Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,594 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,594 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection and custom service! I only wish the expedited shipping would come with lesser totals and an alternate to being home for delivery. I work so I've had many packages go to the post office which is a huge hastle.”

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Posted 5 years ago

“Electric tobacconist really took care of my needs and quickly. My vape broke and they had one in stock. Website was easy to navigate through and my new vape arrived quickly. And i was informed on arrival yo my house via email. I really appreciate the professionalism.”

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Posted 5 years ago

“Best service and best price I have found shipping is very fast and tracking number updated daily will be a regular!”

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Posted 5 years ago

“Delivery is super fast with every order! They have alot of products to choose from and product explanations on each page.”

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Posted 5 years ago

“Products are affordable.”

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Posted 5 years ago

“Pretty easy website, fast delivery of product, good selection”

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Posted 5 years ago

“Great prices, fast shipping. The only problem is that a lit of the time they don't have the majority of puff bar flavors in stock.”

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Posted 5 years ago

“Disappointed I can't get flavored nic salt in Washington but other then that great customer service and great vap products”

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Posted 5 years ago

“I appreciate the quick response to my shipment issue and the resolution reached. I just wish that a phone number was available, to speak to a live person in discussing my issue. No telephone option available!”

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Posted 5 years ago

“the electric tobacconist is a very reliable site to get all your vape needs. they have a good amount of variety for flavors, devices, and accessories. the site navigation is sometimes a little slow but their order processing times and shipping speeds are phenomenal even for the free shipping. pretty happy to be their customer for over a year.”

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Posted 5 years ago

“The first purchase went well, but on the second, the ad said buy four pods and get the unit for free. Instead, on checkout, the charge was $14.99 for the unit. I stopped the purchase, and have not heard from you! The first purchase was exactly what I ordered! I appreciate it! Please correct the second! Mike”

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Posted 5 years ago

“The website and the checkout process was super easy to navigate. Wishing they had more of the brand flavors I wanted but the selection was out of stock on a number of the puff brands I liked. All in all, it was an easy and pleasant shopping experience and better priced than in most brick and mortar stores.”

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Posted 5 years ago

“Quick service, good prices. One of the few I’ve found to have lower level of nicotine levels.”

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Posted 5 years ago

“Website has a large selection, had everything I was looking for and arrived quickly. I only wish there was an option to purchase egift cards through the site. I had to split my order into, two so I could use a visa vanilla giftcard as well as my bank card. Overall great service.”

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Posted 5 years ago

“I was happy to see that I could order my product here and I didn't have to wait too long for my stuff to come in the mail. Thank you”

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Posted 5 years ago

“Fast delivery great selection”

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Posted 5 years ago

“My products were delivered in a timely fashion with all information needed for tracking right to my door. I will definitely be using Electric Tobacconist in my future orders.”

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Posted 5 years ago

“I want to give 5 stars, cause this is the best place I have found for my eliquids, I use salts pink melon and it's cheaper on here sometimes I see discounts on my brand but it's still cheaper and shipping is literally FAST!! I have only one issue the new tips on the salts brand I use really suck I loose a lot of liquid and its constantly just messy. I want older versions back. They did credit me for the issue I got credit for 1 bottle so I am grateful for their efforts, just hope they fix the tips cause like I said it constantly leaks and messy, PLEASE FIX THIS!!! LOVE COMPANY LOVE PRODUCT HATE NEW TIP❣❣❣❣”

Electric Tobacconist USA 4 star review on 18th January 2020

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Posted 5 years ago

“Purchased the novo 2 kit. Everything has been perfect. will definitely purchase from here again”

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Posted 5 years ago

“It’s small and easy to store, it came with a week which is always good!”

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Posted 5 years ago

Electric Tobacconist USA is rated 4.8 based on 35,594 reviews