Login
Start Free Trial Are you a business? Click Here

Electric Tobacconist USA Reviews

4.8 Rating 35,594 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,594 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

Visit Website

Email:

www.electrictobacconist.support

Write Your review

I enjoy the way they treat their customers.very professonial
Helpful Report
Posted 5 years ago
My first time ordering 😊 Love all the different choices to choice from. Thanks for sharing this opportunity to order from you.Looking forward to my purchase. Barb
Helpful Report
Posted 5 years ago
Very convenient website, easy ordering. Quick shipping. Only issue is that they didn't send something I ordered. They refunded the money for the product they didn't send, so I can't complain. Definitely will use this site again !
Helpful Report
Posted 5 years ago
Prompt delivery and products received as described. Versatility of products and stock are always helpful. Thank you!
Helpful Report
Posted 5 years ago
Ordered on line. Receives in as timely manner I find them easy to use. My last ecig I had to always add the liquid. These are so convenient
Helpful Report
Posted 5 years ago
Delivery of my orders has always been extremely prompt. Prices are a little high compared to purchasing locally but product is always in stock which I appreciate.
Helpful Report
Posted 5 years ago
Have been ordering from you for almost 1 year, and have been extremely satisfied. With the exception of one blip of not receiving my order, I’ve had a quick turn around. The one order which was not received, which is not your error, has been resolved and is in the process of being reshipped. Kudos to your customer service and staying true to your mission.
Helpful Report
Posted 5 years ago
Very happy with shipping speed. Selection could be a bit better but overall pretty happy. Good little site.
Helpful Report
Posted 5 years ago
Good service, product selection is above average and what I am used to! Relatively quick shipping and the shipping doesn’t cost an arm and a leg.
Helpful Report
Posted 5 years ago
I'm overall pleased with the experience of shopping from this website. I can find things other sites don't offer and the site is easy to search for things you looking for unlike other sites I've used. Delivery is another thing but you guys can't control that once you ship it, it's not your fault that USPS sucks. Thanks for being so great. I will continue to shop with you guys because of you great service and large selection. I almost forgot the prices are great as well. Stay great guys. Sincerely, HappyCustomer
Helpful Report
Posted 5 years ago
Fast simple easy delivery on time always has what I want very pleased with the services thank you Electric tobacconist
Helpful Report
Posted 5 years ago
I have always had super fast ā€œfreeā€ shipping and til my last order. I paid for the upgraded, speedier shipping however I did not receive the package until I normally would with the free shipping. Won’t make that mistake again!
Helpful Report
Posted 5 years ago
I was thrilled with the service compared to other online services I have tried. I recieved my juul pods much faster than others and the price was very reasonable
Helpful Report
Posted 5 years ago
The site is very easy to navigate, items are priced well, and the shipping went fast. Over all great experience.
Helpful Report
Posted 5 years ago
Great prices and fast delivery
Helpful Report
Posted 5 years ago
Wide variety good price quick ship Overall a positive experience
Helpful Report
Posted 5 years ago
I have ordered a few times from this site and have been happy with the products. This last time I was not happy that I had to sign for the delivery. I did not order anything that I have not before. This is the first time I was told to sign for it. It is hard to do that since I am not home for the delivery and the post office is closed when I get home. My order arrived several days ago but I have yet to be able to pick it up. I hope I can before it is sent back and I loose my product and money.
Helpful Report
Posted 5 years ago
Great site. I have used many others in the past but this is easily one of the best.
Helpful Report
Posted 5 years ago
Overall my experience with the company was solid from beginning to end. The website was easy to navigate and the search function was useful. Shipping was fast and the package was packaged securely. I would definitely return for a future order.
Helpful Report
Posted 5 years ago
just what needed and doesnt leak like my others that i bought at a store for twice the price
Helpful Report
Posted 5 years ago
Electric Tobacconist USA is rated 4.8 based on 35,594 reviews