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Electric Tobacconist USA Reviews

4.8 Rating 35,526 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,526 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Fast delivery, good prices, good selection are what Electric Tobacconist delivers. The only problem I have had is in getting a refund for a double charge online. 10 days later- still no refund. This is beginning to sour me a bit as a frequent, long time customer. If you don't need a refund, they are a 5 star company.
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Posted 5 years ago
Site is easy to navigate, prices are pretty good, so I'll keep shopping!
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Posted 5 years ago
It was ok
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Posted 5 years ago
The team got right back to me when i was having trouble making an account.
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Posted 5 years ago
Quick and helpful. I wish the part i was asking for wasn't as expensive as buying the whole system but they did make sure i was able to find it when i had trouble figuring it out on my own.
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Posted 5 years ago
Plenty of choices good prices plenty of selections and good service
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Posted 5 years ago
Very good response time.
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Posted 5 years ago
I received my order on the 29th of February. Everything was there but my vape pen will not charge. The light comes on and stayed on for a few seconds but when I put in the nearly full pod I had been using nothing happens. Can I get it replaced? And what is the address that I send it back to?Evervthing I’ve ordered before has been perfect.
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Posted 5 years ago
Prices here are as good as it gets. Dont have to spend a ton to get free shipping. And, delivery was prompt.
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Posted 5 years ago
Good and quick service
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Posted 5 years ago
I am very happy with my recent discovery of electric tobacconist I have to say that it was very easy to navigate through their website and to view all their fantastic products Best of all priority shipping was free after a certain amount spent I'll be doing business with electric tobacconist in the future for all my smoking needs.
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Posted 5 years ago
Have all my favorite products at half the price of brick and mortar stores.
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Posted 5 years ago
Great juices. Even better pods. 👍👍
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Posted 5 years ago
I found that the customer service is good even though it's all handled via email. I thought I had a mistake on my latest order but it was my own misunderstanding of my invoice, and they promptly provided the info I needed. All orders I have placed so far have arrived in a very timely manner. If you're in doubt about shopping with these guys, don't be. There's nothing shady at all in how Electric Tobbaconist does their business. I love their business name too. It's kinda catchy. I've called my vape "my 'lectric cigarette" ever since I quit combustible cigarettes & started using them LOL.
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Posted 5 years ago
Wish there was a phone number I could call to ask questions. The Product took longer to receive the package then noted on the online site.
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Posted 5 years ago
This is the only brand that I like and they stopped selling them around where I live! I’m so glad to find them here online!
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Posted 5 years ago
Excellent service and products,great prices. Et is my go to for new pods, and nic salt juice. Have yet to have any issues with several orders already placed. Will continue to purchase my products here and recommend you do the same
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Posted 5 years ago
I am so glad I found electric tobacconist. To be able to find all the products I want from a single site. Products ship quickly.
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Posted 5 years ago
I bought a cigarette 10 days ago, but just it doesn’t work ... can you help me ?
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Posted 5 years ago
Fast shipping and quick service sometimes I have trouble finding what I'm looking for on the site.
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Posted 5 years ago
Electric Tobacconist USA is rated 4.8 based on 35,526 reviews