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Elsie's Attic Reviews

4.6 Rating 3,924 Reviews
91 %
of reviewers recommend Elsie's Attic
4.6
Based on 3,924 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Visit Website

Phone:

0115 846 3483

Email:

help@elsiesattic.co.uk

Write Your review

The jumper was much larger than expected and had a hole in the inside of the large pocket which was disappointing
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Posted 6 years ago
Too small in the body and for the price feel it could have better printing
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Posted 6 years ago
Sent both pieces back due to sizing and colour differences
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Posted 6 years ago
Lovely styles, good customer service and prompt dispatch/delivery. However the quality of the items was not good enough for the prices charged - 100% identical products available from UK eBay sellers for a fraction of the price. They even have the same tags and labels!
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Posted 6 years ago
After an initial problem with the order not being dispatched, the error was quickly addressed and order received. Products are worth the wait, very happy with them.
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Posted 6 years ago
I was happy with my t-shirt it was just the sleeves were way to long I must have cut 12inches off each sleeve otherwise it fitted perfectly just couldn’t understand why they were so long
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Posted 6 years ago
Item was as described. Issue with website meant this was shipped to my billing address instead of work. This meant my wife already knew she was getting a present and she had an idea what it was due to your logo on the outside of the packaging.
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Posted 6 years ago
I’m a size 8/10, 5ft 2in and ordered a jumper suitable for sizes 8-18. It was way way too big, it looked ridiculous. Also ordered slouchy trousers suitable for 8-18. They fitted well, were in fact tight, but were too short. Don’t see how they would fit bigger than a size 12 or taller than me! Unfortunately I will send both back today.
Helpful Report
Posted 6 years ago
The product is nice and was delivered quickly but my one gripe was that I put my husbands name on the delivery address, as it was going to my workplace whilst I was off and we work at the same place, along with my sister. It is a xmas present for my sister so I didn't want her to see it. However, it was sent with the billing name on it so she was very close to opening it on behalf of my mum. Other than that though, I was happy with the delivery and product
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Posted 6 years ago
Really disappointed with the quality of the material and finish of the coat I ordered and really wasn’t worth the price I payed.
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Posted 6 years ago
Item came faulty, sent back waiting for an exchange
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Posted 6 years ago
The pocket in the front of the hoody I bought came away on the first wear.
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Posted 6 years ago
I purchased the nude cami and lace top. They're both beautiful, the only downfall is that they're very short in the body.
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Posted 6 years ago
For the price the bag is fine, although the quality of the stitching in the inside lining isn’t very good and is coming away.
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Posted 6 years ago
Web site was easy to use ... goods not yet received so cannot comment further!
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Posted 6 years ago
nice things with shiny bits
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Posted 6 years ago
I’ve waited over a week for an order and only half of it has arrived. There was no prior warning of this.
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Posted 6 years ago
Really quick delivery however the item wasn't as expected and I've needed to return it.
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Posted 6 years ago
Hi There thank you for the order and review.
Posted 6 years ago
Wasnt quite what I was expecting- one size fits all doesnt really work for this design and material not what I was expecting price a little high for what it is
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Posted 6 years ago
I loved the look of this jumper, but feel it is a little too oversized as it makes me look pregnant! I don’t feel it is true to the size of the look in the photo. I looks great on the model and she is definitely no bigger in size than me. I don’t feel the quality reflects the price as I found it to be rather expensive
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Posted 6 years ago
Elsie's Attic is rated 4.6 based on 3,924 reviews