Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,593 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,593 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the customer service and product is real. Thanks Riddhi”

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Posted 5 years ago

“Cartridges fill a void left by V2. Most of the time they work, some go very quickly though. The two replacement batteries I have die quickly.”

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Posted 5 years ago

“Quick service, good products”

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Posted 5 years ago

“I am enjoying the products that I ordered. The only one thing I could complain about is that one of the pods did not work right out of package. But I did not let the company know”

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Posted 5 years ago

“Ever since quitting cigarettes, JUUL became my savior off of tobacco. However the pods were quite expensive, especially off the JUUL website. I was very happy to come across the electronic tobacconist because of the reasonable prices, fair taxes, and steady delivery every time.”

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Posted 5 years ago

“Electric Tobacconist always ships and arrives before the expected dates and times which has been awesome since I tend to wait until the last minute to place an order for more vape supplies. They’re my go-to for the lowest prices, quickest service and best variety of products.”

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Posted 5 years ago

“I want to give five stars, but I don't know who messed up (ET or USPS) and sent my order to the other side of the country, making me have to wait a week for what should have taken two days. LOL. Not a big deal, accidents happen, but that was my first and only order so far so I guess we will see if it happens again!!”

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Posted 5 years ago

“I'm really happy about them. They are awesome Thanks”

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Posted 5 years ago

“Fast reliable shipping as always and a great selection of salts liquid. The only thing I have a y complaint about is this month I was double charged. But as soon as I brought it to their attention it was fixed extremely fast. This is the only company I order from and I don't see that changing.”

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Posted 5 years ago

“Ever since I moved from the U.K. to the US I have had a hard time finding a trustworthy company as I’m not familiar with the ones near me. This site was recommended to me by Totally Wicked UK and have been using it since. Delivery has always been on time! Only thing stopping me from giving the last star is that they do not have a lot of the Totally Wicked brand only Red Label but I prefer the Totally Wicked Symphony label. Overall I’m happy with the ease of finding products on their website.”

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Posted 5 years ago

“I have made and received 2 orders. Very pleased with the speed of delivery after order was completed. They seem to have a wide range of vaping products that I will explore as needed. My only complaint is the limits that are set on the pods that I use. I am retired and travel quite often and wanted to stock up so that I don't have to look for the pods that I use while on the road.”

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Posted 5 years ago

“Fast delivery, good prices, good selection are what Electric Tobacconist delivers. The only problem I have had is in getting a refund for a double charge online. 10 days later- still no refund. This is beginning to sour me a bit as a frequent, long time customer. If you don't need a refund, they are a 5 star company.”

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Posted 5 years ago

“Site is easy to navigate, prices are pretty good, so I'll keep shopping!”

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Posted 5 years ago

“It was ok”

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Posted 5 years ago

“The team got right back to me when i was having trouble making an account.”

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Posted 5 years ago

“Quick and helpful. I wish the part i was asking for wasn't as expensive as buying the whole system but they did make sure i was able to find it when i had trouble figuring it out on my own.”

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Posted 5 years ago

“Plenty of choices good prices plenty of selections and good service”

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Posted 5 years ago

“Very good response time.”

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Posted 5 years ago

“I received my order on the 29th of February. Everything was there but my vape pen will not charge. The light comes on and stayed on for a few seconds but when I put in the nearly full pod I had been using nothing happens. Can I get it replaced? And what is the address that I send it back to?Evervthing I’ve ordered before has been perfect.”

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Posted 5 years ago

“Prices here are as good as it gets. Dont have to spend a ton to get free shipping. And, delivery was prompt.”

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Posted 5 years ago

Electric Tobacconist USA is rated 4.8 based on 35,593 reviews