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Electric Tobacconist USA Reviews

4.8 Rating 35,526 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,526 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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I have always had super fast “free” shipping and til my last order. I paid for the upgraded, speedier shipping however I did not receive the package until I normally would with the free shipping. Won’t make that mistake again!
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Posted 5 years ago
I was thrilled with the service compared to other online services I have tried. I recieved my juul pods much faster than others and the price was very reasonable
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Posted 5 years ago
The site is very easy to navigate, items are priced well, and the shipping went fast. Over all great experience.
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Posted 5 years ago
Great prices and fast delivery
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Posted 5 years ago
Wide variety good price quick ship Overall a positive experience
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Posted 5 years ago
I have ordered a few times from this site and have been happy with the products. This last time I was not happy that I had to sign for the delivery. I did not order anything that I have not before. This is the first time I was told to sign for it. It is hard to do that since I am not home for the delivery and the post office is closed when I get home. My order arrived several days ago but I have yet to be able to pick it up. I hope I can before it is sent back and I loose my product and money.
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Posted 5 years ago
Great site. I have used many others in the past but this is easily one of the best.
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Posted 5 years ago
Overall my experience with the company was solid from beginning to end. The website was easy to navigate and the search function was useful. Shipping was fast and the package was packaged securely. I would definitely return for a future order.
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Posted 5 years ago
just what needed and doesnt leak like my others that i bought at a store for twice the price
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Posted 5 years ago
Good. Catalogue is big and have lots of items.
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Posted 5 years ago
Fast service. Easy to order.
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Posted 5 years ago
I had no problem navigating this site to find exactly what I wanted. The price was great. My only issue was how long it took to get here. In fairness, this had more to do with Hurricane Dorian than anything else but that is why I picked good and not very good. I would re order from this site.
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Posted 5 years ago
Great customer service and product.
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Posted 5 years ago
Good prices fast shipping. Had ordered berry vuse alto pods but got sent original instead. Other than that it was fine
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Posted 5 years ago
Was easy and effortless to place order. However the coupon code did not work .
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Posted 5 years ago
Have been using u since u was Totally wicked!! Love the service!!
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Posted 5 years ago
As I was stumbling around on web sites looking for E- cig products , I came across this company. Good web-site. easy to navigate and clear /easy instructions for placing an order. (some are awful).
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Posted 5 years ago
I was incredibly happy to find this site when looking around. The amount of products they have is quite wonderful, and when I did have an issue customer service got back to me in record times - less than an hour! Easily solved my issue, and helped me complete my order. Will definitely use again.
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Posted 5 years ago
I hope everyone is doing well. This would be my 2nd. survey. Yes! I quit my smelly cigarette habit Thankfully, by purchasing my first Juul, 3 Yrs., ago from Electric Tabaconist, I no longer smell like tabacco:0) Word of advice “Nicotine” is very addictive. Doing the right thing for customers is selling lower doses of “Nicotine” it does not mean you will lose business. Doing the right thing for consumers is caring. I recently bought Phix, pods and 3 pods were damaged so I am not happy about that. There is a lot of hype on vaping & chemicals. Do your research no boot leg products from wanna be’s... 😊
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Posted 5 years ago
Great prices, decent speed of USPS will purchase again from here. Good customer service.
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Posted 5 years ago
Electric Tobacconist USA is rated 4.8 based on 35,526 reviews