Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

“Comparable pricing to other sites, not all that happy with their shipping, always takes a week to get my order. I ordered Sun. at noon and did not receive shipping conformation until Tues. afternoon. I was informed that my order did not ship till Tues. was because Monday was a holiday MLK Day. Now upgraded my review for ET with a 4 star rating.”

Helpful Report

Posted 7 years ago

So sorry about the delayed shipping, however USPS does not ship on MLK Day so we were unable to get the orders out until Tuesday! We have reached out to you via email about this issue. Hope this helps! Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“The shipping was lightning fast, the website was easy to navigate. You can find exactly what you’re looking for very quickly! The only problem I had was at checkout when I tried to use a promotion code. It wouldn’t let me apply it. The products that I ordered were in compliance with the rules of the use of the code.”

Helpful Report

Posted 7 years ago

Hey Anjelah! Thanks so much for leaving us such an awesome review! We are so happy to hear you were satisfied with our products. Let us know if there is anything more we can do to assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“The product was in great condition. The only thing that upset me was the shipping. It came almost a week late.”

Helpful Report

Posted 7 years ago

We wanted to thank you for leaving us such an awesome review! We hope you will continue to shop with us here at the Electric Tobacconist for all of your vaping needs. Let us know if there is anything we can do to further assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“I'm a pretty frequent buyer from your site. I have been satisfied day in and day out. My shipping is great and pricing is standard. Overall pretty good experience but nothing to out of the ordinary.”

Helpful Report

Posted 7 years ago

Hey! Thanks so much for leaving us such an awesome review! We are so happy to hear you were satisfied with our products. Let us know if there is anything more we can do to assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“Started e cigs with blu but were much more expensive. Using cartridges from E.T. AND THEY EVEN TASTE BETTER.”

Helpful Report

Posted 7 years ago

Thanks for leaving us such an awesome review David! We are so thankful to have you as a customer and we hope you continue to choose ET for all of your vaping needs. Have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“The coils I ordered came pretty quick, and normally I have alot of trouble finding these micro coils . Thank you!! Without you wouldn't be gaping right now.”

Helpful Report

Posted 7 years ago

Thanks for leaving us such an awesome review Dan! We are so thankful to have you as a customer and we hope you continue to choose ET for all of your vaping needs. Have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“I'm Happy with the fact the service is usually prompt!!”

Helpful Report

Posted 7 years ago

Thanks for leaving us such an awesome review! We are so thankful to have you as a customer and we hope you continue to choose ET for all of your vaping needs. Have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“Good substitute product for a smoker trying to reduce. Some capsules however, were leaking upon opening.”

Helpful Report

Posted 7 years ago

Hey! Thanks so much for leaving us such an awesome review! We are so happy to hear you were satisfied with our products. Let us know if there is anything more we can do to assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“Fast shipping”

Helpful Report

Posted 7 years ago

We wanted to thank you for leaving us such an awesome review Carol! We hope you will continue to shop with us here at the Electric Tobacconist for all of your vaping needs. Let us know if there is anything we can do to further assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“Website is fairly user friendly. My order arrived fairly quickly. LisaAnn Oberbrunner”

Helpful Report

Posted 7 years ago

Hey LisaAnn! Thanks so much for leaving us such an awesome review! We are so happy to hear you were satisfied with our products. Let us know if there is anything more we can do to assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“Pretty good prices. My order came on time. The only thing I’ve had a minor issue with is that the website can be a bit confusing however if you search for what your looking for it’s much better. But if your trying to shop around and not sure what your looking for exactly, it can be a bit frustrating”

Helpful Report

Posted 7 years ago

Thanks for leaving us such an awesome review! We are so thankful to have you as a customer and we hope you continue to choose ET for all of your vaping needs. Have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“Great products and got it right the first time. the only problem I had is that some of the packaging was banged up. It was perfect other than that.”

Helpful Report

Posted 7 years ago

Hey Jose! Thanks so much for leaving us such an awesome review! We are so happy to hear you were satisfied with our products. Let us know if there is anything more we can do to assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“It is very easy and straight forward to order online and you can track your order”

Helpful Report

Posted 7 years ago

Hey! Thanks so much for leaving us such an awesome review! We are so happy to hear you were satisfied with our products. Let us know if there is anything more we can do to assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“Shipping was fast tracking made easy. It was Alitalia hard to create a "ticket" to let them know that I had a problem with the battery I had bought, but once I did they sent a replacement within three days plus two extra batteries. Will be happy to order there again.”

Helpful Report

Posted 7 years ago

“Offers a speedy delivery with quality service and products.”

Helpful Report

Posted 7 years ago

We wanted to thank you for leaving us such an awesome review! We hope you will continue to shop with us here at the Electric Tobacconist for all of your vaping needs. Let us know if there is anything we can do to further assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“I was surprised at how quickly I received my purchase, but very satisfied. it was in good condition, and exactly as advertised. over all I am quite satisfied.”

Helpful Report

Posted 7 years ago

Thanks for leaving us such an awesome review! We are so thankful to have you as a customer and we hope you continue to choose ET for all of your vaping needs. Have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“Good quick service & discreet packaging”

Helpful Report

Posted 7 years ago

We wanted to thank you for leaving us such an awesome review! We hope you will continue to shop with us here at the Electric Tobacconist for all of your vaping needs. Let us know if there is anything we can do to further assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“The Phix pods I ordered were delivered in a good amount of time and I'm satisfied with them.”

Helpful Report

Posted 7 years ago

Hey! Thanks so much for leaving us such an awesome review! We are so happy to hear you were satisfied with our products. Let us know if there is anything more we can do to assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

“Shipping was fast, would have preferred a better deal but I did save $8 more than at a store by buying more.”

Helpful Report

Posted 7 years ago

Hi Stephen, Thanks for the review! Blossom, Customer Care-Electric Tobacconist

Posted 7 years ago

“Prompt, easy service.”

Helpful Report

Posted 7 years ago

Hey! Thanks so much for leaving us such an awesome review! We are so happy to hear you were satisfied with our products. Let us know if there is anything more we can do to assist you. We hope you have a wonderful day and VAPE ON! Sam Customer Care Electric Tobacconist

Posted 7 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Electric Tobacconist USA Reviews