Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,526 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,526 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the service these guys provide. They almost always have in stock what I need. But when they don't they have an option to notify you when the certain product does become available. I took advantage of this and it all worked out. Got what I needed in time.”

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Posted 5 years ago

“Good prices but I don't like waiting in a queue to get on the website. Other than that if you have a little bit of patience it's a great website.”

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Posted 5 years ago

“Very good product and crevice”

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Posted 5 years ago

“I enjoyed what I purchased and it worked well for me”

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Posted 5 years ago

“Would like better information on various wattages for pods”

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Posted 5 years ago

“The process of finding products and ordering was very easy. I wish there was a way to receive the products faster though.”

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Posted 5 years ago

“The rating would have been "very good", if not for the problems caused by Covid-19 . Previous to this, the service was excellent. Not only was the delivery fast ( 3-5 days ) But the ease of ordering was great! Also, the time to order was very minimal, about two minutes. Many of the vape companies have stopped offering the "Cues", I was happily surprised to find you. This gave me the opportunity to continue smoking my favorite vape and favor. I'm looking forward to service getting back to normal, I hope I will be able to order soon. Thank you for your service, Terri Buckley”

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Posted 5 years ago

“It took awhile to get here but other than that it was great”

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Posted 5 years ago

“Despite the COVID-19 craziness, I was able to get my order within a week. I normally get my vape gear and juice from a local shop, but they’re all closed. Choosing Electric Tobacconist was a good decision.”

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Posted 5 years ago

“The juices are very good. It just took a little longer than expected to get them. But 100% will be getting more juice from here”

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Posted 5 years ago

“The website is easy to use, ordering was a breeze but the only downside is shipping. I'm not sure if this is due to the corona virus or not but it took over a week to get the products. I paid s little extra for shipping on both orders and it was the same result. I received email notification within 2 days that the items had been processed and shipped, even given a tracking number. They then sat for 4 or 5 days in Boulder, CO. They were being shipped to Portland, OR. That shouldn't take 7 business days. I'm just stating what happened twice for your information. If they were given to a postal service and were held for a while, that's not really on your company.”

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Posted 5 years ago

“I'm very happy with the items I ordered. I received everything. Thanks.”

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Posted 5 years ago

“Pretty pleased. Sometime I pay for expedited shipping but rarely get it any faster than standard.”

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Posted 5 years ago

“Due to my order having been placed during the covid19 quarentine i cant review the delivery times! Amazing selection on the site easy to navigate and get an order placed. Ill be reordering from this company when covid19 cools down so i can give a good review! Would reccommend friends for a purchase due to the vast selection on site!”

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Posted 5 years ago

“Great products”

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Posted 5 years ago

“I recieved the order but have had 3 pods leak so far out of two separated packs. Going to call and let them know.”

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Posted 5 years ago

“Great service and prices. Back button resets entire search. Very annoying.”

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Posted 5 years ago

“Very pleased with the selection on the site. I was able to find exactly what I was looking for. Will definitely order again”

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Posted 5 years ago

“Good communication when things got nuts and I got the correct products in a fairly short time period considering all the stuff. Thanks for doing what you can.”

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Posted 5 years ago

“I enjoyed being able to get my product when I can’t just go to a smoke shop and buy puff bars, so thank you for very much for staying open and being an essential for me!”

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Posted 5 years ago

Electric Tobacconist USA is rated 4.8 based on 35,526 reviews