Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,594 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,594 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered from this website twice now and I must say they do have a very good selection of many different items! My personal favourite part is I can find my juice at a high nic that is hard for me to find else where. The shipping is a little slow though. Over all very good service.”

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Posted 5 years ago

“Great prices, sales and offers. Received my orders very quickly! Will definitely continue to be a repeat customer!”

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Posted 5 years ago

“I like the whole website it is easy to browse and the prices are great. My first order arrived on time and I was satisfied with the service. But my second order didn’t arrive on time although I payed for the 2 day shipping. It’s been a week now and still waiting. I did contact their help page and they contact me soon enough and they resent the package but just I said still waiting for it. In general, I like them and I appreciate the care they’ve showed me and I understand that shipping issues could be caused by the carrier.”

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Posted 5 years ago

“Great prices”

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Posted 5 years ago

“My shipment came in sooner than expected!!”

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Posted 5 years ago

“good juul”

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Posted 5 years ago

“Love the sales but wish I got codes. I signed up for letters but never get codes for discounts.”

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Posted 5 years ago

“This company although a specific product that I’ve purchased has failed miserably, has been practically instantaneous in its efforts to resolve my issue. I realize that the company is a vendor and not the manufacturer of the product, therefore I will continue to purchase from ELECTRICTOBACCONIST.”

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Posted 5 years ago

“The product was delivered quickly and was exactly as ordered.”

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Posted 5 years ago

“This is a great company. They have a wide variety of products and fast efficient shipping. The website is easy to navigate and clearly marked. All in all a great experience!”

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Posted 5 years ago

“delivery was good and the website has a wide variety of different products”

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Posted 5 years ago

“Ordering was easy, delivery was fast and accurate. I would like better deals when buying multiple packs of juul pods.”

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Posted 5 years ago

“The selection of vaping products is good, the juice price beats my local vape store, and the delivery of the products are fast.”

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Posted 5 years ago

“Always exactly what you ordered fast free shipping .”

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Posted 5 years ago

“Good variety of products. Prompt delivery.”

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Posted 5 years ago

“I would give this website a 4/5 stars review because it is super quick and fast, as well as super easy to use. I first discovered this website about a month back and after the order came in 2 days later, I was super happy with the efficiency, as well as the layout of the website.”

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Posted 5 years ago

“Electric Tobacconist has always had extremely quick shipping policies in the 6 months that I have been using them. Their prices are more than competitive with local shops. Also, when they say "Purchase in the next X hours for same day shipping." they mean it! The one thing I would change is the frequency of promotional emails. I used to buy a new device every couple weeks, but now I just vape and enjoy the device I have. I'm sure some of the promotions are due to fear of legislation taking down online sales, but it gets a little annoying. I will continue supporting your team for the long haul!”

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Posted 5 years ago

“fast shipping - good customer service - good prices”

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Posted 5 years ago

“Good service and big selection. I picked some bad flavors but that's my fault”

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Posted 5 years ago

“Product showed up in reasonable time with what I ordered”

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Posted 5 years ago

Electric Tobacconist USA is rated 4.8 based on 35,594 reviews