Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,593 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,593 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The juices are very good. It just took a little longer than expected to get them. But 100% will be getting more juice from here”

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Posted 5 years ago

“The website is easy to use, ordering was a breeze but the only downside is shipping. I'm not sure if this is due to the corona virus or not but it took over a week to get the products. I paid s little extra for shipping on both orders and it was the same result. I received email notification within 2 days that the items had been processed and shipped, even given a tracking number. They then sat for 4 or 5 days in Boulder, CO. They were being shipped to Portland, OR. That shouldn't take 7 business days. I'm just stating what happened twice for your information. If they were given to a postal service and were held for a while, that's not really on your company.”

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Posted 5 years ago

“I'm very happy with the items I ordered. I received everything. Thanks.”

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Posted 5 years ago

“Pretty pleased. Sometime I pay for expedited shipping but rarely get it any faster than standard.”

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Posted 5 years ago

“Due to my order having been placed during the covid19 quarentine i cant review the delivery times! Amazing selection on the site easy to navigate and get an order placed. Ill be reordering from this company when covid19 cools down so i can give a good review! Would reccommend friends for a purchase due to the vast selection on site!”

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Posted 5 years ago

“Great products”

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Posted 5 years ago

“I recieved the order but have had 3 pods leak so far out of two separated packs. Going to call and let them know.”

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Posted 5 years ago

“Great service and prices. Back button resets entire search. Very annoying.”

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Posted 5 years ago

“Very pleased with the selection on the site. I was able to find exactly what I was looking for. Will definitely order again”

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Posted 5 years ago

“Good communication when things got nuts and I got the correct products in a fairly short time period considering all the stuff. Thanks for doing what you can.”

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Posted 5 years ago

“I enjoyed being able to get my product when I can’t just go to a smoke shop and buy puff bars, so thank you for very much for staying open and being an essential for me!”

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Posted 5 years ago

“Happy with product, took 2 weeks to receive with paying for shipping look for another way to ship outside of usps”

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Posted 5 years ago

“Paid for priority shipping, was given an estimated date and my item arrived 3-4 days after the estimated date. I could have just paid for regular shipping. I understand that it's busier than ever with stores being closed but you shouldn't guarantee a date if you're that backed up. Otherwise item as described.”

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Posted 5 years ago

“I like that I can find what I need here but, was a annoyed when I was trying to check out and a pop-up informed me I could only buy a limit of 5 starter kits per month. I would have bee happy to buy a bunch of the fin replacement batteries instead. It would have saved me a bunch of money but, the quality has gone down so much that they for the most part unusable. I got 3 fin and 2 blu starter kit. Trying to find other reliable cig a like batteries. What a waste of money. They are awful. The shipping is fast a great customer service.”

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Posted 5 years ago

“Good products and price but due to the situation we are all in delivery time did feel like it took longer than usual.”

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Posted 5 years ago

“The experience was great. Mobile platform runs smooth. Great selection - shipping speed is awful-”

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Posted 5 years ago

“Website easy to navigate. notifications are prompt ,out-of-stock products and reorder emails are great, service wonderful prices suitable.”

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Posted 5 years ago

“Honestly it got here very late, but I believe that is due to the virus rather than the company. Everything was in order upon arrival and the choices available on the website are really quite good.”

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Posted 5 years ago

“Took a long time to ship, which might not have been Electric Tobacconist’s fault, but the products were well worth the wait! I love all the juices I got!”

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Posted 5 years ago

“Good product selection & prices ,very convenient”

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Posted 5 years ago

Electric Tobacconist USA is rated 4.8 based on 35,593 reviews