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Electric Tobacconist USA Reviews

4.8 Rating 35,594 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,594 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Service is really fast.
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Posted 5 years ago
Great customer service!
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Posted 5 years ago
Great product, & really good support, Glad for your service,
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Posted 5 years ago
Good merchant with great products and prices !!
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Posted 5 years ago
Thank you for a quick response to my question. I truly appreciate great customer service!
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Posted 5 years ago
Shipped fast, huge selection and good prices. Only reason not 5 stars, I didn't realize the newsletter 10% off only applied to the first order (I didn't actually know they sent me a 10% email code.) It would have been nice if the 10% was automatically taken off my first order versus having to get a code from my email.
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Posted 5 years ago
Very satisfied with the fast delivery and always lots of sale items available overall service is excellent.
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Posted 5 years ago
Love this company and how quickly I get their products. I’m very pleased with the quality of the vape juices as well as the affordable prices! This is my go to site for anything vaping related. The company is trust worthy and I will recommend this site to any of my friends!
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Posted 5 years ago
Purchase cost less than at direct product website. It was delivered even faster than anticipated🤸‍♀️Only challenge was the initial account setup where I had to check back to confirm receipt of driver's license to conclude order. Elizabeth S.
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Posted 5 years ago
Good quality products and very fast shipping, and they always let you know what’s happening.
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Posted 5 years ago
I have ordered from Electric Tobacconist USA several times. Their prices are fair, shipping is fast, and I really like they accept PayPal. I'm sure I will order from them again. Thanks.
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Posted 5 years ago
the prices and the deals are very good, however shipping options can be better
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Posted 5 years ago
Had a little snafoo when trying to order and kept getting the card declined even though the card was fine. Switched to a different card and had no problem. Arrived fast and great service when dealing with my card.
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Posted 5 years ago
I have made multiple purchases from ET. I love their wide selection of products and search filters. Helpful descriptions and shipping is quick. Excellent deals and sales too. Will continue to use
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Posted 5 years ago
I ordered a vuse e-cigarette from them and its okay. No fault of theirs, just not so in to "vaping". It was super cheap, which was dope, and came relatively quickly. It was good enough service i plan on checking out some other products they offer
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Posted 5 years ago
This website is the best I’ve found for selection and prices of nic salt juice. The nautilus device I bought leaks, and I will be requesting a replacement. Otherwise, all the juices have been above average.
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Posted 5 years ago
Sometimes e-juice is on the older/stale side, but great prices and always ships on time.
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Posted 5 years ago
I've made 3-4 purchases and have been pleased with the products so far.
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Posted 5 years ago
Love the variety. Fast service too!
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Posted 5 years ago
The customer service is quite helpful. I didn’t expect for them to be so prompt and helpful. I was disappointed with a package being mis-delivered but they went out of there way to rectify it and go above and beyond. I am grateful they have become my vape shop of choice. Thank you.
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Posted 5 years ago
Electric Tobacconist USA is rated 4.8 based on 35,594 reviews