Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,805 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,805 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friend recommended blu to me and I really like them.”

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Posted 5 months ago

“This business has been great.....always delivers in time and it is appreciated”

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Posted 5 months ago

“I will change companies if you don't get the Vibe Power units back in stock.”

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Posted 5 months ago

Hi Barbara, thanks for taking the time to leave a review. We aim to restock the Vuse Vibe Power Unit as soon as possible. In the meantime, you can sign up for stock notifications via the product page to be informed when it's available again. Best Regards - ET Team

Posted 5 months ago

“Love you guys ! You take great care with your customers and always answer back quickly !!! I have been a loyal customer for a couple years now ! Thank you all and Merry Christmas!!!”

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Posted 5 months ago

“I was happy with the first two deliveries of my blue pods. But now you won’t ship it to my state, which is Connecticut. I’m very disappointed in that.”

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Posted 5 months ago

Hi Stephen, thanks for taking the time to leave us a review. We're sorry to hear you encountered this problem. Unfortunately, it's no longer possible to ship to your zip code at this time, as our carrier network cannot currently find a reliable last-mile shipper for your area. I am sorry about this. If you would like to receive an update should we deliver to your address again in the future, please follow the provided link and enter your zip code, you will then be prompted to enter your email address - This will sign you up for notifications - electrictobacconist.com/zip-code-checker. We apologise for any inconvenience caused. Best Regards - ET Team

Posted 5 months ago

“easy to order, fast delivery, good company to do business with.”

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Posted 5 months ago

“I liked them but you won’t allow them to be sent to my home. I’d order more but according to you I can’t. I don’t like any other products you have but these.”

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Posted 5 months ago

Hi Judy, thanks for taking the time to leave us a review. We're sorry to hear you're having trouble reordering from us. Please contact our team via the Help Desk on our website, and we'll be able to provide further assistance. Best Regards - ET Team

Posted 5 months ago

“Great prices compared to retail.”

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Posted 5 months ago

“Product is good, seems pricey, but is the same everywhere. Delivery was easy, timely and correct.”

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Posted 5 months ago

“To long for delivery”

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Posted 5 months ago

Hi Roger, thanks for taking the time to leave us a review. We're sorry to hear your delivery took longer to arrive than expected. Our orders usually arrive within 10 working days; however, in some cases, it can take longer. Due to the PACT Act, we are no longer able to ship through USPS, FedEx, UPS, or DHL. As a result, we now work with private carriers who ensure compliance with these regulations. We thank you for your understanding. Best Regards - ET Team

Posted 5 months ago

“Delivery was fine. The battery's didn't work. Very disappointed.”

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Posted 5 months ago

Hi Janine, thanks for taking the time to leave us a review. We're very sorry to hear you had problems with your Vuse Alto batteries. Vuse handles all product quality issues and faults directly. Please contact VUSE at 1-877-614-8873. They will be able to provide further assistance. Best Regards - ET Team

Posted 5 months ago

“Easy website to use. My order history is a quick way to reorder. Great delivery notifications, and on time. JUUL is a pleasant smoke that offends no one. Thank you.”

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Posted 5 months ago

“Better prices, fast delivery, products as described.”

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Posted 5 months ago

“Service is wonderful, easy to order; however, they have issues with shipping and can no longer ship product to me so I am extremely disappointed. They have not made other carrier arrangements and I was not told this in advance so I could have placed an order prior to this happening.”

Helpful Report

Posted 5 months ago

Hello, thanks for taking the time to leave us a review. We're sorry to hear you encountered this problem. Unfortunately, it's no longer possible to ship to your zip code at this time, as our carrier network cannot currently find a reliable last-mile shipper for your area. I am sorry about this. If you would like to receive an update should we deliver to your address again in the future, please follow the provided link and enter your zip code, you will then be prompted to enter your email address - This will sign you up for notifications - electrictobacconist.com/zip-code-checker. We apologise for any inconvenience caused. Best Regards - ET Team

Posted 5 months ago

“BUT I get afraid when I get a message "out of stock". I understand the logistics”

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Posted 5 months ago

“Great service”

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Posted 5 months ago

“Takes one week for delivery so good enough for me. Seem to have product when needed. I’m happy with them for sure. DO trust this company. All legit.”

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Posted 6 months ago

“always buy in bulk. shipping was quick.”

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Posted 6 months ago

“Delivery is on time. Design of the website is friendly and easy to use.”

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Posted 6 months ago

“I have been using you for a couple of years but today I tried to get a shipment from you, but I could not because you said you cannot ship to me. Can you please tell me why?”

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Posted 6 months ago

Hi Cheri, Thank you for taking the time to leave a review. I can see that you are located in California. We have identified a handful of states that are more stringent regarding the products shipped to them. As a result, we have limited sales to these states to only PMTA-approved products (this does not include submitted products/brands or those that have received a stay, such as Blu). We apologize for any disappointment caused. ET Team

Posted 6 months ago

Electric Tobacconist USA is rated 4.8 based on 35,805 reviews