Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,526 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,526 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got exactly what I ordered🥳”

Helpful Report

Posted 5 years ago

“Website ease of use is great. Generally, the shipping is quite fast but this time I paid extra for expedited shipping and it arrived quite late. However, that is par for the course during the times. Selection is always great and pricing is retail or lower on all products. I like to utilize customer reviews to gauge what product is best.”

Helpful Report

Posted 5 years ago

“I enjoy your product and the service has been great from my last 2 orders. I received my order in a couple days. I now have 2 more orders that I'm waiting on patiently and the customer service is great.”

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Posted 5 years ago

“The Electric Tobacconist is a very convenient source for buying vape stuff, a lot of times my local smoke/vape shops will be out of whatever it is I'm looking for, but if I just plan ahead I can get access to a wider selection with better prices delivered to my door within 3-4 days from Denver to Virginia with free shipping!”

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Posted 5 years ago

“Had a late delivery but still very happy.”

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Posted 5 years ago

“The only problem is that every single item I am interested in ordering is out of stock. I'm guessing that is due to the recent laws on flavored vape juices & various devices so it's not exactly their fault. Other than that, I have no complaints.”

Helpful Report

Posted 5 years ago

“My experience was overall good. The products I was looking for were, for the most part, in stock. The delivery was quick and I received my items undamaged. I have made two purchases now from Electric Tobacconist. I wish we would get some sort of discount according to how much we purchase.”

Helpful Report

Posted 5 years ago

“Things come in a timely manner i just wish things were restocked more but that’s out of their hands.”

Helpful Report

Posted 5 years ago

“Good prices and they ship fast. The only trouble I have is that packages require signature by default, you should set the default to no signature and make signature optional. For people who work regular weekday hours like myself it's extremely inconvenient as it ends up returned to the post office and I have to go pick up on Saturdays. Basically negating the good job you do with shipping fast.”

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Posted 5 years ago

“Easy ordering. Fast delivery. Product was as advertised. Less expensive that products available in stores. Will order from this company again.”

Helpful Report

Posted 5 years ago

“Impressive delivery time from CO to rural Texas. Reasonable prices. Will try again soon.”

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Posted 5 years ago

“I will definitely be purchasing more products. They were very responsive and answered all my questions to the best of their abilities. The prices are fair. Between order and shipment was timely. The ONLY reason for giving 4 out of 5 stars is b/c one of the e-liquids I purchased wasn't properly packaged and it kinda got everywhere. But the bulk of the product still remained. No real complaint, just something to get better at.”

Helpful Report

Posted 5 years ago

“I appreciate the convenience. I do get some that are defective - the liquid leaks from the pod. I had to throw about 4 (out of about 18) away since I started buying from you.”

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Posted 5 years ago

“The items arrived promptly and were exactly as described.”

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Posted 5 years ago

“Good products, good service, easy ordering would recommend”

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Posted 5 years ago

“It came quickly and was awesome”

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Posted 5 years ago

“Hi Electric Tobacconist! Shortly after quitting traditional cigarettes (just over 6mos ago) I started vaping to ease my cravings. I was looking for an online supplier and Google search brought Electric Tobacconist to my attention. The website is simple and user friendly. The prices for my particular product have been fair. Products are usually at my door with 5 days of submitting my order. Never had any problems. You guys have a good business going. Keep It Up!”

Helpful Report

Posted 5 years ago

“Good selection and fast delivery.”

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Posted 5 years ago

“Product, price and delivery are top-notch. I'll be back for more.”

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Posted 5 years ago

“Like the product but don't like having to sign for it. I'm rarely home so them have to drive to post office”

Helpful Report

Posted 5 years ago

Electric Tobacconist USA is rated 4.8 based on 35,526 reviews