Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

“Shipping was fast tracking made easy. It was Alitalia hard to create a "ticket" to let them know that I had a problem with the battery I had bought, but once I did they sent a replacement within three days plus two extra batteries. Will be happy to order there again.”

Helpful Report

Posted 7 years ago

“Offers a speedy delivery with quality service and products.”

Helpful Report

Posted 7 years ago

We wanted to thank you for leaving us such an awesome review! We hope you will continue to shop with us here at the Electric Tobacconist for all of your vaping needs. Let us know if there is anything we can do to further assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“I was surprised at how quickly I received my purchase, but very satisfied. it was in good condition, and exactly as advertised. over all I am quite satisfied.”

Helpful Report

Posted 7 years ago

Thanks for leaving us such an awesome review! We are so thankful to have you as a customer and we hope you continue to choose ET for all of your vaping needs. Have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“Good quick service & discreet packaging”

Helpful Report

Posted 7 years ago

We wanted to thank you for leaving us such an awesome review! We hope you will continue to shop with us here at the Electric Tobacconist for all of your vaping needs. Let us know if there is anything we can do to further assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“The Phix pods I ordered were delivered in a good amount of time and I'm satisfied with them.”

Helpful Report

Posted 7 years ago

Hey! Thanks so much for leaving us such an awesome review! We are so happy to hear you were satisfied with our products. Let us know if there is anything more we can do to assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“Shipping was fast, would have preferred a better deal but I did save $8 more than at a store by buying more.”

Helpful Report

Posted 7 years ago

Hi Stephen, Thanks for the review! Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“Prompt, easy service.”

Helpful Report

Posted 7 years ago

Hey! Thanks so much for leaving us such an awesome review! We are so happy to hear you were satisfied with our products. Let us know if there is anything more we can do to assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“Got my products in on time with mo damage. Very easy and simple process”

Helpful Report

Posted 7 years ago

We wanted to thank you for leaving us such an awesome review Cade! We hope you will continue to shop with us here at the Electric Tobacconist for all of your vaping needs. Let us know if there is anything we can do to further assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“I have been ordering from ET for almost a year now. The website is relatively easy to use, Descriptions of product accurate, order processing and shipping is fast. I had two minor issues with orders. The customer service took care of the issues promply. I wish more companies were as helpful as Electric Tobacconist. As much as I'd like to win the $100 prize... I may not know if I won because I don't have a facebook page.”

Helpful Report

Posted 7 years ago

We wanted to thank you for leaving us such an awesome review Jeffrey! We hope you will continue to shop with us here at the Electric Tobacconist for all of your vaping needs. Let us know if there is anything we can do to further assist you. We hope you have a wonderful day and VAPE ON! P.S. The winner of the $100 prize is announced via Email, so if you win, we will be sure to get in contact with you! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“Fast service, Product was exactly as advertised.”

Helpful Report

Posted 7 years ago

Thanks for leaving us such an awesome review Paul! We are so thankful to have you as a customer and we hope you continue to choose ET for all of your vaping needs. Have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“In the comments line, I asked a question and I was promptly and pleasantly responded to, although I wished the response was different lol. Also, the Phix pods I received were there before the date that was told to me, so that worked out better than expected.”

Helpful Report

Posted 7 years ago

Hey Precious! Thanks so much for leaving us such an awesome review! We are so happy to hear you were satisfied with our products. Let us know if there is anything more we can do to assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“The website was easy to use and the customer service was very helpful. Shipping was a little off because of Thanksgiving but that's to be expected. Overall, I will be ordering from them again.”

Helpful Report

Posted 7 years ago

Hey! Thanks so much for leaving us such an awesome review! We are so happy to hear you were satisfied with our products. Let us know if there is anything more we can do to assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“Was my first vape. I got it super quick and it’s working great. Thanks!”

Helpful Report

Posted 7 years ago

Thanks for leaving us such an awesome review! We are so thankful to have you as a customer and we hope you continue to choose ET for all of your vaping needs. Have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“Everything that was advertised and received lived up to ads expectations. Had to wait on the carry case and accessories. Wish they could sell the flavored tobacco in state I live in. Device keeps a good charge for hours of use.”

Helpful Report

Posted 7 years ago

Thanks for leaving us such an awesome review Robert! We are so thankful to have you as a customer and we hope you continue to choose ET for all of your vaping needs. Have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“Good customer service and responded in a reasonable time to my problems.”

Helpful Report

Posted 7 years ago

We wanted to thank you for leaving us such an awesome review Milo! We hope you will continue to shop with us here at the Electric Tobacconist for all of your vaping needs. Let us know if there is anything we can do to further assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“Shipping, service, the people, local all the amazing things aboit this website and their products.”

Helpful Report

Posted 7 years ago

Hey Shannon! Thanks so much for leaving us such an awesome review! We are so happy to hear you were satisfied with our products. Let us know if there is anything more we can do to assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“The selection and interface were perfectly fine, however my Vuze Vibe cartridges were somehow cheaper at my local tobacco shop or 7-11. Shipping seemed a little slow, but I got what I paid for in that case.”

Helpful Report

Posted 7 years ago

Hey James! Thanks so much for leaving us such an awesome review! We are so happy to hear you were satisfied with our products. Let us know if there is anything more we can do to assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“you guys have great customer service. Very nice people.”

Helpful Report

Posted 7 years ago

Hi Dunnard, I have reached out to you via email about this issue and look forward to resolving it with you! Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“Getting my pods to me most of the fast”

Helpful Report

Posted 7 years ago

Thanks for leaving us such an awesome review! We are so thankful to have you as a customer and we hope you continue to choose ET for all of your vaping needs. Have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“Fast shipping and easy to access the site”

Helpful Report

Posted 7 years ago

Hey Brittney! Thanks so much for leaving us such an awesome review! We are so happy to hear you were satisfied with our products. Let us know if there is anything more we can do to assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Electric Tobacconist USA Reviews