Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,526 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,526 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping was quick. I was pleased that they offered 2.5% nicotine, not all companies offer the lower level. There was a hiccup with the data entry when I ordered. This was my error. But they quickly saw the correction and prepared my order. I would definitely use this company again for my future needs.”

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Posted 5 years ago

“Received quickly, no issues ordering”

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Posted 5 years ago

“This is the third vapor pen I have used. I find it very difficult to pour the liquid in and waste as much as goes in. Otherwise the vape pen is okay to use.”

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Posted 5 years ago

“I searched internet but this was best.product variety was excellent and price was absolutely competitive. The email reply was very speedy and prompt. Only I didn't give 5 star because I had to undergo are verification twice and it was very difficult process.”

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Posted 5 years ago

“I ordered a Drizzle Fit for my wife because our local vape shop quit carrying it and she really liked this model. This one does not stay charged as well as her last one but she enjoys it when it works. The thing that impressed me the most is the customer service ET provides. The order arrived Fri evening before Labor day. I emailed ET on Saturday concerning a problem not expecting to hear anything until Tuesday. I was pleasantly surprised when I checked my email a few hours later and found I had already received an answer. Instructions were provided and they problem quickly resolved. I sent a thank you email and 4 minutes later received a follow-up. All this on Saturday afternoon of a holiday weekend.”

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Posted 5 years ago

“Web site was easy to navigate. Ordering process was smooth. My items were shipped very quickly and received well packaged. Took one star off because I never got notice if shipment or a tracking number.”

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Posted 5 years ago

“easy order easy paying good time delivery”

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Posted 5 years ago

“They have the best prices. Their shipping seems to get longer and longer. It used to arrive fast within 2-3 days now it's a week. I can't complain much because it is free but the last couple times it's been a day late. 6 or 7 business days. Other than that I still keep coming back because they have great brands at the lowest prices. I still give it 4 stars the only knock, having to wait a week for the order. So just plan on ordering when you're down to a week left of juice or supplies =).”

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Posted 5 years ago

“I received everything in a timely manor and the price was great compared to other sites. My only complaint is that they double charged me, which my order was not small so that was an inconvenience. It took 5 days for the money to reappear in my account. I will keep it in mind for next time I am looking to purchase vape juice.”

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Posted 5 years ago

“Everything was great only issue was a canceled order due to some sort of billing error. PayPal made all of that disappear. Order came in like 4 days.”

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Posted 5 years ago

“I really like the feel of the device but I don’t feel I get a strong enough hit compared to my others. The device was delivered right on time, website was easy to maneuver. I do think you can have more flavors of juice and larger bottles. All in all it’s my second choice.”

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Posted 5 years ago

“Fast shipping 3 days and free shipping is why o ordered from here .Cheaper nic salt that in stores also can’t wait for payday to order again”

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Posted 5 years ago

“Had a problem with a product, I called and they refunded my money .no questions asked and I ordered another product, which arrived very quickly”

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Posted 5 years ago

“These guys have the best selection and ship fast. It’s my go-to.”

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Posted 5 years ago

“Fast shipping and good customer service, reliable.”

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Posted 5 years ago

“Ordered a slim cbd vape pen and CALM pods. The best vape pen I've discovered. Easy to load the cartridges. Small and discreet pen and has an awesome pull. Will be ordering from here again! I am quite pleased.”

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Posted 5 years ago

“Speedy delivery pods leaking is that normal?”

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Posted 5 years ago

“Good selection and good delivery times”

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Posted 5 years ago

“At first I thought they were ignoring me but I think it was a miscommunication. They took care of my problem and replaced my items and I am very happy with the customer service.”

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Posted 5 years ago

“very convenient, I had a mini struggle getting my age verified but you only have to do that once”

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Posted 5 years ago

Electric Tobacconist USA is rated 4.8 based on 35,526 reviews