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Electric Tobacconist USA Reviews

4.8 Rating 35,526 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,526 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Ordering was easy, delivery was fast and accurate. I would like better deals when buying multiple packs of juul pods.
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Posted 5 years ago
The selection of vaping products is good, the juice price beats my local vape store, and the delivery of the products are fast.
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Posted 5 years ago
Always exactly what you ordered fast free shipping .
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Posted 5 years ago
Good variety of products. Prompt delivery.
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Posted 5 years ago
I would give this website a 4/5 stars review because it is super quick and fast, as well as super easy to use. I first discovered this website about a month back and after the order came in 2 days later, I was super happy with the efficiency, as well as the layout of the website.
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Posted 5 years ago
Electric Tobacconist has always had extremely quick shipping policies in the 6 months that I have been using them. Their prices are more than competitive with local shops. Also, when they say "Purchase in the next X hours for same day shipping." they mean it! The one thing I would change is the frequency of promotional emails. I used to buy a new device every couple weeks, but now I just vape and enjoy the device I have. I'm sure some of the promotions are due to fear of legislation taking down online sales, but it gets a little annoying. I will continue supporting your team for the long haul!
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Posted 5 years ago
fast shipping - good customer service - good prices
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Posted 5 years ago
Good service and big selection. I picked some bad flavors but that's my fault
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Posted 5 years ago
Product showed up in reasonable time with what I ordered
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Posted 5 years ago
When I order my first time I never got a tracking number. So I reached out to them to see ig I was getting one and the said yes bit it was delivered two days ago. But there product is good.
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Posted 5 years ago
The prices cant be beat and the customer service was prompt when I made a mistake on my delivery address. The only slight annoyance is how long it takes for things to ship out but once they do the items arrived quickly.
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Posted 5 years ago
Good amount of products to choose from. Shipping was always when expected and on time except my last order came in 4 days later than expected. Good prices. Orders get shipped quickly.
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Posted 5 years ago
I made my first order about 2 weeks ago and unfortunately the order was delayed and it took 5 days extra to get to my home it was a bit frustrating but when I received the product, I was beyond happy because I had finally gotten it. The website is very user friendly and prices are unbeatable. I overall like Electric Tobacconist USA!
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Posted 5 years ago
Quick delivery customer service okay they say they sent me coupon to use they never did emails back and fourth quickly no direct line to call so 4 out of 5stars
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Posted 5 years ago
The service was good. I feel it could be better if there were more follow up emails regarding the order.
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Posted 5 years ago
The product itself was great, price was excellent. My only issue was with signature required delivery. I'm a busy person so this caused a delay, at a bad time. Not their fault but just an annoyance that I wish we could opt out of
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Posted 5 years ago
Once they verify your age, shipment is fast and easy. I’ll definitely order from here again!
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Posted 5 years ago
Great products and prices. Fast shipping and free when you order for $20 or more. Unfortunately coils not available for all vipes they sell ):
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Posted 5 years ago
Placed an online order and received about 3 days later. Easy to order and good selection to order from.
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Posted 5 years ago
I really enjoy the variety of options presented. I've shopped with the company in the past and I was happy to come back.
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Posted 5 years ago
Electric Tobacconist USA is rated 4.8 based on 35,526 reviews