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Electric Tobacconist USA Reviews

4.8 Rating 35,526 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,526 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

Write Your review

Product and shipping are great.
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Posted 5 years ago
Didn't have any issues. Delivery was super quick. A nice selection. Prices are ok butt could be better. All in all I shop here regularly.
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Posted 5 years ago
Always the fastest to ship and they almost always have instock at the best price. I am docking a star for selection, they do not carry the coils I need or several of my favorite e liquid brands.
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Posted 5 years ago
The only place I will buy all of my vape supplies.
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Posted 5 years ago
My only issue with you guys is just the delayed dispatching. Other than that, perfect products, good pricing, and easy interface
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Posted 5 years ago
delivery is fast. everything about ordering is fine, except 1 item I can't seem to get fixed. Recently I moved, updating my shipping address was fine, but the payment was denied. 2 orders since then, payment is continually denied on first attempt. I have to go do it again, I try to remove old payment options and can't seem to. Fix this area and you are golden.
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Posted 5 years ago
Product didn't last as long as I thought it should of.
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Posted 5 years ago
Good, Reliable, Efficient, and Discreet shipping if these needs suit your fancy. This company maintains reasonable price, shipping days (like a week or less), quality, and a really good community comparing one product to another. The only thing I could want from this establishment is a "cancel order" button, but you can work that out simply by contacting them. Other than that, this has been my go-to company for my smoking needs.
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Posted 5 years ago
Awesome timely good product no complaints
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Posted 5 years ago
I enjoy the way they treat their customers.very professonial
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Posted 5 years ago
My first time ordering 😊 Love all the different choices to choice from. Thanks for sharing this opportunity to order from you.Looking forward to my purchase. Barb
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Posted 5 years ago
Very convenient website, easy ordering. Quick shipping. Only issue is that they didn't send something I ordered. They refunded the money for the product they didn't send, so I can't complain. Definitely will use this site again !
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Posted 5 years ago
Prompt delivery and products received as described. Versatility of products and stock are always helpful. Thank you!
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Posted 5 years ago
Ordered on line. Receives in as timely manner I find them easy to use. My last ecig I had to always add the liquid. These are so convenient
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Posted 5 years ago
Delivery of my orders has always been extremely prompt. Prices are a little high compared to purchasing locally but product is always in stock which I appreciate.
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Posted 5 years ago
Have been ordering from you for almost 1 year, and have been extremely satisfied. With the exception of one blip of not receiving my order, I’ve had a quick turn around. The one order which was not received, which is not your error, has been resolved and is in the process of being reshipped. Kudos to your customer service and staying true to your mission.
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Posted 5 years ago
Very happy with shipping speed. Selection could be a bit better but overall pretty happy. Good little site.
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Posted 5 years ago
Good service, product selection is above average and what I am used to! Relatively quick shipping and the shipping doesn’t cost an arm and a leg.
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Posted 5 years ago
I'm overall pleased with the experience of shopping from this website. I can find things other sites don't offer and the site is easy to search for things you looking for unlike other sites I've used. Delivery is another thing but you guys can't control that once you ship it, it's not your fault that USPS sucks. Thanks for being so great. I will continue to shop with you guys because of you great service and large selection. I almost forgot the prices are great as well. Stay great guys. Sincerely, HappyCustomer
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Posted 5 years ago
Fast simple easy delivery on time always has what I want very pleased with the services thank you Electric tobacconist
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Posted 5 years ago
Electric Tobacconist USA is rated 4.8 based on 35,526 reviews