer experience with our intuitive website, a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all orders out same- day. Glad you enjoyed our website! -Chuck Customer Service Representative

Posted 6 years ago

“Hello ,,,,,,,,I received my order last week and my Fin Charger & Fin Battery does not work and 1 package of Fin Cartridges are completely dried out FIN Rich Tobacco Cartromizers and have tried to reach the help desk since 9/26 and says page not working and not up any longer, been a happy customer until this time... Left a excellent review before I tried the one of 6 boxes I bought. please advice”

Helpful Report

Posted 6 years ago

Hi Wanda, If you haven't already- please reach out to our customer service team. We would love to help you with your order and rectify the issue. https://www.electrictobacconist.com/help

Posted 6 years ago

“Awsome products”

Helpful Report

Posted 6 years ago

“Like the Juul for convenience. Have it connected to a lanyard for my convenience. Flavored pods are great.”

Helpful Report

Posted 6 years ago

Thank you for such a great review! We hope you continue shopping with us in the near future! - Chuck Customer Service Representative

Posted 6 years ago

“tastes good but spits sometimes and coil burns”

Helpful Report

Posted 6 years ago

Thank you for such a great review! We hope you continue shopping with us in the near future! - Chuck Customer Service Representative

Posted 6 years ago

Electric Tobacconist USA is rated 4.8 based on 35,527 reviews