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Electric Tobacconist USA Reviews

4.8 Rating 35,526 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,526 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Good products and fast shipping but a customer service number should be available for any concerns, I tried to change of my order, couldnt find a number, and my ticket never got a response.
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Posted 5 years ago
I love the fast shipping. But despise having to sign for the package. I work full time and so does my husband. So it is difficult to GET my package.
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Posted 5 years ago
Got my product quickly within a fair amount of time. Shipped quickly
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Posted 5 years ago
The prices are fair and the shipping is quick
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Posted 5 years ago
I recently joined the website since I had purchase Totally Wicked products in the past. I need some parts for my Resolve cig. I purchase a micro tank and cl coils. The site is friendly and relatively easy to navigate. Customer Support responded quickley to my questions. My only concern is that they do not stock the batteries for the Resolve unit. They promised to pass along this information so hopefully I can purchase an additional battery without having to buy a complete Resolve set-up, that I don't need. I would recommend the sight. It would be helpful for thos of us that have used the VG/PG liquids for years to provide some additional information on the best way to use Nicotine Salts Vapor. I had to go some where else to learn about Salts.
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Posted 5 years ago
Honestly I was surprised by the speed of the delivery it always arrives before the date mentioned. It takes 3 days or so after my order for my package to arrive. I would however, like it if the website had more options for salt nic products and smok nord coils. Other than that perfect
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Posted 5 years ago
Speed of delivery a little slow. Website works good. We will order from Electric Tobacconist again!
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Posted 5 years ago
Electric Tobacconist was great. I ordered 4 disposable vapes from different companies and they all arrived right in about a week.
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Posted 5 years ago
Everything works as it should good prices and easy website to use
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Posted 5 years ago
I have ordered from this website twice now and I must say they do have a very good selection of many different items! My personal favourite part is I can find my juice at a high nic that is hard for me to find else where. The shipping is a little slow though. Over all very good service.
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Posted 5 years ago
Great prices, sales and offers. Received my orders very quickly! Will definitely continue to be a repeat customer!
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Posted 5 years ago
I like the whole website it is easy to browse and the prices are great. My first order arrived on time and I was satisfied with the service. But my second order didn’t arrive on time although I payed for the 2 day shipping. It’s been a week now and still waiting. I did contact their help page and they contact me soon enough and they resent the package but just I said still waiting for it. In general, I like them and I appreciate the care they’ve showed me and I understand that shipping issues could be caused by the carrier.
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Posted 5 years ago
Great prices
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Posted 5 years ago
My shipment came in sooner than expected!!
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Posted 5 years ago
good juul
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Posted 5 years ago
Love the sales but wish I got codes. I signed up for letters but never get codes for discounts.
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Posted 5 years ago
This company although a specific product that I’ve purchased has failed miserably, has been practically instantaneous in its efforts to resolve my issue. I realize that the company is a vendor and not the manufacturer of the product, therefore I will continue to purchase from ELECTRICTOBACCONIST.
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Posted 5 years ago
The product was delivered quickly and was exactly as ordered.
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Posted 5 years ago
This is a great company. They have a wide variety of products and fast efficient shipping. The website is easy to navigate and clearly marked. All in all a great experience!
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Posted 5 years ago
delivery was good and the website has a wide variety of different products
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Posted 5 years ago
Electric Tobacconist USA is rated 4.8 based on 35,526 reviews