Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,526 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,526 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They have good variety and prices and shipping is also fast as well.satisfied with there site.”

Helpful Report

Posted 5 years ago

“Overall I have to say that my whole experience from checking out the site to receiving my order in the mail everything was pretty good. I only gave it 4 stars for the fact that the variety of juice brands/flavs, & hardware (i.e Smok pods specifically) could a bit larger, but my #1 thought was shipping should definitely always be free, or at least free when spending $20 or more. On the plus side, prices are pretty good & ship time was fairly quick. I will be coming back! :)”

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Posted 5 years ago

“Good quality and shipped timely”

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Posted 5 years ago

“Great service, delivery, and accountability. Yet, please be more accurate with your out of stocks...I'll be happy to wait if that's what it takes. Please don't lose your great service due to getting too big!”

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Posted 5 years ago

“The website was easy to navigate, which I liked since I am not tech savey. It took 8 days for the product to arrive, would have liked it faster but still good.”

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Posted 5 years ago

“This company has very good pricing and products. Shipment was fast and East to use. I highly recommend them!”

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Posted 5 years ago

“Service was very efficient, ordered my items and received them in 3days.”

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Posted 5 years ago

“Web site was easy to use, great range of product options. Received my order much faster than I expected and am very happy with it.”

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Posted 5 years ago

“Great prices, reasonable shipping and good selection. This site is my go-to!”

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Posted 5 years ago

“Great selection and custom service! I only wish the expedited shipping would come with lesser totals and an alternate to being home for delivery. I work so I've had many packages go to the post office which is a huge hastle.”

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Posted 5 years ago

“Electric tobacconist really took care of my needs and quickly. My vape broke and they had one in stock. Website was easy to navigate through and my new vape arrived quickly. And i was informed on arrival yo my house via email. I really appreciate the professionalism.”

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Posted 5 years ago

“Best service and best price I have found shipping is very fast and tracking number updated daily will be a regular!”

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Posted 5 years ago

“Delivery is super fast with every order! They have alot of products to choose from and product explanations on each page.”

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Posted 5 years ago

“Products are affordable.”

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Posted 5 years ago

“Pretty easy website, fast delivery of product, good selection”

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Posted 5 years ago

“Great prices, fast shipping. The only problem is that a lit of the time they don't have the majority of puff bar flavors in stock.”

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Posted 5 years ago

“Disappointed I can't get flavored nic salt in Washington but other then that great customer service and great vap products”

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Posted 5 years ago

“I appreciate the quick response to my shipment issue and the resolution reached. I just wish that a phone number was available, to speak to a live person in discussing my issue. No telephone option available!”

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Posted 5 years ago

“the electric tobacconist is a very reliable site to get all your vape needs. they have a good amount of variety for flavors, devices, and accessories. the site navigation is sometimes a little slow but their order processing times and shipping speeds are phenomenal even for the free shipping. pretty happy to be their customer for over a year.”

Helpful Report

Posted 5 years ago

“The first purchase went well, but on the second, the ad said buy four pods and get the unit for free. Instead, on checkout, the charge was $14.99 for the unit. I stopped the purchase, and have not heard from you! The first purchase was exactly what I ordered! I appreciate it! Please correct the second! Mike”

Helpful Report

Posted 5 years ago

Electric Tobacconist USA is rated 4.8 based on 35,526 reviews