Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,594 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,594 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly fast most of the time and the prices are great! I've already recommended this company to friends or mine”

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Posted 5 years ago

“The company provides a great service and most of all they make sure that the products are being purchased by adults”

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Posted 5 years ago

“Electric Tobacconist USA is a great site I am a new buyer but I’ve been happy with all my purchase so far except one but it’s not their fault it’s the manufacture for Uwell Caliburn. My Uwell caliburn stopped working after first uses and that was really annoying especially cause I spent 20$ dollars to not even get a full 24 hrs out of it. But I love this site it’s cheaper than buying at store”

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Posted 5 years ago

“Shipping is always fast and the order is always correct”

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Posted 5 years ago

“The prices just can't be beaten, and shipping is exceptionally fast. My only issue has been waiting for out of stock items. Thank you!”

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Posted 5 years ago

“Packing was done well and the products were as described. My only complaint is the shipping cost (but it's understandable). I'll just do my orders in bulk so I get free shipping. Great website!”

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Posted 5 years ago

“The products worked great, delivery was quick, I will use this company again and hope for a discount on my next order!”

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Posted 5 years ago

“Products are as described and the customer service is excellent- prompt and helpful responses.”

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Posted 5 years ago

“I came onto this site to find puff parts cheaper than in the store. I found them easily and they were almost half the price. The only issue I had was that a lot of the flavors were out of stock. I placed an order and they came within a couple days. Overall happy with my experience and will shop on this site again.”

Helpful Report

Posted 5 years ago

“Fast enough delivery. Buying product that includes 2 free other products could be made easier. Had no reason to contact any sort of customer service. A few liquids I wanted to try were out of stock. :( Overall, good enough. I really just wanted what I ordered and gave the free juice to my flatmate.”

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Posted 5 years ago

“Bought my stuff on Dec 3 and it got shipped out fast. But still waiting on USPS to deliver my package and it is Dec 14th. 2 attempts have been made and no one came to deliver. Rescheduled twice and still no package. Electric Tobacconist service is good but USPS is garbage”

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Posted 5 years ago

“Good products and fast shipping but a customer service number should be available for any concerns, I tried to change of my order, couldnt find a number, and my ticket never got a response.”

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Posted 5 years ago

“I love the fast shipping. But despise having to sign for the package. I work full time and so does my husband. So it is difficult to GET my package.”

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Posted 5 years ago

“Got my product quickly within a fair amount of time. Shipped quickly”

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Posted 5 years ago

“The prices are fair and the shipping is quick”

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Posted 5 years ago

“I recently joined the website since I had purchase Totally Wicked products in the past. I need some parts for my Resolve cig. I purchase a micro tank and cl coils. The site is friendly and relatively easy to navigate. Customer Support responded quickley to my questions. My only concern is that they do not stock the batteries for the Resolve unit. They promised to pass along this information so hopefully I can purchase an additional battery without having to buy a complete Resolve set-up, that I don't need. I would recommend the sight. It would be helpful for thos of us that have used the VG/PG liquids for years to provide some additional information on the best way to use Nicotine Salts Vapor. I had to go some where else to learn about Salts.”

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Posted 5 years ago

“Honestly I was surprised by the speed of the delivery it always arrives before the date mentioned. It takes 3 days or so after my order for my package to arrive. I would however, like it if the website had more options for salt nic products and smok nord coils. Other than that perfect”

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Posted 5 years ago

“Speed of delivery a little slow. Website works good. We will order from Electric Tobacconist again!”

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Posted 5 years ago

“Electric Tobacconist was great. I ordered 4 disposable vapes from different companies and they all arrived right in about a week.”

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Posted 5 years ago

“Everything works as it should good prices and easy website to use”

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Posted 5 years ago

Electric Tobacconist USA is rated 4.8 based on 35,594 reviews