Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,526 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,526 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Electronic Tobacconist. They are the first site I go to when looking for something. They almost always have the lowest price. Items always ship fast and has a low minimum for fre shipping. Website is easy to navigate and has more options than any othe site to narrow down to see only what you are interested in. I am docking 1 star for product selection. There are a lot of common eliquids I regularly use that they don't carry and they do not carry the coils I use, so I still have to go to other sites.”

Helpful Report

Posted 5 years ago

Hi Stephanie, We are happy to hear you have been enjoying your purchase from us! Our warehouse works hard to ensure all packages go out same-day. Thank you for the great review! Best, Adam Customer Care

Posted 5 years ago

“I like the flavor.”

Helpful Report

Posted 5 years ago

Hi Ali, We are happy to hear you have been enjoying your purchase from us! Our warehouse works hard to ensure all packages go out same-day. Thank you for the great review! Best, Adam Customer Care

Posted 5 years ago

“Easy ordering, excellent site, and communication. Reasonably fast shipping.”

Helpful Report

Posted 5 years ago

Hi Sandra, Thanks for the review! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Best, Adam Customer Care

Posted 5 years ago

“The shipping speed was good and it was easy to get an account setup. I'm still waiting to see a broader range of products in the mix-your-own department but it seems like new things are being added. Hopefully the other stuff will get added soon as well.”

Helpful Report

Posted 5 years ago

Hi Max, Thanks for the review! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Best, Adam Customer Care

Posted 5 years ago

“Fast shipping with priority, I got 4 packs of mint juul pods and they were good. The only issue was two of the packs were yellow, which means the liquid is old and takes away from the flavor. Besides that, it was a great service.”

Helpful Report

Posted 5 years ago

Hi William, Thanks for the review! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Best, Adam Customer Care

Posted 5 years ago

“Overall good prices, fast delivery, a wide variety of many products and juice to offer, I will be ordering again”

Helpful Report

Posted 5 years ago

Hi Jeff, Thank you so much for your great review! We try our best to provide a positive buying experience for our customers with a wide variety of affordable products and smooth customer service. We look forward to seeing your future orders with us! Best, Adam Customer Care

Posted 5 years ago

“Fast delivery”

Helpful Report

Posted 5 years ago

Thanks for the review! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Best, Adam Customer Care

Posted 5 years ago

“Website worked great. Received products as requested. USPS did have a snag taking 6 days to deliver instead of 3, but that's not fault of vendor.”

Helpful Report

Posted 5 years ago

Hi James, We are happy to hear you have been enjoying your purchase from us! Our warehouse works hard to ensure all packages go out same-day. Thank you for the great review! Best, Adam Customer Care

Posted 5 years ago

“Product came within two days of ordering with free shipping!”

Helpful Report

Posted 5 years ago

Hi Cheyenne, Thank you for the review! Our warehouse works very hard to make sure that products spend less time on our shelves, and more time in your hands! We hope to see more of your orders in the future! Best, Adam Customer Care

Posted 5 years ago

“Great service, sometimes do not have desired vape juice in stock.”

Helpful Report

Posted 6 years ago

Hi there, Thank you for your review! We try our best to provide our customers with an excellent buying experience. We're always adding new products, such as juice, devices, and accessories. We hope to see you again in the future! Best, Adam Customer Care

Posted 6 years ago

“The shipping was very fast and the product came unharmed. The taste is smooth with plenty of smoke.”

Helpful Report

Posted 6 years ago

Hi Nathan, We are happy to hear you have been enjoying your purchase from us! Our warehouse works hard to ensure all packages go out same-day. Thank you for the great review! Best, Adam Customer Care

Posted 6 years ago

“I have no complaints, out of all the sites I have browsed through I found what I was looking for, for the most part. The price was exceptional and shipping was very reasonable. Finding my way around was a little hard for me but eventually i found something that i did like. I would reccomend this company.”

Helpful Report

Posted 6 years ago

Hi Crystal, We are glad to hear we were able to help you out! Thank you for the good review and we hope you continue to choose us for all of your future vaping needs! Best, Adam Customer Care

Posted 6 years ago

“Have a great selection of mods and supplies with great prices. Fast shipping. The website is really nice.”

Helpful Report

Posted 6 years ago

Hello, Thanks for the review! We strive to provide a good customer experience with a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all orders out same-day. Glad you enjoyed our Website! Best, Selina Customer Care

Posted 6 years ago

“Good service, selection and website. The only thing missing is the contents in ALL of the salts.”

Helpful Report

Posted 6 years ago

We are glad to hear we were able to help you out! Thank you for the good review and we hope you continue to choose us for all of your future vaping needs! Best, Adam Customer Care

Posted 6 years ago

“Service is great and delivery was fast. The site is easy to use for ordering.”

Helpful Report

Posted 6 years ago

Hi Brenda, Thanks for the review! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Best, Adam Customer Care

Posted 6 years ago

“The website was easy to use and my shipment was fast.”

Helpful Report

Posted 6 years ago

Hi Rebecca, Thanks for the review! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Best, Adam Customer Care

Posted 6 years ago

“Quick delivery and accurate.”

Helpful Report

Posted 6 years ago

Thanks for the review! Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Best, Adam Customer Care

Posted 6 years ago

“They are usually good with there customers. The last three orders I put in with Electric Tobacconist were not right. These problems were reported to them and they constantly said they would fix this problem. Still they have not fixed this problem. I don't think this is a big problem but inmy case it's on going. No one seems to care to make this right.”

Helpful Report

Posted 6 years ago

“Currently awaiting my 3rd order from the site very excited. My first order took awhile but I ordered it the week of Labor Day weekend so understandable, second one came fast third should be here shortly. Now the prices on this site are lowkey phenomenal, buying a Novo at a vape shop in my town would be at least $30 and juice like $25. I think this site is a great money saver, and who doesn’t like saving money?”

Helpful Report

Posted 6 years ago

Hi Steven, Thank you for the great review! We strive to provide a good customer experience with our intuitive website, a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all orders out same- day. Glad you enjoyed our website! Best, Adam Customer Care

Posted 6 years ago

“The product is great me and my wife love the flavor. My only reason I gave a 4 is because of issues with shipping that we have had. Normally this is a big reason we go to another company but the last time usps made the mistake and electric tobacconist solved it”

Helpful Report

Posted 6 years ago

Hi Richard, We are glad to hear we were able to help you out! Thank you for the good review and we hope you continue to choose us for all of your future vaping needs! Best, Adam Customer Care

Posted 6 years ago

Electric Tobacconist USA is rated 4.8 based on 35,526 reviews