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Electric Tobacconist USA Reviews

4.8 Rating 35,761 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,761 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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I placed an order during the Covid-19 pandemic. Local stores were closed and I needed supplies. Electric Tobacco isn't was still there to supply me with my vape needs. I had never ordered from them before. They were overwhelmed with orders but made sure that their staff was taken care of and working safely to fulfill my order. They kept incredible communication when they got backed up and deliveries were taking longer than originally expected. I was very impressed overall with the company and will continue to order as supplies are needed. If I can give them more than 5 stars I would.
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Posted 5 years ago
Excellent service as usual! ET is taking extra steps during the pandemic to manage the increased volume of orders...got mine as promised...thanks Electric Tobacconist.
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Posted 5 years ago
Fast shipping, awesome customer service
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Posted 5 years ago
Fast shipping, awesome customer service
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Posted 5 years ago
Fast shipping, awesome customer service
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Posted 5 years ago
Fast shipping, awesome customer service
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Posted 5 years ago
The service Electric Tobacconist USA provides is excellent. They always provide quality products and ship extremely fast. I often receive items faster than anticipated. Your items always come packaged well to avoid any damage during the shipping process. They have the best selection of vape products on the market. Their customer service is also fantastic with immediate response time and issue resolution. I highly recommend Electric Tobacconist USA above all other online vape product distributors.
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Posted 5 years ago
Good communication. Products meet all expectations. Shipping was fast. Will do business with this company again.
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Posted 5 years ago
Not only does this site provide vaping supplies at prices well below brick and mortar shops, but their shipping is timely and their service is unmatched. Highly recommended.
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Posted 5 years ago
Even with the issues of too many order I was very happy with the speed of delivery
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Posted 5 years ago
1st time buying got what I ordered already and just ordered some more things and it’s already been shipped. great company will keep buying from here.
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Posted 5 years ago
Im not used to ordering vape products from the internet in fear of being ripped off but Electric Tobacconist was different , they make it so simple and there choice of products are amazing !Not to mention the prices are outstanding for those on a budget !I highly recommend this company !
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Posted 5 years ago
Once my product shipped, I was able to track its progress online. It arrived sooner than expected! I always know that I am receiving quality products and any questions I have are quickly addressed. Thanks!
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Posted 5 years ago
Order was correct. Timeline of delivery was accurate. No complaints!
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Posted 5 years ago
I was incredibly happy with the speed, delivery, and packaging. I try to support my local shops when I can, however the speed, convenience, and amazing selection are far more competitive in a quarantined environment. As a member of the military I am confined to my base and depend on the Electronic Tobacconist to supply me with high quality juice and devices I could only find back home in California. I’ve sent well over 100 customers to this company for their reliability and will continue too. Thank you to the team members of this fantastic company.
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Posted 5 years ago
As a new UK customer living in the USA these guys were ultra proffessional and quick to sort my age verification where other sites could not be even bothered. My order was delivered on time as specified and everything 100% as I expected. Will use you again as I trust you. Thanks very much for your kind help .
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Posted 5 years ago
Great products, pricing and fast shipping.
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Posted 5 years ago
Thank you for being quick and easy and best of all having almost any product that I am looking for at a good price
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Posted 5 years ago
Placed 2 orders 4/3 and 4/8 have not received either one! No customer service to trac my orders!
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Posted 5 years ago
We're very sorry you experienced our recent delay. We were unable to maintain our normal same-day shipping due to the impacts of Covid-19. We very much understand your frustration. We're happy to see your package arrived, and we do hope you'll give us another chance at showing you the service excellence we strive for. Thank you again for being a customer. ET Customer Care
Posted 5 years ago
Enjoy ordering from this company they are the best
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Posted 5 years ago
Electric Tobacconist USA is rated 4.8 based on 35,761 reviews