Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,593 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,593 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Two week delivery but the juice is good. Good customer service dudes”

Helpful Report

Posted 5 years ago

“I ordered my juice forgetting about the whole covid-19 shut down and they still got my juice to me in a timely manner. Thank you for the quickest service you can provide”

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Posted 5 years ago

“Ordered vape juice the price was great but the order took a while due to the covid19 outbreak. There was also a lot less option of juice to buy many were sold out. It gave the chance to try something new and we were very happy with the new flavor”

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Posted 5 years ago

“Excellent selection, quick ship times when the country isn't going crazy as it is right now. Only issue I have is that the website isn't optimized for mobile users so it can be difficult to find things at times.”

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Posted 5 years ago

“Great website. Fast delivery. I will use this company for all my vaping products.”

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Posted 5 years ago

“I am a first time customer. Despite the fact that we are in the midst of a pandemic ETUSA did a great job of processing my order ASAP which was received in a timely manner. No problems with the web site, navigating and finding what I required. After my order was placed I received emails updating the status of my order, nice touch. ETUSA had everything I needed and things to consider for future purchase. Glad I chose wisely and picked ETUSA. Thanks, stay safe, stay healthy! Guy”

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Posted 5 years ago

“The prices are great. It took a little longer to get here, but I believe it was due to the Corona-19 Pandemic....”

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Posted 5 years ago

“Despite the unforeseen circumstances around our national health emergency and unprecedented demand, my order was processed promptly by The Electric Tobacconist USA. Pricing was good, and ordering online very convenient. They provided information for tracking my order and the website queuing system they set up to deal with the spike in demand is very innovative.”

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Posted 5 years ago

“Took a bit longer than expected during Covid but understandable. Product was great.”

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Posted 5 years ago

“I received my items all in one piece, it took about 2 weeks. thank you”

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Posted 5 years ago

“This shop is good, it’s always got the items I need. My coils are hard to find and I’m glad that they are usually available on this site. I’m having shipping issues at the moment, it’s been over 15 days since I ordered and still no item. Hope it’s just because of the issues the world is facing right now, and not that it’s lost.”

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Posted 5 years ago

“I like the service these guys provide. They almost always have in stock what I need. But when they don't they have an option to notify you when the certain product does become available. I took advantage of this and it all worked out. Got what I needed in time.”

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Posted 5 years ago

“Good prices but I don't like waiting in a queue to get on the website. Other than that if you have a little bit of patience it's a great website.”

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Posted 5 years ago

“Very good product and crevice”

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Posted 5 years ago

“I enjoyed what I purchased and it worked well for me”

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Posted 5 years ago

“Would like better information on various wattages for pods”

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Posted 5 years ago

“The process of finding products and ordering was very easy. I wish there was a way to receive the products faster though.”

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Posted 5 years ago

“The rating would have been "very good", if not for the problems caused by Covid-19 . Previous to this, the service was excellent. Not only was the delivery fast ( 3-5 days ) But the ease of ordering was great! Also, the time to order was very minimal, about two minutes. Many of the vape companies have stopped offering the "Cues", I was happily surprised to find you. This gave me the opportunity to continue smoking my favorite vape and favor. I'm looking forward to service getting back to normal, I hope I will be able to order soon. Thank you for your service, Terri Buckley”

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Posted 5 years ago

“It took awhile to get here but other than that it was great”

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Posted 5 years ago

“Despite the COVID-19 craziness, I was able to get my order within a week. I normally get my vape gear and juice from a local shop, but they’re all closed. Choosing Electric Tobacconist was a good decision.”

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Posted 5 years ago

Electric Tobacconist USA is rated 4.8 based on 35,593 reviews