Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,776 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping was really quick, their customer service was excellent. Answered all my questions. Their prices on their juices and replacement coils are great too. I'm happy”

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Posted 6 years ago

“Fast service and responsive! Thanks again!”

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Posted 6 years ago

“Great customer service with fast reliable shipping. Products are accurately described. Will continue to order!”

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Posted 6 years ago

“Great variety, great prices, quick to respond to inquiries. I would give 10 stars if I could, especially after dealing with several other vendors who have still to this day not responded to a single inquiry. When you only deal with your customers through email, you better damn well be responsive. ET sets the bar!”

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Posted 6 years ago

“Great fast service”

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Posted 6 years ago

“You guys have awesome customer service, i continue to shop with you because of it. Everyone has been courteous and helpful accept for Ben. Thank you for your customer service and its excellence”

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Posted 6 years ago

“super quick response even though on the website it said it would take a while!”

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Posted 6 years ago

“Everything was great really no complaints very professional”

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Posted 6 years ago

“No matter when I’ve had an issue, Electric Tobacconist has satisfactorily resolved it quickly and professionally......another reason why I’ve been a customer for quite a few years”

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Posted 6 years ago

“Superbly fast shipping even in this crazy time of the great 2020 quarantine!!”

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Posted 6 years ago

“Great variety of products at really good price. Delivered super fast. My goto site to buy!”

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Posted 6 years ago

“I enjoy your product and the service has been great from my last 2 orders. I received my order in a couple days. I now have 2 more orders that I'm waiting on patiently and the customer service is great.”

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Posted 6 years ago

“I wrote a ticket on a Sunday morning concerning a shipping issue, and as always received quick and useful information on my problem. This is why I always use ET, they are the best in the business!”

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Posted 6 years ago

“Fast service great communication”

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Posted 6 years ago

“This is the first time I have purchased from you. I just received my shipment and am enjoying the e-cigarette. So far, this is the best e-cigarette I have ever had..”

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Posted 6 years ago

“Thank you 🙏🏻 very much for the fast response ‼️”

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Posted 6 years ago

“Decent prices came in mail pretty fast and happy with all I got. Have alot of choices and I love that. Most should try these guys out. I recommend them and will be ordering again soon.”

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Posted 6 years ago

“Novo 2 is great. Long lasting battery and lasts a while before having to refill. I wish the empty pods were in stock I wanted to order those but it’s been great experience”

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Posted 6 years ago

“Bad service , I text them two times because they are taking too much . First time they reply saying they sending out order that day and two day later I text them again because the shipment tracking didn’t even update and they didn’t even reply to me . First timer and I will never buy it from here Again .”

Helpful Report

Posted 6 years ago

Hi! While we can't find any record of your helpdesk ticket, we're very sorry you've experienced this. Due to the environment we all find ourselves in, we are temporarily seeing slower shipping times. We are working around the clock to get your order to you as fast as possible. That being said, we answer all customer emails within the day, and are still doing that. If you'd like to know more information about our shipping times and our response to the Covid issue, please visit this link: https://www.electrictobacconist.com/covid-19-update-i276 We are very sorry for your issue, and hope you come to try us again soon so we can show you our normal excellent customer experience. We very much appreciate you as a customer, and your patience during this time. ET Customer Care

Posted 6 years ago

“Fast service and answers questions promptly”

Helpful Report

Posted 6 years ago

Electric Tobacconist USA is rated 4.8 based on 35,776 reviews