Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,594 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,594 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have little to not complaints about anything I’m sent. My experience has been overall pretty good.”

Helpful Report

Posted 6 years ago

Hi Keith, Thank you for your positive review! We are happy to hear you are enjoying your experience with ET. We hope you continue to choose us for all of your vaping needs! Best regards, Michelle Customer Care Electric Tobacconist

Posted 6 years ago

“Great product and very helpful . You would really be smart to deal with this company.”

Helpful Report

Posted 6 years ago

Hi Marie, We are glad to hear we were able to help you out! Thank you for the awesome review and we look forward to seeing your orders come through in the future! Best regards, Michelle Customer Care Electric Tobacconist

Posted 6 years ago

“First time to order from you and received exactly what l ask for. Sent really quickly which was a nice surprise since it was Christmas week!”

Helpful Report

Posted 6 years ago

Hi Teresa, Thanks for the review! We are happy to hear you are enjoying your experience with ET. Our warehouse works hard to ensure all packages go out same-day. Thank you for the great review! Best regards, Michelle Customer Care Electric Tobacconist

Posted 6 years ago

“Product was received on time and in good condition, good packaging and best of all they take Paypal which is so rare these days. Nothing to complain about!”

Helpful Report

Posted 6 years ago

Hi Jose, Thanks for the great review! We strive to provide a good customer experience with our intuitive website. Glad you enjoyed your experience! We look forward to seeing your orders come through in the future! Best regards, Michelle Customer Care Electric Tobacconist

Posted 6 years ago

“Great product. Easy to do business with. Shipping was a little slow but could have been the USPS. Will definately buy from again.”

Helpful Report

Posted 6 years ago

Hi Leah, We are happy to hear you enjoyed your experience with us! Thank you for the review! Our warehouse works hard to get all orders shipped out same-day. We hope you continue to choose us for all of your future vaping needs! Best regards, Michelle Customer Care Electric Tobacconist

Posted 6 years ago

“very efficient and great pricing also!!”

Helpful Report

Posted 6 years ago

Hi Jordan, We are glad to hear we were able to help you out! We strive to provide a great customer experience for our customers. Thank you for the awesome review and we hope you continue to choose us for all of your future vaping needs! Best regards, Michelle Customer Care Electric Tobacconist

Posted 6 years ago

“You have the liquid I was looking for for a very reasonable price, also fast shipping.”

Helpful Report

Posted 6 years ago

Hi Jonathon, Thanks for the great review! We ship all orders same-day. We are so glad to hear you enjoyed our website. We strive to offer the most competitive prices in a wide variety of products. We look forward to seeing your orders come through in the future! Best regards, Michelle Customer Care Electric Tobacconist

Posted 6 years ago

“My products were perfect even though they were small but I would definitely buy from our guys again. The shipping was faster than expected and I love that about you guys”

Helpful Report

Posted 6 years ago

Hi Yitzchak, We are happy to hear you have been enjoying your purchase from us! Our warehouse works hard to ensure all packages go out same-day. Thank you for the great review! Best regards, Michelle Customer Care ET

Posted 6 years ago

“I really like eclectic tobacconist! I received my order pretty quickly and I love it! The sourin air vape kit is very easy to use and I love the taste of the Antarctic e-juice. The only thing I wish I would have know was that it requires nothing less than 60/40 vape juice or it leaks. I purchased 50/50. It says it in the box as soon as you open it. But on the website it says anything between 50-70. So I was getting some of the juice with each inhalation. It also crackles or kinda pops when inhaling (assumed it was from the e-juice leaking). Also, on the website gunmetal looks dark and textured. It is actually just a darker gray color with a smooth surface. I know this seems like a lot of negativity but I still love it!”

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Posted 6 years ago

“Shipping is authentically expeditious, and they handle their products with care. I relish how they give you discounts and great offers every now and then. I authentically recommend them, when ever I buy something of their site I ken that I’m getting the best.”

Helpful Report

Posted 6 years ago

Hi Angel, Thank you so much for your fantastic review! We try our best to provide a positive buying experience for our customers with a wide variety of products, competitive pricing, and responsive customer service. Our warehouse works hard to get all orders out same-day. We look forward to seeing your future orders with us! Best regards, Michelle Customer Care Electric Tobacconist

Posted 6 years ago

“Great prices and variety of products”

Helpful Report

Posted 6 years ago

Hi James, Thank you so much for your great review! We try our best to provide a positive buying experience for our customers with a wide variety of products and competitive pricing. We look forward to seeing your future orders with us! Best regards, Michelle Customer Care Electric Tobacconist

Posted 6 years ago

“Received order quickly and exactly as described.”

Helpful Report

Posted 6 years ago

Hi, We are happy to hear you have been enjoying your purchase from us! Our warehouse works hard to ensure all packages go out same-day. Thank you for the great review! Best regards, Michelle Customer Care Electric Tobacconist

Posted 6 years ago

“Some pods I have gotten started to taste burnt”

Helpful Report

Posted 6 years ago

Hi Richard, We are very sorry to hear about this problem you are experiencing! Below is a link below to our Helpdesk: Please don't hesitate to reach out as we are more than happy to assist you with any questions or concerns you may have. www.electrictobacconist.com/help Best regards, Michelle Customer Care Electric Tobacconist

Posted 6 years ago

“Reliable supplier of the Cue pods, at a very competitive price. Customer service is very responsive.”

Helpful Report

Posted 6 years ago

Hi Mark, We are glad to hear we were able to help you out! A great customer service experience is very important to us. Thank you for the awesome review and we hope you continue to choose us for all of your future vaping needs! Best regards, Michelle Customer Care Electric Tobacconist

Posted 6 years ago

“Great service and really simple to navigate through the website.”

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Posted 6 years ago

Hi Joshua, Thanks for the great review! We strive to provide a good customer experience with our intuitive website. Glad you enjoyed your experience! Best regards, Michelle Customer Care ET

Posted 6 years ago

“Shipping took longer than usual .”

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Posted 6 years ago

“My experience in a year has for the most part was good. The orders were shipped and received within a week. Twice my coils were out of stock which annoyed me and the last time I had to order from a different source. An e-mail when they were restocked never arrived which has been 2 weeks so I am annoyed.”

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Posted 6 years ago

“Great customer service, great product price. Fast and free delivery”

Helpful Report

Posted 6 years ago

Hi Dennis, We are glad to hear we were able to help you out! A great customer service experience is very important to us. Thank you for the awesome review and we hope you continue to choose us for all of your future vaping needs! Best regards, Michelle Customer Care ET

Posted 6 years ago

“I paid for priority shipping. It’s been 4 days still no delivery!”

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Posted 6 years ago

“I like the company. I just wasnt pleased with the product i got. I will still buy from them again.”

Helpful Report

Posted 6 years ago

Electric Tobacconist USA is rated 4.8 based on 35,594 reviews