Login
Start Free Trial Are you a business? Click Here

Electric Tobacconist USA Reviews

4.8 Rating 35,776 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,776 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

Visit Website

Email:

www.electrictobacconist.support

Write Your review

So far I have a good experience with you guys. It would be great if you would have everything In stock, but I understand time is not great for everyone. Thank you guys. I really appreciate doing business with you.
Helpful Report
Posted 6 years ago
I'm a frequent customer of ET customer service is always attentive and responsive and though there has been delays due to covid I still appreciate the effort and courage this company has taken to ensure us the same great service I've come to depend on from electronic tobaccoist
Helpful Report
Posted 6 years ago
The items were correct and all work good. There was a little delayed in shipping they refunded my shipping and I still receive the items only one day late. Good customer service and prices would recommend to a friend!!
Helpful Report
Posted 6 years ago
Nothing beats the quality, authenticity and price of products purchased through Electric Tobacconist. My only qualm is shipping time. While I understand the pandemic is slowing everything down, I paid for expedited shipping and yet my order was not given any sort of priority in getting out the door- nor did I receive any sort of compensation for the delay (despite having paid more to get my product sooner).
Helpful Report
Posted 6 years ago
Great selection of nic salts. Also had a hard to find product in stock. Responded quickly to an email question. Product shipped and delivered very quickly.
Helpful Report
Posted 6 years ago
Considering everything going on in the world today (COVID-19) package was delivered on time. Easy online shopping. Would use this site again and already have.
Helpful Report
Posted 6 years ago
Got exactly what I orderedđŸ¥³
Helpful Report
Posted 6 years ago
Website ease of use is great. Generally, the shipping is quite fast but this time I paid extra for expedited shipping and it arrived quite late. However, that is par for the course during the times. Selection is always great and pricing is retail or lower on all products. I like to utilize customer reviews to gauge what product is best.
Helpful Report
Posted 6 years ago
I enjoy your product and the service has been great from my last 2 orders. I received my order in a couple days. I now have 2 more orders that I'm waiting on patiently and the customer service is great.
Helpful Report
Posted 6 years ago
The Electric Tobacconist is a very convenient source for buying vape stuff, a lot of times my local smoke/vape shops will be out of whatever it is I'm looking for, but if I just plan ahead I can get access to a wider selection with better prices delivered to my door within 3-4 days from Denver to Virginia with free shipping!
Helpful Report
Posted 6 years ago
Had a late delivery but still very happy.
Helpful Report
Posted 6 years ago
The only problem is that every single item I am interested in ordering is out of stock. I'm guessing that is due to the recent laws on flavored vape juices & various devices so it's not exactly their fault. Other than that, I have no complaints.
Helpful Report
Posted 6 years ago
My experience was overall good. The products I was looking for were, for the most part, in stock. The delivery was quick and I received my items undamaged. I have made two purchases now from Electric Tobacconist. I wish we would get some sort of discount according to how much we purchase.
Helpful Report
Posted 6 years ago
Things come in a timely manner i just wish things were restocked more but that’s out of their hands.
Helpful Report
Posted 6 years ago
Good prices and they ship fast. The only trouble I have is that packages require signature by default, you should set the default to no signature and make signature optional. For people who work regular weekday hours like myself it's extremely inconvenient as it ends up returned to the post office and I have to go pick up on Saturdays. Basically negating the good job you do with shipping fast.
Helpful Report
Posted 6 years ago
Easy ordering. Fast delivery. Product was as advertised. Less expensive that products available in stores. Will order from this company again.
Helpful Report
Posted 6 years ago
Impressive delivery time from CO to rural Texas. Reasonable prices. Will try again soon.
Helpful Report
Posted 6 years ago
I will definitely be purchasing more products. They were very responsive and answered all my questions to the best of their abilities. The prices are fair. Between order and shipment was timely. The ONLY reason for giving 4 out of 5 stars is b/c one of the e-liquids I purchased wasn't properly packaged and it kinda got everywhere. But the bulk of the product still remained. No real complaint, just something to get better at.
Helpful Report
Posted 6 years ago
I appreciate the convenience. I do get some that are defective - the liquid leaks from the pod. I had to throw about 4 (out of about 18) away since I started buying from you.
Helpful Report
Posted 6 years ago
The items arrived promptly and were exactly as described.
Helpful Report
Posted 6 years ago
Electric Tobacconist USA is rated 4.8 based on 35,776 reviews