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Electric Tobacconist USA Reviews

4.8 Rating 35,776 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,776 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Great products
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Posted 6 years ago
I recieved the order but have had 3 pods leak so far out of two separated packs. Going to call and let them know.
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Posted 6 years ago
Great service and prices. Back button resets entire search. Very annoying.
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Posted 6 years ago
Very pleased with the selection on the site. I was able to find exactly what I was looking for. Will definitely order again
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Posted 6 years ago
Good communication when things got nuts and I got the correct products in a fairly short time period considering all the stuff. Thanks for doing what you can.
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Posted 6 years ago
I enjoyed being able to get my product when I can’t just go to a smoke shop and buy puff bars, so thank you for very much for staying open and being an essential for me!
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Posted 6 years ago
Happy with product, took 2 weeks to receive with paying for shipping look for another way to ship outside of usps
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Posted 6 years ago
Paid for priority shipping, was given an estimated date and my item arrived 3-4 days after the estimated date. I could have just paid for regular shipping. I understand that it's busier than ever with stores being closed but you shouldn't guarantee a date if you're that backed up. Otherwise item as described.
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Posted 6 years ago
I like that I can find what I need here but, was a annoyed when I was trying to check out and a pop-up informed me I could only buy a limit of 5 starter kits per month. I would have bee happy to buy a bunch of the fin replacement batteries instead. It would have saved me a bunch of money but, the quality has gone down so much that they for the most part unusable. I got 3 fin and 2 blu starter kit. Trying to find other reliable cig a like batteries. What a waste of money. They are awful. The shipping is fast a great customer service.
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Posted 6 years ago
Good products and price but due to the situation we are all in delivery time did feel like it took longer than usual.
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Posted 6 years ago
The experience was great. Mobile platform runs smooth. Great selection - shipping speed is awful-
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Posted 6 years ago
Website easy to navigate. notifications are prompt ,out-of-stock products and reorder emails are great, service wonderful prices suitable.
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Posted 6 years ago
Honestly it got here very late, but I believe that is due to the virus rather than the company. Everything was in order upon arrival and the choices available on the website are really quite good.
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Posted 6 years ago
Took a long time to ship, which might not have been Electric Tobacconist’s fault, but the products were well worth the wait! I love all the juices I got!
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Posted 6 years ago
Good product selection & prices ,very convenient
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Posted 6 years ago
Sometimes the service is a little off, but 99% of the time they are extremely helpful and great.
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Posted 6 years ago
Fantastic service! They always put the customer first. I had a problem with an address on an order and they fixed it within hours of making the order. Absolute joy to work with, speedy replies and caring people. Definitely a reason why I keep coming back to Electric Tobacconist.
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Posted 6 years ago
Order confirmed quickly. Easy to order. Delivery took longer than expected but not company fault. All services now being impacted by covid 19. Thanks for your service.
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Posted 6 years ago
Once I received my products I was very pleased with the quality and the packaging in which I received them. I will be making another purchase from the Electric Tobacconist. Thank you again for taking care of any delayed issues due to shipping during these unknown times.
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Posted 6 years ago
My first purchase was easy through the website, but with the covid19 epidemic the delivery took some time to arrive, they did post a bulletin on their website to explain the situation which was greatly explained and understandable. I will be ordering from this company again which has all my merchandise needs.
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Posted 6 years ago
Electric Tobacconist USA is rated 4.8 based on 35,776 reviews